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“Would go back again, fantastic holiday”

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Blue Sea Lagos de Cesar
Ranked #10 of 10 Hotels in Puerto de Santiago
Reviewed December 3, 2012

We stayed at this hotel for 15 nights all inclusive from 17th November until 2nd December. Booked with lowcost holidays for £1100 including slightly extra for the speedy shuttle (only £46 instead of £23 for the 2 of us) Well worth it because it only took 45 minutes to get there and just over an hour on return.
We arrived after 9:30pm so wasn't expecting to get food as the restaurant shuts at 9:30pm (we took a couple of bags of nuts in the suitcase to nibble on if we were hungry) The hotel receptioinist was extremely helpful and gave us a notice that informed us the restaurant was opening an hour early at 6:00pm and closing at 8:30pm for one night only. There were notices in the lobby and the lifts so everybodywas informed. The bar was also shut an hour earlier because of a function from a local bird fancying club. This didn't bother us in any way because the drinks were still served until 11:00pm anyway as usual. The bar remains open until midnight but as soon as the entertainment finishes everybody goes off to their rooms anyway.
We went down to the pool the next day and overheard a group of people do nothing but moan about everything at the hotel, which leads me to the conclusion that the British public are not happy unless they are moaning over nothing.
This hotel was spotlessly clean, the rooms were cleaned every other day and the towels were changed. It was great having a lounge with a sofa and a separate bedroom, makes a change from sitting on the beds watching the news before breakfast! You also have a fridge handy for keeping the water cool.
The food was very good with plenty of variety, the fish was excellent and so was the salad. If you just wanted a snack you could have a ham and cheese sandwich/toastie at the pool bar. There were also burgers and buns, hot dogs and rolls or pizza. Nuts were always on the bar and there were cakes and ice creams, you just helped yourself.
The drinks were brilliant, all the wine, sangria and beer were on tap and you could help yourself all day by the pool and in the restaurant. You don't have to buy water either, we just brought 4 500ml bottles at the start of our stay out of the vending machine and kept topping them up, that way you never had to buy water out when you was at the beach you can just take it with you.
The staff poured the drinks when the piano bar opened at 6:00pm and I have never seen such big measures poured. We asked for whiskey and ice and was poured half a pint! And no its not watered down the barman opened a brand new bottle in front of us. The beer is San Miguel and you get a pint in the bar, during the day they serve drinks in plastic cups, save people dropping glasses by the pool and causing an accident.
The pool area isn't open until 10:00am, again not a problem because the sun doesn't start to come round onto the pool until then anyway and it saves people reserving sun beds from the crack of dawn. The only suggestion I would like to make is that instead of fixed parasols , they could get rid of them and put parasols that you can move or put up and down. There are a lot of beds in the shade because of this and a handfull that has full sun all day. Again not a problem for us, we sunbathed up on the sunterrace on floor 4 which was very quiet. You can also see Mount Teide from the roof terrace (if you look towards the back of the hotel) .
Yes there is a crane at the back of the hotel, but it doesn't cause a problem, there have been new apartments built next door, so the hotel can't help an unused crane being left there.
Our room was 325 which had a pool and sea view so very nice.
There was a problem with the pool on the first week. The staff told us the filter was faulty but the water had been tested and there was no reason you could'nt use it. The pool was closed on one morning only and opened back up in the afternoon. People were swimming in there and nobody was ill, I watched them test the water and clean the pool every morning. It was back to normal by the second week.
The entertainment was really good, Michael the entertainment guy was really good especially on the bingo, very funny. The shows were great especially the dancers, and the parrot show was something you don't see every day! There was an also an eagle show, we had an eagle flying over our heads in the bar!
All the staff were really helpful and friendly, everybody would say Ola! as you passed by.
A very enjoyable holiday, would definately return.

  • Stayed: November 2012, traveled as a couple
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1  Thank tangyboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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338 - 344 of 747 reviews

Reviewed November 27, 2012

Third visit, since the last in January the food is poor Burgers by the pool used to be made fresh for you now left all day in a heater tried one, one bite then bin, WiFi used to be free now 25 euro a week but still only in same reception area. I took a picture of the pool in January you can see the tiles at the bottom took one November you cannot see the bottom of the pool it is not clean you used to see them make regular tests on the water did not see one. New entertainment guy Burt has gone the Afro hairstyle is back personal opinion I prefer him nice and friendly and none of the annoying shaky shaky. Less staff during meal times cleaning tables. The bar staff are still the same so there is still some hope for this hotel. My last review said good value now its cheap.

  • Stayed: November 2012, traveled solo
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Thank MartynBamber
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 19, 2012

Me and my partner arrived at 9:30pm after 2 1/2hours to get to the hotel from the airport when the driver said it would take an hour. Arrived at hotel to a strong smell of sewers, two guys at reception were the most unhelpful, uncaring people you could ask for! Got given cold meat, soggy cabbage and chips. We asked for a double bed with sea view and we got given 2 singles with view of four cranes and in the bedroom there was one socket on the wall with one lamp as light. Tried to get the sofa bed out it fell to piece on my partners leg and he had a big cut in his leg, and the people at reception told us we shouldn't be touching the sofa bed..why are they in there then!? After the bed broke on my partners leg, another couple got put in that room and tried to get bed out and it was still broken and the hotel charged them 400 euros!!!!-it was already broken! We got moved rooms three times in the week we were there! The food was very poor, was like soggy school dinners every night was the same thing. We only ate there one night and went out for dinner the rest. There was no 'snack bar' and if your all inclusive you still have to pay for drinks such as malibu and proper vodka. Overall was a very disappointing hotel...its not 4 star, grotty area.

Room Tip: Ask for sea view or you'll be looking at cranes! Make sure you get your passports back from rece...
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  • Stayed: November 2012, traveled as a couple
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Thank Kim D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 18, 2012

Positives - Arrived at the hotel and directed to our room which was lovely. Pool and sea view with a balcony and separate room with a sofa and a tv. Lovely for relaxing during the evening. Entertainment was brilliant. Snake show, parrot show, dancing shows and bingo every night which was entertaining. Also things to do in the hotel during the day e.g. killer pool/killer darts. Always a bit of fun. Good location, by several bars that do kareoke in the evenings if you want something to do after the piano bar closes, also two beaches and several shops nearby!
Negatives - Pool was out of use for the whole of our stay with no real explanation of why this was even when we asked staff. Bit disappointing! General communication within the hotel was poor e.g. being told that the restaurant was closing early one evening with no explanation. Later went to the bar to find that there was a presentation of trophies for pigeon racing which we knew nothing about! And neither did the staff! Also got asked to leave the bar early that evening to allow them to have an after celebration. Following this, lots of noise in and around the hotel which was disruptive that evening. Food wasn't brilliant. There's something for everyone but food is quite plain and often looked like leftovers from the meal before. But feel that we did get what we paid for and it was good value. Also liked the fact you could pour your own soft drinks and beer. Saves queues at the bar!

Room Tip: We were top floor corner room next to the solarium and it was lovely. Lovely views and sun reaches i...
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  • Stayed: November 2012, traveled as a couple
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1  Thank kr1989
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 7, 2012

Went for one week's break returning 6th November with wife and two kids aged 5 & 8. Considering the awful weather, we enjoyed our break and thought the hotel provided superb value for money. Two thirds of our holiday cost was for the flights and the hotel cost less than £20 per person per day, which for all inclusive is cheap by anyone's standards.

The food is never going to please everyone and it might be a little repetitive if staying for two weeks, but we generally all found something we liked most days and we all put on weight, so it can't have been as bad as some others suggest. I was generally pleased with the food & the quality of meat.

The swimming pool and surrounding area was a little disappointing in that there is a tiny baby pool and then a main pool that has no shallow end. So, other than a baby pool, there is nothing for children unless they can either swim fairly well or they wear arm bands. The sun loungers around the pool are often in the shade due to permanent parasols that can't be lowered; not great for the sun worshippers, though there were more on the roof of the hotel where you could sunbathe.

There was only one member of staff in charge of entertainment/activities and he had the personality of a piece of wood. The kids club consisted of colouring or playing Wii games and only lasted for an hour and a half per day. The evening entertainment was truly awful with the same man starting proceedings with a mini-disco that had no music or dancing (I’m not kidding), just one quick game per night. Entertainment for the family was generally even worse and it comes to something when the parrot show was one of the best evenings.

The drinks were self service during the day and there were only small queues at night. There were bar snacks available around the pool all day and fresh fruit as well. There was also a free towel exchange service, which was very useful.

The rooms were clean & spacious with free, efficient air conditioning in both rooms, and the beds were comfortable (especially if you moved the double mattress off the creaking settee onto the floor).

The local beach is only a few minutes walk away and is very pleasant if you don't mind black sand and there is a good choice of restaurants around if you fancy a change from the hotel food.

Some people complained of very long transfers from the airport (with various drops at other hotels), but if you don't mind paying 50 Euros each way, there are literally dozens of taxis waiting at the airport and it takes 40 minutes maximum.

All in all, I've been to better hotels, but I've had to pay more money for them and I thought this represented cracking value for money if you can live with the negatives I've highlighted.

