You get what you pay for, but even so...In short....ordered food in 'restaurant' / 1960s cafeteria, had to get up to get my own cutlery after food was served. Said food - terrible. I made better as a student, without a microwave, which the watery puddle underneath the food suggested had been used. Doubt the meat had seen the 'sauce' (read tinned chopped tomatoes with whole uncooked olives thrown in) had met each other before they met the plate. Went to bed. My alleged 'pillows'... 1 inch thick strips of foam in pillowcases. The concierge was already embarrassed when he brought up two 2 inch thick pieces of foam in replacement. Wifi? Offered but when it didn't work, I, as the guest, was put through to the service provider to rectify. It took 30 mins of my time to work out the service provider was at fault. Went to bed, received call at 11pm, whilst asleep, from management to find out how it went with fixing the wifi. When I asked why a) they had called at such an hour and b) had woken me up after a 16 hr day to fix their internet, they hung up. A genuine disaster, greasy smelling bedding, terrible food, alleged hotel with no service values.
- Official Description (provided by the hotel):
- Contemporary hotel, good sized airy bedrooms, located across from Feltham railway station with easy and quick access to Twickenham, Richmond, Waterloo and Windsor. Shopping facilities within 3 minutes' walking distance as well as 14 screen cinema,large bowling complex and good selection of fast food outlets ... more less
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- Also Known As:
- St Giles Heathrow Hotel
- St Giles Heathrow Feltham