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Globales Tamaimo Tropical
Reviewed October 5, 2013

stayed at this hotel for 7 nights,on the 23,9 2013 rep at the airport not helpful rude to my wife after telling the rep at hotel no reply frome the girl at airport.hotel fine clean staff at the reception helpful after that no help at all.if you like drinking ouy of plastic cups in the resterant its for you food cold all the time only hade one meal that was worth eating,wine no even chilled.no help in the dinning rome not even showen to a table on the first day .don't go all in go halfboard ,and eatout food great in bars will be talking to tompson about this

  • Stayed: October 2013, traveled as a couple
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5  Thank holliday2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quality M, Director de Relaciones Públicas at Globales Tamaimo Tropical, responded to this reviewResponded October 7, 2013

Thank you for taking the time to post your review on TripAdvisor regarding your recent stay with us.

Our principal aim is to give you our best service, make your stay unforgettable and reach your expectations.

we take note about your complaint of food, we spoke to our cheff to satisfy all expectations of our guest and every day we cook variety food.

We sincerely hope we can exceed your expectations even more on your next visit to the Hotel Globales Tamaimo Tropical

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviewed October 4, 2013

"Tamaimo Tropical is well worth going to ,no problem getting sunbeds here as there are more beds than people,come down at 10/11/or when ever and take a bed off the rack.the food was up to standard aswell ,breakfast is a good selection ,full English every morning is what I had ,just help yourself as we were all inclusive,snacks by the pool or mid day lunch in restruant,up to you,evening meals range from chicken /roast beef/pork/ all in all a decent selection,we came out every night to go to the Route 66 bar down the road as it had better entertainment on the evenings ...but all in all we would go back but prefer Los Christianos further up the coast as we know the place so well

  • Stayed: September 2013, traveled as a couple
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4  Thank Greatbarr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quality M, Director de Relaciones Públicas at Globales Tamaimo Tropical, responded to this reviewResponded October 7, 2013

Dear Client,

First of all, we wish to thank you for your loyalty to the Hotel Globales Tamaimo Tropical. We feel proud and honored to have loyal clients like you.

We truly pride ourselves on trying to create memorable experiences for our guests, so thank you for your comments and for posting a review of your experience on TripAdvisor.

It is our hope to have the opportunity to welcome you back in the near future.

Hotel Management

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Reviewed October 3, 2013 via mobile

It was only when the coach neared this hotel that i realised I'd been here before, oh well at least i know the lay of the land.
Nowadays it's all inclusive as opposed to Half-board.
Straight to the 'nitty - gritty' then...
FOOD..
Breakfast eggs woefully overcooked, sausages tasteless, bacon fatty.
Baked beans spot on.
Toast machine (more like a time machine) took eons to toast sliced bread
LUNCH..
Buffet style in restaurant.
Various international salads. More than adequate choices.
Grill bar next to pool bar served burgers etc adequate. But be wary of pigeons, they are a nuisance.
DINNER..
Again no complaints here various choices of salads, meat & fish dishes
POOLS..
Water was clean, however poolside could do with being sorted out.
BARS..
I always get angry when served with beer in a plastic cup (no class)
Night time entertainment is varied and average. However, the flamenco dancers were very good.
Rooms..
I did have a pool view (every room does)
I also had a kitchen???? (all - Inc) bathroom, balcony and twin bed.
TV remote control has to be hired.
Air conditioning is extra.
SURROUNDING ATTRACTIONS..
Beeches Brook is an excellent bar as is The Courtyard
DAY TRIPS..
I did all day trip to Mt Teide + cable car ride. Fantastic views, scenery, a must see.
I did meet holiday makers who return very regularly, so it must have something.

Stayed: September 2013, traveled solo
5  Thank Milnaar48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quality M, Director de Relaciones Públicas at Globales Tamaimo Tropical, responded to this reviewResponded October 7, 2013

We would like to thank you for taking time to write a review about your stay at Globales Tamaimo Tropical and for choosing our hotel for your vacation.

About the items that you are not agree, we will take note of them, because all the points are always checked by our staff in order to improve our service and make our hotel a better choice for guests.

In Hoteles Globales we are commited to provide to our guest the best experience during their holidays and we feel very happy when we achieve it!.