  • Stayed: November 2012, traveled with family
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7  Thank Regulartripper1966
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 4, 2012

We stayed for a week from the 15th oct
We were two friends with 5 children between us ranging from 3-12 including my daughter who is in a wheel chair. The airport transfer was very long and we felt like we were in the middle of nowhere when we got to the hotel and we were a bit disappointed on arrival with the tired look of the hotel, but for the whole week we were there all of the hotel was spotless, the staff were very friendly and helpful and the food was typically Spanish. The children and me always found something we could eat and generally it was tasty.i think people come away expecting the food to be like it is at home and when it tastes different ( which it will as they cook it their way ) they complain. The hotel could do with a re vamp but our rooms were clean and spacious and we had a lovely sea view. We never once had to queue for a sunbed although in peak season I could see this would be a problem and the sun came around the pool at 11am not 1 pm like previously mentioned.its not a massive pool area but the pool is a good size an the kids loved playing in both pools all day .
The entertainment was a bit naff but again it is a small hotel and I think they did a good job considering I do think the kids mini games could have been for a big longer as all the kids did join in an enjoyed it. I think for the money we paid we had a lovely holiday we meet some lovely people and I do think it is a child friendly hotel but holidays are what you make them as well and we had a brilliant time .

  • Stayed: October 2012
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1  Thank wiget
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 30, 2012

We really can't understand what people are complaining about having just returned from a 10 night all inclusive stay at this hotel. We are a family of 4, our children are 8 and 4 and have to say that they loved every minute of it. The entertainment was great, something different every night, whether it was a snake show, birds of prey, poodles, exotic dancers, parrots, rhythmic gymnastics it was good and kept the kids (and us) entertained. The guy organising the entertainment did a great job, with kids club in the morning, activities in the afternoon and kids games and bingo in the evenings, he definitely deserves some praise. The staff were friendly and very helpful and the rooms were spacious and comfortable and were cleaned when we requested them to be (and sometimes when we didn't). The pool was fine, yes it's deep but there was always a friendly lifeguard watching over it, even assisting with helping children to learn how to swim. Maybe we stayed during a less busy period but we never had to fight for a sun bed, there were plenty to go around. The food was good and there was plenty of choice and we (and our sometimes fussy children) never went hungry. The self service pool bar was also handy with toasties, hot dogs, burgers, drinks (alcholic and non) pastries and ice cream available throughout the day. All in all, we spent some quality family time together in a comfortable, clean and friendly environment and also met 3 other families who would all confirm what I have said - great holiday!

  • Stayed: October 2012, traveled with family
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1  Thank Rachel78_7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Blue Sea Lagos de Cesar

Address: Calle Jose Gonzalez Gonzalez s/n, 38683 Puerto de Santiago, Tenerife, Spain
Phone Number:
Location: Spain > Canary Islands > Tenerife > Puerto de Santiago
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#5 Luxury Hotel in Puerto de Santiago
Price Range: $85 - $222 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Blue Sea Lagos de Cesar 4*
Number of rooms: 116
Official Description (provided by the hotel):
Boasting views of Tenerife's stunning landscape, the 4-star Blue Sea Hotel Lagos de Cesar is perfectly located a short transfer ride away from Tenerife South Airport and is close to the sands of Playa la Arena. Its peaceful setting is ideal for those in search of a relaxing family-friendly holiday. The 116 modern, spacious rooms include junior suites, which make the perfect accommodation for families in need of extra space. Suites are equipped with an en-suite bathroom, private terrace and a host of amenities, allowing residents to unwind in complete comfort. With its location just a 400m stroll from the beach, guests can enjoy views of the glistening sea, as well as the surrounding mountains. The tranquil setting makes it hard to believe Hotel Lagos de Cesar is situated in the heart of the bustling resort of Puerto de Santiago, where there is plenty of shopping, dining, sports activities and nightlife to be enjoyed. Featuring a large outdoor swimming pool that serves as its social hub, a separate children's pool, sun terrace and rooftop lounge area, the residence also offers a gym and mini club for active visitors seeking a little action. A buffet restaurant and two bars offering entertainment and music mean the needs of every guest are catered for. Hotel Lagos de Cesar even counts a hair salon among its facilities, making the hotel ideal for visitors in need of some serious R&R. ... more   less 
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Also Known As:
Blue Sea Lagos De Cesar Hotel Puerto De Santiago
Lagos De Cesar Tenerife
Hotasa Lagos De Cesar Hotel
Hotel Lagos De Cesar
Lagos Cesar
Blue Sea Lagos De Cesar Tenerife/Puerto De Santiago

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