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“not what expected”
Review of El Sombrero

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El Sombrero
Ranked #2 of 3 Hotels in Los Gigantes
Certificate of Excellence
Reviewed January 4, 2013

these apartments were very basic,not what i expected or wanted,ended up in a twin room which was no use,felt as if we just got shafted,the hotel manager and the waitress at the pool bar were freindly enough,rooms were dated but clean.

  • Stayed: December 2012, traveled as a couple
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2  Thank Fiona S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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295 - 301 of 464 reviews

Reviewed December 29, 2012

Thank you so much Juan for such a lovely stay. I arrived on the 21st December 2012 and departed on the 28th December 2012 after having a very comfortable and safe stay at the appartments. Although a little basic and dated: too much dark wood, I had a very enjoyable stay. The only thing I would say that would enhance the appartments would be that a microwave and free use of a TV with English channels be made available. That said the appatment had everything I needed for a short stay, I would definately stay there again. The appartment I had was spacious and clean with a lovely sea view and the staff were very polite and helpful. Great location with Tippsy Terrace just across the road and other bars/restaurants very close to hand made these appartments an ideal place to stay. Juan you are a gentleman and a star for making my stay as a single traveller over Christmas pleasant and enjoyable with nothing too much trouble for you.

  • Stayed: December 2012, traveled solo
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4  Thank caz132_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 23, 2012

This is the third December we have stayed at El Sombrero. The first different thing we noticed was the dark wooden furniture in our studio room had been painted cream - which gave it a more contemporary feel. Yes, these apartments are dated but they are spacious and clean and the views from the balconies are amazing. The grounds are beautifully kept, with an abundance of flowering shrubs. Los Gigantes hasn't changed one bit - a villagey feel with all the amenities one could wish for. Plenty of restaurants and small shops to keep you occupied, buses right outside the apartments for trips further afield. We would recommend a trip on the bus to Puerto de la Cruz (1 hour 45 mins) but the scenery on the journey is amazing. Luis' old bar is now called 23 degrees (in the square) and serves lovely tapas and you get a very warm welcome and excellent service from the gentlemen who run it. Friendly Dolphin is great if you want a bit of British grub and, as always, a friendly welcome from Sonia and Arthur and their ever helpful waiter, Carlos.

One disappointing thing was the entertainment in Highland Paddy. Before it was re-built, they had some very good acts there - Bitter and Twisted to name but one. Now the acts they have are very sub-standard - the manager (Nathan) is by far a better singer than any of the acts he employs. In fact, he far outshines any of the contestants on this year's X-Factor.

We had a wonderful holiday here, yet again, and shall be returning next December. If that's not a recommendation for the place, I don't know what is.

Room Tip: The higher the room, the better the view.
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  • Stayed: December 2012, traveled as a couple
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7  Thank cookiesuffolk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 19, 2012

Stayed here for two lovely weeks. The room was spacious, had all the kitchen essentials you could need for all your cooking needs. Had a lovely balcony with an excellent view over to La Gomera, brilliant for sunsets. Cleaners came in everyday except for two. Owner was friendly as were other staff. The pool area was fine. Only down side would be the pool bar, fine for drinks but can get cheaper in Los Gigantes and the food not great and was slightly put off when the vinegar had small flies floating within it. But this did not ruin our stay and nothing was too much trouble if you asked. Los Gigantes is a great base for a holiday especially if you like Brit Bars but there are some other nice restaurants as well. Would recommend a trip to la Gomera and definetely hire a car and explore both Garanchico and La Orotova as they are both lovely more traditonal canarian towns. Also a must is a trip up to Teide national park, spectacular scenery and views.

Room Tip: If you can numbers 10, 11 and 12 are very good for the views.
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  • Stayed: December 2012, traveled as a couple
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4  Thank April2020
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 5, 2012

I think the fact that these apartments were full says it all .They are good value ,comfortable and very affordable .The grounds are well kept,you have a kichen,room safe ,night porter.Thesr apartments are not plush but they comfortable ,and you can sense the people that own them have a sense of responsibility to the customer. Overall you feel safe there and that goes for los Gigantes itself .

  • Stayed: November 2012, traveled as a couple
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5  Thank sue4i
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 16, 2012

Just got back we had a fab time. The appartments are basic but very clean, roomy and friendly.Superb location and well sited for easy access to everything, we are returning for sure to the same place.Go to the Route 66 bar to see Old Dogs New Tricks band they are absolutely fantasic you will have a good night with dancing and they engage with the public so well.The 10 minute walk is well worth it.They play sunday monday tuesday wednesday and thursday nights.

Room Tip: stay on 1st or 2nd floor for a sea view
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  • Stayed: November 2012, traveled as a couple
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4  Thank dawnieEngland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 9, 2012

Took my Wife and daughter to Los Gigantes as wanted somewhere quieter than Los Americas and think we found the ideal spot. There are just 40 or so apartments at El Sombrero and we had room 28 which overlooked the pool. Lovely big lounge with sofa bed and 1 bedroom with 2 single beds. Apartment was clean but as with all foreign properties reqiuired a little bit of maintenance here and there but nothing that spoilt our stay. We had fresh towels 5 of the 7 days and the cleaners always made the beds (if we didn't have time) and left the apartment smelling very fresh and looking very clean. We paid 15 euros for the WIFI and 25 euros for the satelite TV which picked up BBC 1 (Scotland) BBC 2 and ITV (Meridian). Worked fine unless it rained at which point the signal would be non existent. The WIFI wasn't great from our apartment either as my daughter and I would only get a decent signal from the balcony and not from inside but if you are closer the signal should be stronger. Experienced a slight issue with cockroaches which we reported. The front of house staff were very helpful and understanding and the apartment was fumigated the following day but unfortunately this didn't eradicate them but again I guess you have to expect this sort of thing abroad.
El Sombrero is situated up a hill so not ideal for anybody who struggles with their walking. The local bus stop is just to the rear of the apartments if you fancy going further afield without hiring a car.
There are plenty of restaurants in Los Gigantes and we particualry liked the Asturias Restaurant in the square and Krishna's Indian Restaurant near the big hotel (Stil Los Gigantes), both well worth a visit.
There is a small marina from where they run some of the trips to see Dolphins and Whales and run the Jet Ski Safari's from all of which are hugely popular and well worth the money.
All in all, apart from the overcast skies that we experienced on our holiday we all thoroughly enjoyed the holiday and would return.

Room Tip: Ask for a room overlooking the pool and if you need the WIFI as close to Reception as you can get.
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  • Stayed: October 2012, traveled with family
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5  Thank Nellisbobs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about El Sombrero

Address: Avda Jose Gonzalez Fortes 28, 38683 Los Gigantes, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Los Gigantes
Amenities:
Bar / Lounge Swimming Pool Airport Transportation
Hotel Style:
Ranked #2 of 3 Hotels in Los Gigantes
Price Range: $88 - $357 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — El Sombrero 3*
Number of rooms: 42
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Also Known As:
El Sombrero Los Gigantes, Tenerife, Spain
El Sombrero Hotel Los Gigantes

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