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Condo/Apartment -
2 Bedrooms, 2 Bathrooms, Sleeps 4
Puerto de Santiago, Tenerife, Canary Islands

Reviews from our community

Average - based on 2 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
English first
Stowmarket, United Kingdom
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Suited our needs, but could be improved”
Reviewed August 31, 2017 for a stay in June 2017

We stayed at Apartment 58, Club le Mar, Puerto Santiago for 9 weeks whilst waiting for our new bungalow to be built. The apartment was ok, little tired, and definately needed more kitchen utensils and equipment for our long stay. However when we requested extra cutlery this was obtained through Stuart and Kelly at reception. We also required UK TV channels throughout our stay, however this was interrupted on a number of occasions which was quite annoying. Half the lighting in the main lounge and hall area did not work.

The swimming pool was lovely, not heated but extremely refreshing. The swimming pool area has no toilet facilities which should be noted, and there is no one to enforce the rules, therefore children if not supervised correctly would take over the pool, which resulted in those wanting to swim having to wait until the area was clear.

The whole area, including the apartment building, has a lot of steps, and this should also be noted if someone has walking difficulties. There will be a lift installed later this year which should improve things no end.

The area under the apartments attracts local youngsters, which can be very noisy, especially at fiesta times.

I would return to these apartments after the lift has been installed, but not during the summer months unless in an air conditioned apartment.

Your age range 50-64
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Jun 9, 2018
This review is not of the apartment the guest stayed in.

We do however take on board the guests comments and have addressed them.

I can confirm that planning permission has been granted for the installation of a lift to all floors.

Puerto Santiago is famous for it local Fiesta's and Carnival's, I would recommend that all potential guests do their homework on the area, especially during the summer month's.... The Fiesta's and Carnaval's are a fantastic opportunity for everyone join in and have fun!!

Air-conditioning is available in some apartments however, Portable Air-conditioning units and fans are available to hire from Reception, all you need to do is ask.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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