Incorrect assessments of this resort misled us into trying it ! We arrived at around 9pm on a Saturday evening and despite a friendly welcome we were not 'shown' to our apartment but 'pointed in the direction' ! Because of a one-way road system and very little parking in the road, it took us a further 15 minutes to find our apartment. We were put into Harbour Club II despite being told that this was...as per their brochure...' not suitable for elderly and disabled' . We are both 65 and had to carry heavy cases down eight flights of stairs to get to our room. The lock took ages to open, the apartment was tired and dirty, without air conditioning and, despite requesting some milk to be available (a request totally ignored) we were just left a bottle of water. Too late to shop and breakfast not served until 9.30am on Sunday morning ! The staff were friendly and tried to be helpful but poor facilities, people smoking everywhere, no wifi in the apartment and just like Blackpool with sun, the holiday was a real disappointment. Unless you like going to a mini Benidorm with very few Spanish speakers, British Food Cafe's and few things to do.... DO NOT GO HERE !
- Also Known As:
- Harbour Club Hotel Los Gigantes
- Harbour Club Los Gigantes, Tenerife, Spain