When one first goes into the hotel one gets the impression of a seedy establishment, the reception area having about a much character as an abandoned aircraft hangar. Being able to accommodate 5 or 6 coach parties as well as individual guests, and having 10 floors, if you arrive or want to leave at an unfortunate time, you can have a very long wait for one of the inadequate lifts.
My room was not quite as seedy as the reception area, but it still did not have much character, the bedside light switches were very inconveniently located. It would have been nice if the carpet would have been hoovered properly! Despite its proximity to the flight path of Heathrow, the triple glazing in my room ensured that I could not hear any aircraft noise at all.
The bed was worn out, hard and lumpy. I did not get a good night's sleep.
My evening meal was very nice and the restaurant staff most helpful.
Breakfast was an altogether different story. It took nearly 10 minutes to get into a lift. With seating for about 100 people in the restaurant, they allowed 5 coach parties, each with around 50 passengers, to eat breakfast at the same time. I waited around half an hour to get a seat in the restaurant, and it was Hobson's Choice as to who you finished up sitting next to. The choice and quality of the food was poor.
Charging extra for the WiFi was an insult.
I was glad to get out of the hotel.
- Official Description (provided by the hotel):
- Contemporary hotel, good sized airy bedrooms, located across from Feltham railway station with easy and quick access to Twickenham, Richmond, Waterloo and Windsor. Shopping facilities within 3 minutes' walking distance as well as 14 screen cinema,large bowling complex and good selection of fast food outlets ... more less
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- Also Known As:
- St Giles Heathrow Hotel
- St Giles Heathrow Feltham