We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Good and Bad”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Figuerola Resort and Spa
Ranked #1 of 1 Hotels in Vandellos
North West England
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
“Good and Bad”
3 of 5 bubbles Reviewed August 26, 2008

This hotel is beautifully situated in a wonderfully quiet location surrounded by lush green mountains but also only ten minutes from the beaches. It also has large airey rooms but you could hear a lot of noise from surrounding rooms. The hotel is a golfers paradise with a driving range, 18 hole course and pitch and putt all surrounding the hotel.

The hotel has two restuarants. The food was of a very high standard as was the service in the main restaurant. But more than one meal was spoiled because the hotel had no clear policy on smoking in the main restaurant. For a restaurant serving meals at 40-60 Euros per head this is unforgiveable. Strangely the bar restuarant which served 10-15 Euro's snacks had a "no smoking" policy but the main restaurant appeared to have none. For a quality hotel this seemed very odd indeed. In England we would have walked out and refused to pay but this hotel is several miles from the nearest alternative and we were there to relax.

This hotel really has the potential to be a very good international hotel but not enough staff speak English in my opinion, one member of staff was quite "hostile" for no apparent reason. I ordered a beer in the snack bar and received a half full glass, The majority of staff were good and friendly though, and two or three were outstandingly. I witnessed one young member of staff being intimidated by a local customer and no-one from the hotel intervened. There appeared to be no real evidence of management being actively involved in the day to day operations, otherwise this type of mixed service would been spotted and sorted out. We never saw the hotel manager and were never asked by anyone if everything was to our satisfaction.

The outdoor area for relaxing and sunbathing was very small for quite a large hotel and had little shade and there really was no where else you could simply relax, this would appear to be a major design flaw. For a health spa hotel this really is very odd. The outdoor pool was also quite small. Considering the acres allocated to golf it is strange that no more than 20 people could be accommodated poolside.

The area around the indoor pool was quite slippy and is an accident waiting to happen.

If the above problems are sorted out we would certainly visit again because despite the above reservations it is a good hotel but with its location and general design it really could be a fine hotel.

In conclusion I would say this hotel is mixed, very good in parts but has some issues with management and staffing and some structural design flaws. Management should be more active and visible. I don't generally mind trying to communicate in the language of the country I visit but this is not a cheap hotel and we were left wondering if the management of this hotel really want an international clientèle, if the answer is yes.. then English needs to be more widely spoken.

  • Liked — Quiet location
  • Disliked — See review
  • Stayed August 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Recrema
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

162 reviews from our community

Traveler rating
    40
    55
    36
    18
    13
See reviews for
29
98
2
6
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Spain
Level Contributor
30 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
2 of 5 bubbles Reviewed June 9, 2008

Booked a 5 day stay here looking for peace and quiet and a base to explore the fascinating regions of the Ebro and Priorat. The hotel is in a quiet and secluded spot and looks attractive for a modern hotel.
We were well received . Checked into our room which had great views and went in search of a drink and something to eat. We found the bar "Hoyo 19" 19th Hole . It is the must uninviting place and more resembles a hospital emergency waiting room than somewhere you would want to spend time having a relaxing drink. It is incredibly stark and clinical and urgently needs some thought to decoration, ambiance and comfort. If it is warm enough the exterior terrace is OK. There is nowhere else in this 67 bed hotel where you can get together with friends and socialise and the nearest place you could was in a village bar a few kilometres away by car.
The hotel has a small spa which we enjoyed but in the part of the hotel we stayed in there is a permanent overpowering smell of chlorine and the back ground noise of machinery presumably related to the pool.
The rooms are OK but they most have had serious problems at the planning and building stage or they cut corners to save costs as you can hear conversations clearly from adjoining rooms. Also the noise of machinery did not make for very peaceful nights.
The “a la carte” restaurant was the only place that had the ambiance and decor that such a building deserves. However it was only open Friday and Saturday evenings. The menu is very limited and a little pretentious. If you enter hungry you are likely to leave hungry. The dishes were well presented but over elaborate with little flavour. There were 3 of us and for 2 starters, 3 main courses, and 2 desserts with 2 bottle of moderately priced wine and 3 half litre bottles of water , the bill was a staggering 154 euros.
Overall the place could be good but it isn’t.

  • Liked — Its location
  • Disliked — Total lack of ambience and the awful piped music throughout the hotel
  • Stayed June 2008, traveled with family
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank walks1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Vandellos hotels

Hotels you might also like...
Also consider these accommodations in or near Vandellos
11.8 mi away
Hotel Termes de Montbrio - Resort Spa & Park
Hotel Termes de Montbrio - Resor...
#1 of 2 in Montbrio del Camp
4.0 of 5 bubbles 686 reviews
10.7 mi away
RV Hotel Ametlla Mar
RV Hotel Ametlla Mar
#1 of 2 in L'Ametlla de Mar
3.5 of 5 bubbles 1,457 reviews
5.9 mi away
Hotel Rural Cal Torner
Hotel Rural Cal Torner
#1 of 1 in Els Guiamets
5.0 of 5 bubbles 98 reviews
Show Prices
Show Prices
Show Prices
22.3 mi away
Hotel Can Josep
Hotel Can Josep
#1 of 1 in Bot
4.5 of 5 bubbles 107 reviews
20.1 mi away
Hotel Mas la Boella
Hotel Mas la Boella
#2 of 20 in Tarragona
4.5 of 5 bubbles 183 reviews
18.7 mi away
Villa Retiro
Villa Retiro
#1 of 1 in Xerta
4.5 of 5 bubbles 145 reviews
Show Prices
Show Prices
Show Prices

Been to Figuerola Resort and Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Figuerola Resort and Spa

Property: Figuerola Resort and Spa
Address: Carretera de Hospitalet de L'Infant a Mora la Nova C-44, Km 11.4, 43891 Vandellos, Spain
Phone Number:
Location: Spain > Catalonia > Province of Tarragona > Costa Dorada > Baix Camp > Vandellos
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Ski-In / Ski-Out Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Vandellos
Price Range (Based on Average Rates): $
Hotel Class:4 star — Figuerola Resort and Spa 4*
Number of rooms: 65
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotwire, Hotels.com, Travelocity, Priceline, Booking.com, TripOnline SA, Cheap Tickets, getaroom.com and HotelQuickly so you can book your Figuerola Resort and Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing