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The West House
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Reviews (239)
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All reviewscountry hotellovely hotelcomfortable loungesmall hotelattending a wedding nearbyquiet locationstayed two nightssmoked salmonst donatslast weekendstayed longerfour poster bedexcellent value for moneythe ground floorwedding venuewould stay againevening meal
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Reviewed May 8, 2012 via mobile

We stayed here for 1 night and had 2 rooms in our party. We had booked 2 double rooms when we arrived we were given 1 double and 1 twin. It seemed as they knew one room was single occupancy they changed the room. There were no other double rooms available but we were given it for single rate. The rooms are small but clean with a power shower.they kept the bar open until we had had enough. Breakfast was very average. All in all average b and b in a beautiful location.

  • Stayed: April 2012
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Thank nikki781
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WHCH, Manager at The West House, responded to this reviewResponded September 18, 2012

I cannot check back to determine the reasons but appologise if you were given a twin bed room instead of a double for your single occupancy request. I trust that the lower rate we did charge you for the room, partially compensated for this. We are continually training our staff and investing in improvements to the hotel. We are also focussed on providing a high level of service to our guests, well above what would be termed average. It would appear we failed to do so in your case for you to feel we were only average. I am sorry and appologise for not meeting your expectations on this occassion.

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Reviewed April 27, 2012

Stayed one night. Room and bathroom was okay, but could do with a little money being spent on it - looking tired.
Food was excellent.
Quiet location, but handy for where I needed to be.
I'd stay again.

  • Stayed: April 2012, traveled on business
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Thank Baztop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WHCH, Owner at The West House, responded to this reviewResponded September 18, 2012

Thank you for your kind comments on our restaurant. We use mainly locally supplied products and cook everything fresh. More and more people are appreciating our offering.
We are making considerable ongoing improvements to our hotel. All our carpets are new, the majority of our bathrooms have been upgraded and we continue to invest. We look forward to welcoming you back.

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Reviewed December 29, 2011

cant believe the negative comments as we stayed recently and found this hotel to be near perfect.The food was great,the staff very helpfull,my wife suffers from a serious back problem but found the bed extremly comfortable, we found the location beautiful and will definatly be returning.

andrew g

  • Stayed: September 2011, traveled as a couple
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1  Thank andrew g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WHCH, Owner at The West House, responded to this reviewResponded September 18, 2012

Thank you so much for your very kind comments. They epitomise exactly the experience we wish our guests to have. We look forward to you visiting us again.

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Reviewed November 28, 2011

My wife and I stayed at the West House Country Hotel during a weekend in November to get away from a busy working few months.

The room we booked was one of their newly re-furbished rooms which we were delighted with. For anybody staying here it is definitely worth requesting one.

It is a family run hotel and therefore avoids all the typical coldness and unfeeling that so many larger hotels seem to have; but what really sets the West House apart from other hotels is the staff. They were so friendly and helpful without being false or overbearing. It was the perfect location to de-stress; the lounge where we read our books and enjoyed a beautiful log fire was a favourite.

During the day we drove along the Heritage coastline and enjoyed the wonderful scenery that the area offers.

We stayed at the hotel for dinner and enjoyed exceptional food that could grace the tables of any top restaurant. The menu was varied and there was plenty to choose in the wine list.
We would recommend this hotel to people who enjoy character and want a home away from home. We will certainly be going back and hopefully when it is a bit warmer, so we can enjoy the outdoors more.

  • Stayed: November 2011, traveled as a couple
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2  Thank David M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WHCH, Owner at The West House, responded to this reviewResponded September 18, 2012

I am really pleased that you enjoyed your weekend break with us. I hope we do see you again

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Reviewed November 26, 2011

When my husband recently booked a romantic weekend break, it was so lovely to go back to the same hotel that we got married in six years ago. Everything about our stay was wonderful. We had a beautiful meal in the evening and the same at breakfast the following morning. The staff were all welcoming and very helpful. It brought back lovely memories of the happiest day of our lives!

  • Stayed: October 2011, traveled as a couple
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2  Thank Julie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WHCH, Owner at The West House, responded to this reviewResponded September 18, 2012

I am delighted that you so enjoyed your return to our hotel for your romantic break. We are always pleased to see couples return after their weddings. Thank you for your comments. I hope we see you again.

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