Visited in January 2014 and was feeling a little worried given some of the previous comments. Booked with Thomson and we had bedroom and seperate sitting room. Room spotlessly cleaned everyday of our stay. Pools also very clean. Restaurants serve a huge array of food and it would be possible to find something for even the fussiest of eaters. We had no issue with 'cold' food during our stay. I would have to agree that the beds are somewhat 'firm'. Entertainment is the usual fare for this type of holiday ranging from outside acts (The Beatles Tribute Group was very good) to the in-house entertainment team which can be a bit hit and miss although they did an excellent job in the early evening for the younger guests. Hotel staff all very polite and helpful. Puerto Santiago itself is a rather tired little backwater and some of the staff in the local shops were overbearing and rude. The area is a great base for getting out and seeing the countryside and I would absolutely recommend the evening trip to Teide for the star gazing. Excellent value for money and great fun!
- Official Description (provided by the hotel):
- Be Live Family Costa Los Gigantes has been designed down to the smallest detail for familes and couples wishing to spend their holidays in an incomparable location, enjoying our excellent facilities to the full. Superbly located in Tenerife South, it enjoys spectacular views over to the island of La Gomera and the Lod Gigantes cliff. 500 Meters away from Plaua La Arena beach. This hotel has the ISO 14001 Certification, as a result of its effective environmental management system. ... more less
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- Also Known As:
- Luabay Costa Los Gigantes Hotel Puerto De Santiago
- Costa Los Gigantes Hotel
- Be Live Family Costa Los Gigantes Tenerife/Puerto De Santiago