We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Better than some of the reviews lead you to believe” 3 of 5 bubbles
Review of St Giles Heathrow - A St Giles Hotel

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
St Giles Heathrow - A St Giles Hotel
Ranked #3 of 3 Hotels in Feltham
Newcastle upon Tyne, England, UK
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Better than some of the reviews lead you to believe”
3 of 5 bubbles Reviewed October 25, 2007

I have to admit I was rather concerned about staying at this hotel after reading some of the reviews, but my experience was a pleasant one.
First of all it is a budget hotel, so don't expect luxury.
Second it is close to heathrow so expect some noise!
Feltham is not the 'hell hole' it is made out to be in some of the reviews. We felt perfcetly happy to walk about with a large group of children in the evening, and the people we came into contact with (at the nearby Macdonalds etc) were extremly nice and very helpful.
Likewise staff at the hotel. Whilst they didn't go out of thier way, they handled our query's and requests promptly and were always polite.
Rooms were basic, but clean and had everything we needed for a short stay (we were there 2 nights). Some of the beds were rather lumpy (we had about 16 rooms for our group, with 2/3 or 4 beds per room - every combination possible really) and my room in particular smelled very strongly of smoke which was rather annoying, but apart from that the rooms were big enough for our needs and comfortable.
We only ate in the restaurant for breakfast, and whilst we had to wait a little while to be seated (as our group was large) the restaurant staff worked hard to ensure we didn't have to wait too long. The breakfast was decent enough with a good choice and hot items were replenished on a regular basis.
I don't feel the hotel deserves some of the negative reviews based on my personal experience, and as usual you get what you pay for.
We stayed at this hotel as we were going to Legoland, and the location was ideal for this.
To summarise, this is a good hotel for the price.

  • Liked — Good for groups
  • Disliked — room smelt strongly of smoke
  • Stayed October 2007
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Check in / front desk
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank JPeg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

803 reviews from our community

Traveler rating
    71
    247
    274
    109
    102
See reviews for
131
222
85
175
Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (171)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Cardiff, United Kingdom
Level Contributor
67 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 bubbles Reviewed October 23, 2007

Stayed here for 3 nights on a business trip as a lot of hotels in the area were fully booked. After reading the reviews here I was worried that the hotel might not be up to much but it was actually pretty good. The rooms in the hotel are basic, comparable to a Travelodge hotel. The reception areas and bar are of a good standard and the food in the restaurant was good. Its not the best hotel you will ever stay in but most of the visitors appear to be single night stays before using the airport. If your not a fan of hotel food then there is a very good indian restaurant a short walk from the hotel and also a cinema/restaurant complex just a 10 minute walk in to Feltham.

A good hotel, clean and simple, ideal for an overnight stay near to Heathrow

  • Liked — Location
  • Stayed October 2007, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Check in / front desk
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Chem73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed October 6, 2007

This hotel is pretty basic. Room and bathroom were small and furnishings were a little shabby. Bed was firm but OK. Check in and service was relatively efficient. I stayed here for one night to catch an early flight from Heathrow and it was good for this. I was driving and it took 20 minutes to get to the Hertz drop off.

  • Liked — Location
  • Stayed September 2007, traveled solo
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Check in / front desk
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank ChrisHouston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cumbria
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed September 11, 2007

We arranged to stay here as it was convenient to get to the Police concert at Twickenham.
We found the hotel to be good. It is a basic hotel but it was clean and it was a base We found no faults and had no complaints. We did not eat at the hotel so cannot comment on the food..
The area although not exactly interesting was safe enough for 2 females to walk about and to and from the train station which is just a 5 minute walk away. We live in the country and at no time did I feel unsafe.
If you need a base especially to get to Twickenham it is very convenient just a 10 minute journey on the train.
I would definately stay here again if I was going to Twickenham again.

  • Liked — convenient to access public transport
  • Disliked — Insuffient room service
  • Stayed September 2007, traveled with friends
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Check in / front desk
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
1 Thank concertlover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 bubbles Reviewed August 30, 2007

My husband and I stayed here for one night before returning home when we caught a late night flight back into Heathrow.

We checked in with minimum fuss even though it was late. The room was clean but it was a bit basic and characterless. The bathroom was fine although the plug in the bath didn't work.

Breakfast was good - lots of choice and variety and served from 6.30 -10am.

I'd only recommend this hotel for business users or a short stop off like us. It was convenient for Heathrow (about 20 minute drive) but it was nothing special. Also, the parking was quite exspensive (£5)

  • Liked — Convenient Location for Heathrow
  • Disliked — Exspensive Parking
  • Stayed August 2007, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Check in / front desk
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank mkh181
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beds
1 review
5 of 5 bubbles Reviewed August 23, 2007

I just can't believe some of the "dramatic" negative feedback this hotel gets!!
My family of two adults and two children stayed here overnight with 15 days parking before our two week holiday in Spain, and could not fault the organisation, friendliness of the staff and size and condition of our room!?!
I think the people who are complaining are those who expect everything for nothing and probably live in a world which revolves around themselves.
This is a budget hotel providing above it's cost quality, the family room we had was VERY spacious and our 6 year old and 11 year old girls showed no sign of fear in this secure environment.
Feltham itself is fine, friendly helpful people who directed us to the correct bus routes.
Highly recommended, just ignore any "pampered" reviewers remarks.

  • Liked — Rooms,Service,Price
  • Disliked — Whinging customers
  • Stayed August 2007, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check in / front desk
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Pete S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco
1 review
1 of 5 bubbles Reviewed June 2, 2007

My wife and I stayed at St. Giles at the end of a two week vacation in Ireland and Scotland. We wanted a room close to the airport before flying out the next morning. Our room was passable (mattress lumpy and some strange stains on the headboard) but we've had worse. Our mistake havng dinner at the hotel. We had an overpriced drink before being shown to a table. In summary the food was grossly overpriced, slow in coming and inedible. When we complained (nicely) about the service and quality of the food we were basically told by both our server and the blond hostess that seated us "tough, but that's the way it is, live with it". In summary - one of the most rude experiences we have had in 40 years of traveling.

  • Liked — Proximity to Heathrow
  • Disliked — Stervice - rude staff
  • Stayed May 2007, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Check in / front desk
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank SanFranciscoMike
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Feltham hotels

Hotels you might also like...
Also consider these accommodations in or near Feltham
Bloomsbury
St Giles London - A St Giles Hotel
Show Prices
Show Prices
Show Prices
Show Prices
Show Prices
Show Prices

Been to St Giles Heathrow - A St Giles Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about St Giles Heathrow - A St Giles Hotel

Property: St Giles Heathrow - A St Giles Hotel
Address: Hounslow Road, Feltham TW14 9AD, England
Location: United Kingdom > England > Greater London > Feltham
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Wheelchair access
Hotel Style:
Ranked #3 of 3 Hotels in Feltham
Price Range (Based on Average Rates): $
Hotel Class:3 star — St Giles Heathrow - A St Giles Hotel 3*
Number of rooms: 310
Official Description (provided by the hotel):
Contemporary hotel, good sized airy bedrooms, located across from Feltham railway station with easy and quick access to Twickenham, Richmond, Waterloo and Windsor. Shopping facilities within 3 minutes' walking distance as well as 14 screen cinema,large bowling complex and good selection of fast food outlets ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Hotwire, Hotels.com, Expedia, Orbitz, HotelQuickly, getaroom.com, Priceline and TripOnline SA so you can book your St Giles Heathrow - A St Giles Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
St Giles Heathrow Hotel
St Giles Heathrow Feltham

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing