Booked the apartment last minute for my son and is wife. The apartment was clean and although equiped basically there was all you needed although a pair of scissors would have come in handy! Four English channels on tv which was great. Apartment itself is in a locked complex to which you have a key. Lovely pool with plenty of sunbeds - water freezing though which is normal - will be lovely in summer! Dino supermarket straight outside apartment complex vey handy. Couple of small bars right next to complex - Juanito's tapas one of the best I have had and very reasonably priced. No need to hire a car as the local taxi service good and for 4 euros you can literally travel anywhere within the Santiago - Los Gigantes area. Whilst here you must visit Tipsy Terrace for a good breakfast,lunch or dinner. Also a visit to Casa Edu is a must - portions out of this world and all reasonably priced. All in all a good base if you want to get away but dont want all the hassle of noise and crowds.