I have known of this hotel for 13 years as my overseas wedding guests stayed overnight, it was reasonably new then and more appealing. We stayed this weekend for one night before heading into London. The room was adequate and clean. The bed, I always look at the mattress, was very clean, very comfortable and very clean linen, pillows were a bit thin. The bathroom fittings were fine and in working order, I was surprised to see toiletries for the rating of this hotel, likewise a fridge with complimentary water and a safe.
Where this hotel falls down is the fact that it is used as a 'airline crew' hotel and passengers from delayed flights, this makes for a lot of traffic, cases and bodies in reception which seemed like a crowded underground station each time we walked in and the comfy seating was therefore not a place you wanted to sit. The breakfast is very overpriced and poor quality. We found it to be lukewarm, tinned mushrooms, deep fried sausage that oozed oil in quantity when you cut into it, yuk, bacon that looked nothing like bacon, awfully presented and didn't look fit for human consumption. The best of it was the grilled tomatoes and baked beans. Having said that the staff were very eager to please but you can make a silk purse out of a sows ear seems appropriate. Was rather disappointed at the car parking charges but on reflection its equitable not to lump this into the room when it appears most clients are in transit and wont have a car.
So if you want just a nights accommodation with good links to overland trains into London or Reading and beyond, bus links to LHR and Kempton Park Racing, this is an affordable clean venue. I would not choose to eat in the restaurant based on the breakfast.
- Official Description (provided by the hotel):
- Contemporary hotel, good sized airy bedrooms, located across from Feltham railway station with easy and quick access to Twickenham, Richmond, Waterloo and Windsor. Shopping facilities within 3 minutes' walking distance as well as 14 screen cinema,large bowling complex and good selection of fast food outlets ... more less
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- Also Known As:
- St Giles Heathrow Hotel
- St Giles Heathrow Feltham