We will be glad to welcome you back. We remain at your disposition for further assistance before your next visit.

Best regards,

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Reviewed October 2, 2013

We stayed for 10 days in September this year. All in all we had a great time. I know that there were issues with the loungers but only really for picky people who wanted the reclining ones. There were the usual numpties that decided to quoue up from 7.30am to secure loungers, parasols and tables. We witnessed a girl taking her parasol out from her apartment which can only mean that she must have taken it in the night before... really?? We didnt have an issue with the 2 drink maximum, it did make sure that if there was a queue for drinks it went very quickly. I didnt like the greed shown by other guests, piling food on their plates and i mean as in more than one plate at a time, then they would walk away and leave half of it. I actually felt quite sorry for the staff in the dining area as most people seemed to treat them like they didnt exist. We said hello and thank you to them every day and left a tip when we were leaving. The food was not super exciting but there was always a choice. We ate out a few times and the local restaurants were fab, change of scene and not really expensive. We thought the staff were really nice, our cleaner was lovely, she was in our apartment every morning except Sunday and we had fresh towels when we wanted them. We were in room 342, overlooking the quieter pool, great location, only downside was no air con, so we hired a fan. You dont go on holiday to watch tv but a wider choice of channels would have been great, even a music channel, got a bit bored of The Waltons and Little house on the prairie whilst getting ready to go out ;)
The people that were complaining about the rubbish left around the pool should really have said something to the other guests at the time, the cleaners dont come out till after the pool is closed and to be honest I dont see why it's up to them to lift the rubbish that people leave behind, there are no shortage of bins and it's just rude, they wouldnt do it at home so why on holiday?
If you get the chance to book a trip through Thomsons do the catamaran trip, go for the VIP which is 66 euro's and then the 2nd person get's it for 33 euros, we had a fantastic time and we werent crammed on like the other boats. Dolphins were fab to see up close!
Anyway, to sum it up you really do get what you pay for but we had a brilliant time when we were there.

Room Tip: Ask for a room around the quieter pool and not ground level.
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  • Stayed: September 2013, traveled as a couple
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6  Thank Allison M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quality M, Director de Relaciones Públicas at Globales Tamaimo Tropical, responded to this reviewResponded October 7, 2013

Dear Guest,

We are glad to know that you spent a pleasant stay at our hotel Globales Tamaimo Tropical enjoying our products, services and facilities.

Thank you very much for bringing us your insights and comments which are always well received and treated with the greatest interest in improving sleep quality, and expectations of our customers.

We hope to see you again in any of the hotels of the Globales Group sometime in the near future. We would be delighted to welcome you back.

Kind regards,

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Reviewed October 1, 2013

Just returned from 10 days at this hotel and was a bit anxious as what to expect after reading the reviews.

This is a 2 * hotel open all year round and we found it to be good.

We were in a poolside room ( 445 ), it was clean(ish) and had a fridge / cooker and utensils even though we had booked all inclusive. We had a problem with our balcony door and next day it was fixed.

The poolside loungers were readily available all day, drinks were acceptable and to the reveiwer who expected Smirnoff etc -this is not what you get on 2* exclusive !!!. The pool does need a touch-up but when can they do this without someone complaining ? - can see it now - 'Went to this hotel and only 1 pool open !!! ' moan moan moan........

The food was varied and we always found something to eat.( although i did not try the melon and chips i saw one Russian woman eating !! ) Try the poolside grill for a change in the afternoon. We were a little dissapointed with the Italian 'Restaurant' as this turned out to be a self service italian buffet.

Night-time entertainment was varied and quite good.The music is always quiet by 12pm so the reveiwer who could hear music must have been in a room near the local bars.If this is not to your liking then nip down the road to the various bars who offer great value drinks and entertainment.Sammy at the Courtyard has a cracking voice and all the staff look after you.

Take a walk across the road to La Pergola restaurant for a chilled out drink/meal, a trip into Los Gigantes is also a must. Loro Parc is also a must do excursion even though it took us 3hrs to get there :-( Might be worth looking at the 325 bus that goes direct.

We went with an open mind and we were pleasantly pleased. Yes there is building work going on behind the quiet pool and there is a little bit of noise early mornings but when are people supposed to do this work.

