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“Fantastic complex - 318”

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El Marques Palace by Intercorp Hotel Group
Certificate of Excellence
Bedfordshire
Level Contributor
98 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
“Fantastic complex - 318”
Reviewed December 16, 2011

We stayed at the complex loads of times.
The reception staff will bend over backwards to help you.
All of the apartments have a balcony, which is great for sun bathing
The rooms are really clean and large.

Wonderful relaxed complex.

Highly recommend.

Room Tip: Look for rooms in the 300 series - 318, 312 etc
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  • Stayed September 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank PistolPete2050
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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183 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (41)
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London
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed November 5, 2011

My boyfriend and I stayed in El Marques Palace in late August, in a 2 bedroom 2 bathroom apartment. The apartment was large (too large for us) and clean, although a quite dated. As we occupied one of the apartments in the back-block, it didn't have much of a view. The front rooms might be better in this respect.

The apartment complex is quite family oriented, and the relatively small pool gets quite busy with lots of children playing in the afternoons. I wouldn't recommend it as a romantic getaway... but it is fine as a cheap place to stay.

As mentioned in many other reviews, El Marques Palace is on top of a hill, so there is definitely a steep uphill walk back from Los Gigantes or Puerto de Santiago / Playa del Arena - more of an issue in the heat of the day than in the evening. There is a fantastic steak restaurant called El Pozo 5 minutes walk from El Marques - a good choice if you don't fancy the walk up and down.

The main attraction of the apartment complex was the fantastic receoptionist. He remembered my interest in diving and made enquiries about different diving schools in the area. He also recommended restaurants, offered car hire, and generally made us feel very welcome - one of the best hotel staff members I have come across.

  • Stayed August 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank EU_Hopper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
High Wycombe, United Kingdom
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed October 15, 2011

very clean and well maintained complex. Lots of choice locally for food, drink and entertainment. Resort staff were friendly and helpful. We had a 2 bedroom 2 bathroom that was clean and cpmfortable although being so close to reception did mean we were awoken too early most days. Bit of a steep walk up from the 3 resorts that are close but it didn`t spoil a really good holiday.

Room Tip: booked taxi transfer online and it would have been 15 euros cheaper if I`d booked direct through the...
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  • Stayed October 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank jim1888000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yorkshire
Level Contributor
41 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed September 29, 2011

We had a lovely stay at El Marques Palace. We had apartment 225, 1 bed, with a huge balcony looking down to the sea and over to the Los Gigantes cliffs (if you had of the apartments in the back block you may not have such a good view). Apartment was very spacious with full kitchen, lounge with TV, DVD etc, bathroom with over bath shower and a bedroom (with slightly hard beds!). We used the AC a couple of times to cool the apartment and it was good to have this as it was warm at night. The area is lovely, quieter than playa la Americas but plenty of restaurants, bars etc with walking distance. You can get good deals on drinks and food just look for the deals. It is a down hill walk to most places and then a steep uphill walk but this was OK for us. The pool area is nice and the staff on reception couldn’t be more helpful. We did a Jet Ski trip which if you like that kind of thing is a must. This is a lovely place to stay and we would love to go back, the only complaint we would make is the bed were too hard and we would want an apartment with a view to the sea.

  • Stayed September 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank liz7_walker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wirral
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed August 25, 2011

We enjoyed our stay here very much. The apartments were very clean and spacious and the large balcony was fabulous. The pool area was lovely and there were always plenty of sunbeds available. We hired a car for two days and visited Siam Park waterpark which was great albeit very busy and quite expensive and we also had a great bat up El Teide.The walk down into Los Giagantes took about ten minutes and there were plenty of bars and restaurants. Our favourite was La Mariposa ( just past the Green Corner Bar)where the food was beautifully homecooked and was very reasonably priced.We had a great . holiday and would definately return.

  • Stayed August 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
5 Thank jimbo171
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Preston, United Kingdom
Level Contributor
105 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed August 19, 2011

Just returned from El Marques Palace. The reason for the title is that there isn't a great deal to do within walking distance outside the hotel.

However overall the holiday was good and the accomodation was decent.

Never any problems geting sun loungers but the pool was slightly on the small side and could get packed late on in the afternoon.

Free wifi in reception was a bonus for the kids and the receptionists were very pleasant.

Eating out, the food and drink were more expensive than Los Christianos or Los Americas. For example a large beer was 2.5 Euros locally but 1 Euro in Los Christianos.

Siam Park is a must, we had a car which made it easy to get to (half hour drive), but with it being relatively new it is still a bit pricey. 32 Euros per person over the age of 11.

  • Stayed August 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank CardKingPJH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oldham
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed July 29, 2011

Perfect for exploring Puerto de Santiago and Los Gigantes as it is slap bang in between the two. The pool area is quite small but was never busy when we were there mid-June, so was perfect, especially as the water was lovely and warm. We were a group of 2 couples and we found that the second bedroom could be improved with the addition of a mirror and small dressing area. Overall the apartment was fine - nothing fantastic but nothing to complain about. It was clean, well stocked and comfortable and all the staff were very friendly and helpful.
Los Gigantes is accessed by walking down the hill and is not far at all but the return walk back up is not for the faint-hearted! We come here a lot and have got used to it but you can always get a taxi for a couple of euros. There's plenty of bars and places to eat within the vicinity. It is not a resort for those who like lively nightlife yet you can always find somewhere with live entertainment on should you want to.

  • Stayed June 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank Cherrypickers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about El Marques Palace by Intercorp Hotel Group

Property: El Marques Palace by Intercorp Hotel Group
Address: Calle Rosas s/n, 38683 Puerto de Santiago, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Puerto de Santiago
Amenities:
Bar / Lounge Business Center with Internet Access Kitchenette Shuttle Bus service Swimming Pool
Hotel Style:
Ranked #7 of 10 Hotels in Puerto de Santiago
Price Range (Based on Average Rates): $
Hotel Class:3 star — El Marques Palace by Intercorp Hotel Group 3*
Number of rooms: 45
Official Description (provided by the hotel):
El Marques Palace is located in Puerto de Santiago, on the South West coast of Tenerife, near the impressive Los Gigantes cliffs. This part of the coast enjoys the longest hours of sunshine on the Island, lovely climate and beautiful sunsets, made even more attractive by having the nearby island of La Gomera in the background. El Marques Palace offers charming bright classic-style apartments, some of them with stunning views of the spectacular Cliffs, of the sunsets and of the Atlantic from their private terraces. Air-conditioned apartments include a lounge with a flat screen TV, private bathroom and fully equipped kitchen with microwave, fridge, washing machine and a good variety of household appliances. A cleaning service is also provided every 2 days. The complex features a heated outdoor swimming pool, sunbathing area, a poolside snack bar and table tennis. Free WiFi is available in Reception Hall. There is a selection of hypermarkets, shops, bars and restaurants in the surrounding area. La Arena, a naturally protected beach, is just 15 minutes’ walk from the property. In the area guests will find a a modern Yacht Marina, the Poblado Marinero - a complex built in Canary Island style architecture - and a cove with fine volcanic sand , Playa Chica. From El Marques Palace you can easily get to both the north and the south coastline of Tenerife, and also the impressive Teide National Park. Water sports are available on the nearby beaches and Abama Golf Course is 11 km away. The complex is 25 km away from Playa Las Americas and a 45-minute drive from Tenerife South Airport. ... more   less 
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Also Known As:
El Marques Palace Hotel Puerto De Santiago
El Marques Palace By Intercorp Hotel Group Tenerife/Puerto De Santiago

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