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St Giles Heathrow - A St Giles Hotel
Ranked #3 of 3 Hotels in Feltham
Lichfield, United Kingdom
Level Contributor
80 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
“It's not all about previous reviews”
Reviewed February 23, 2014

Teed check in, clear instructions on parking charges of eight pounds a day. Breakfast was included during a three night stop. Make sure you beat the breakfast rush, we ate at 0730, it seemed to get busy about ten minutes later. I had room 132. Very clean and mostly quiet, I am not sure why but I became aware of aircraft noise during the second night. Comfortable bed, good washing facilities. I am not keen on having shower shampoo/soap in sealed sachets, the only way to open for me was my teeth, but if that is the only complaint............ Good and quick book out. I did not eat at the hotel other than breakfast but the cooking smells in the Restraunt did smell nice! Lots of take aways close by.

Room Tip: I was only disturbed by plane traffic noise one night, 132 is on the side of the hotel away from the...
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  • Stayed February 2014, traveled on business
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
3 Thank wiona57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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815 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (173)
Date | Rating
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wales
Level Contributor
76 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed February 20, 2014

The hotel was ok, stayed here for one night as we had a morning flight out of Heathrow. The reception staff were pleasant enough and helpful. Our room was ok, basic but has everything you need, the bathroom was clean enough! well the shower did look a bit nasty, so had a good wash instead. They have a restuarant on site which was nice enough the staff very itentive and the food tasty and reasonably priced,so what we paid for a nights stay and parking for ten days (£104) it was fine and would stay again for a over night stay if flying from Heathrow again.

Room Tip: higher floor have less noise.
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  • Stayed February 2014, traveled as a couple
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Helpful?
1 Thank ingrid p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CBD
Level Contributor
29 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed February 19, 2014

Has more character outside than inside the premises. Hopefully, management does a bit of dressing up all the way to the rooms. The hotel needs a good one. Overall, found it dull, but kudos to the front desk personnel for trying to liven things up and provide good customer service.

Room Tip: Did not get to sleep as we decided to pack our bags and go.
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  • Stayed February 2014, traveled on business
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Helpful?
1 Thank ManFromTheEast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed February 18, 2014 via mobile

Hotel was good but service was really really poor we went in the hotel and we have to wait long time for chekin and reception staff wasnt helpfull I ask them all the questions they didnt say anythink and lady behaviour was rude she was working that day time was 7 PM I wasnt happy at all and I dont want to come back in that hotel at all

Stayed November 2013, traveled as a couple
Helpful?
2 Thank shashi1991
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Feltham hotels

Milton Keynes, United Kingdom
Level Contributor
136 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed February 8, 2014

A good value hotel literally across the road from the railway station and only a 26 min train ride to Waterloo. Rooms are ok and clean. Gym is basic but again ok. Also, if driving its a further £8 a night to stay in their car park. Breakfast was the normal buffet fare and nothing to write home about.

Room Tip: Watch out for two things - our room was an upgraded room on the 10th floor and was far too warm. Ano...
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  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank boysinc3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed February 6, 2014

Basic hotel for a few nights. Room was clean, simply decorated, and comfortable. View of the rooftops, trees, and roads. Double-insulated windows so no outside noise. Tea and coffee in the room. Shops and takeaways across the road. Hotel staff were nice but not particularly helpful. Did not try the restaurant or bar as the reviews weren't positive. The wifi was very slow and overpriced at £10 per day. Paid £35 per night through a big travel site and was happy with the hotel for the price.

  • Stayed January 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 45CountriesSoFar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Farnham
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed February 3, 2014

The sign outside declares that rooms could be available for £45 per night. If they threw in breakfast for two at that price it may just be worth it........... but they don't. Our room was small, reasonably clean, functional but not comfortable and shabby chic without the chic. The 'air conditioning' control did not work, hence little sleep in Tropic temperatures. This observation to Reception elicited no response.
Breakfast at £9.95 was a self service 'buffet' but more akin to a canteen, tables were bare, you carried your own. One toaster serving a 330 room hotel is ambitious even for a hotel of this standard.
To be fair, the food on offer, when hot, was reasonable.
A call into the restaurant for dinner on the Saturday evening of our stay was disconcerting, at 8.30pm. there were no other diners. We decided against bothering them.The Chinese takeaway
across the road sufficed.
The broadband service was a remarkable marketing initiative, my enquiry revealed a charge of £10 per day. Fellow guests said not to bother as it did work but not at the advertised 'high speed'
Imagine if all 330 rooms decided to pay the rate per day, a potential £1.2 million per annum.
We also decided not to bother them for our future visits to the area.

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BernardandBarbara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JO K, Sales Manager at St Giles Heathrow - A St Giles Hotel, responded to this review, February 21, 2014
Thank you for taking the time to write a review, following your recent stay. Your comments are taken seriously and they are shared within all departments. Naturally I'm sorry to see how disappointed you were. We do regularly feature rooms from £45.00, often including breakfast, and these are always promoted on our website. I am sorry too that you were so warm in the room, concierge could have opened the window for you had they known. As you mention we do operate a buffet service for breakfast as we are often catering for 500 guests in the morning. We have had problems with our internet service of late and these issues are being addressed. I fully appreciate that one would expect a good fast service and we are doing all we can to rectify the problem. The charges do reduce dramatically for longer usage, and we do have 2 internet kiosks offering a much cheaper option for half an hour's access. Thank you again for your feedback
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about St Giles Heathrow - A St Giles Hotel

Property: St Giles Heathrow - A St Giles Hotel
Address: Hounslow Road, Feltham TW14 9AD, England
Location: United Kingdom > England > Greater London > Feltham
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Wheelchair access
Hotel Style:
Ranked #3 of 3 Hotels in Feltham
Price Range (Based on Average Rates): $
Hotel Class:3 star — St Giles Heathrow - A St Giles Hotel 3*
Number of rooms: 310
Official Description (provided by the hotel):
Contemporary hotel, good sized airy bedrooms, located across from Feltham railway station with easy and quick access to Twickenham, Richmond, Waterloo and Windsor. Shopping facilities within 3 minutes' walking distance as well as 14 screen cinema,large bowling complex and good selection of fast food outlets ... more   less 
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Also Known As:
St Giles Heathrow Hotel
St Giles Heathrow Feltham

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