Oh and by the way, only saw 1 cockroach all the time we were there !!!!!

Room Tip: We emailed hotel to ask for 3rd/4th floor room and got one. A lot quieter
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  • Stayed: September 2013, traveled as a couple
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    • Location
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8  Thank Graham B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quality M, Director de Relaciones Públicas at Globales Tamaimo Tropical, responded to this reviewResponded October 4, 2013

Many thanks for write such a complete comment describing the sensations obtained during your stay in our hotel.

We are very happy to know that you enjoyed your stay with us and our services and facilities.

We hope to see you again in any of the hotels of the Globales Group, we would be delighted to welcome you back.

Kind regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 30, 2013 via mobile

We stayed 2 weeks in this hotel and it was a big sorprise. I can not understand bad reviews. Excellent staff, always helpfully. Excellent food, a lot of choice. We love morrocollo. Rooms are clean every day and fresh towels. Perfect bar service with a big smile. I had a problem with my departure time and reception staff are very pleasure, they help me. My son enjoyed the entertainment. We come back next year. Thank you for do my best holidays

  • Stayed: August 2013
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5  Thank Jessy888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quality M, Director de Relaciones Públicas at Globales Tamaimo Tropical, responded to this reviewResponded October 4, 2013

We would like to thank you for taking time to write a review about your stay at Globales Tamaimo Tropical and for choosing our hotel for your vacation.

In the name of all staff and management we want to express our satisfaction to acknowledge your positive valuation about the service provided by our staff at the different areas of the hotel.

In Hoteles Globales we are commited to provide to our guest the best experience during their holidays and we feel very happy when we achieve it!.

We will be glad to welcome you back. We remain at your disposition for further assistance before your next visit.

Best regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 30, 2013

We were quite lucky as our room had previously been an apartment so it had two bedrooms and a large lounge. Paid for all inclusive, food not at all exciting, and wine glasses were hard to find at meal times, cheap wine in plastic cups is not good. At times there were long queues for drinks and they were very strict on only serving two drinks per person. Crowded pool sunbathing areas. Dress code at meal times was very lax and standards were very low.

  • Stayed: September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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2  Thank HolsGlossop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quality M, Director de Relaciones Públicas at Globales Tamaimo Tropical, responded to this reviewResponded October 4, 2013

Dear Guest,


Thank you very much for bringing us your insights and comments which are always well received and treated with the greatest interest in improving quality, and expectations of our customers.

we take note about your opinions. Our cheff always cook with great care to meet guest expectations and we have more types of wine.

We hope to see you again in any of the hotels of the Globales Group sometime in the near future. We would be delighted to welcome you back.

Kind regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Globales Tamaimo Tropical

Address: Calle La Hondura S/N | Los Gigantes, 38683 Puerto de Santiago, Tenerife, Spain
Phone Number:
Location: Spain > Canary Islands > Tenerife > Puerto de Santiago
Amenities:
Bar / Lounge Beach Children Activities (Kid / Family Friendly) Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
#4 On the Beach Hotel in Puerto de Santiago
Price Range: $56 - $248 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Globales Tamaimo Tropical 3*
Number of rooms: 372
Official Description (provided by the hotel):
Hotel description The Globales Tamaimo Tropical Hotel is made up of 372 comfortable apartments and is located in Puerto Santiago in Tenerife between Los Gigantes and the lovely beach known of Playa de la Arena. At the Globales Tamaimo Tropical Hotel there is a variety of accommodation to choose from such as comfortable studio apartments, large one-bedroom apartments or two-bedroom apartments - ideal for family holidays. Within the holiday complex there are spacious and peaceful solariums with free sun-lounger service for you to relax in or you can take a refreshing dip in one of the 5 swimming pools (2 adult, 2 kids and 1 heated). For an unforgettable holiday in the sun, entertainment is available for both adults and children from 11:00am to 11:00pm when the disco bar comes to life with with professional night shows. ... more   less 
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Also Known As:
Globales Aparthotel Tamaimo Tropical Hotel Puerto De Santiago
Aparthotel Tamaimo Tropical Hotel
Tamaimo Tropical Tenerife
Aparthotel Tenerife Tropical
Tamaimo Tenerife
Globales Tamaimo Tropical Tenerife/Puerto De Santiago

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