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“Staff make the holiday” 5 of 5 bubbles
Review of Sirenis Hotel Club Aura

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Sirenis Hotel Club Aura
Certificate of Excellence
Tewkesbury, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Staff make the holiday”
5 of 5 bubbles Reviewed December 30, 2013 via mobile

I know it's a bit late but we stayed here the end of September. The hotel is a family hotel but as a couple we never found this a problem. All the staff from entertainment team to bar and restaurant staff are fantastic. Give the bar staff some little tips and they will look after you all night. The breakfast and evening meals were great and my wife is a fussy eater and she loved it we can comment on the restaurant in the afternoon as we always used the snack bar which is fantastic as you order off a menu so it's nice and fresh. Rooms are basic but have everything you need and always clean and beds maid daily. You also have the slide park which is quiet and chilled. A must visit is the Japanese restaurant you do have to pay 10 euros but we'll worth it but don't eat much before as you get loads.

Stayed December 2013, traveled as a couple
Helpful?
5 Thank Shane M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,301 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (420)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Spanish first
  • Any
English first
London, United Kingdom
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed December 16, 2013

Booked last minute package to Ibiza for our Honeymoon. Big mistake. :)) Lesson for life - read review first. And read very well. I agree, that this hotel is perfect for families, but not for couples without kids. Kids Entertainment team works very hard and kids like it, but we found it very irritating to watch same program evening by evening. Seriously, impossible!!! Rooms smells of damp, not very clean. Would give 3 stars for this. Staff was very friendly, food was very nice - variety of fresh food, sea food etc. Big thanks to restaurant staff! Bar staff also very very friendly. Good location, nice pool, perfect weather in the end of October made our holiday beautiful :) Beach is 5 minutes walk from the hotel, sunbeds for a charge.

Room Tip: Definitely don't chose room in ground floor.
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  • Stayed October 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank pliumpt2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ipswich
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed December 7, 2013 via mobile

Me and my wife stayed here in october 2013 and we were presently surprised. The hotel is clean and all the staff are really nice.
The room are a bit dated but as there is so much to do, it really didnt bother us.

The food was very good for a package holiday in ibiza steaks chicken fish etc and is always hot. The waiters brought drinks to you whilst you were dining and very efficient.
These is no beach at the hotel but there is a nice bay about 5 min walk up the road.

The water park is excellent and went on it everyday. Very quiet due to the fact that you cant drink eat or smoke in the waterpark area.

You get what you pay for here. But overall its a great hotel for families and you WILL get you moneys worth.

Stayed October 2013, traveled as a couple
Helpful?
3 Thank stonej82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed November 23, 2013

Absolutely the best family holiday ever
The location is fantastic, just a five minute walk from a super sandy, quiet beach, far better than we expected along with a brilliant water park, Fabius facilities and food and drink that make you never want to leave

  • Stayed November 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
6 Thank She22y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cardiff, United Kingdom
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 bubbles Reviewed November 21, 2013

Don't expect the Ritz and you'll not go far wrong. What you will find is a well run, friendly hotel with decent food and all inclusive drinks, I've had better but certainly had far worse. The pools are very good, especially the Waterpark and the kids will love the entertainment and kids club reps. The rooms are spacious and well kept.

Room Tip: Although other travellers have suggested quitter rooms in The White Block, which we asked for and we...
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  • Stayed October 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Simon E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashford, United Kingdom
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed November 15, 2013

My husband and i took our 15 yr old son here in october .we all had a great time ,having never been to ibiza before we wern't to sure what to expect but we needn't have worried as it was great .
The hotel staff were very friendly as were the thompson team nothing was to much trouble .our room was right next to the stage area which for some would be noisy but we were ok with it as evening entertaiment was finished by 11 and most nights we watched it.the only downside to the room was the bed my son had he's only average sized but itwas a bit small for him it was a sofa aswell and not very wide .there are no hot drink making facilities in all inclusive rooms but we take our own anyway so not a problem .all in all we really enjoyed our stay and will return again sometime in the future

Room Tip: There are rooms near to all the amenaties and right next to the stage which are quite noisy ,althoug...
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  • Stayed October 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank mel190759
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oxford, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed November 8, 2013

We stayed here for 10 nights arriving on the 25th September. After some problems at the airport getting our hire car (Gold Car) we ended up arriving at around midnight for check-in. There was an elderly gentleman on reception who wasn't very helpful. I asked him if the room that he had allocated us was o.k and found it slightly worrying that his immediate response was "if there is a problem you will have to change rooms tomorrow". I was upset when we got to our room (travelling with my husband and our 2 year old) as the room stank of cigarette smoke throughout, the toilet didn't flush, the tv was overheating at the back and started sparking slightly and the blinds next to my daughters bed didn't work. Not a great start to say the least. The female receptionist we spoke to the next day was as a bit more helpful but we were unable to swop rooms until 3pm that day. I felt this whole experience was stressful and not what you want on your holiday. Furthermore the hotel is listed as non-smoking! Anyway we did finally move rooms and we did manage to enjoy our stay. The entertainment team were fantastic as was the food and the water park. I would go again if I was confident about getting a better room!

  • Stayed September 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Katherine K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sirenis Hotel Club Aura

Property: Sirenis Hotel Club Aura
Address: Calle des Calo, s/n | Port des Torrent, 07829, Sant Josep de Sa Talaia, Ibiza, Spain
Location: Spain > Balearic Islands > Ibiza > Sant Josep de Sa Talaia
Amenities:
Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 12 Hotels in Sant Josep de Sa Talaia
Price Range (Based on Average Rates): $
Hotel Class:4 star — Sirenis Hotel Club Aura 4*
Number of rooms: 204
Official Description (provided by the hotel):
The Sirenis Hotel Club Aura is in a superb location on the seafront, just 150 metres from the Port des Torrent beach. The hotel is within easy reach of nearby San Jose and 20 km from Ibiza town. It opened its doors in the summer of 1999. The complex has been designed in the style of a small village, with groups of low-rise buildings situated amongst extensive gardens. As a result, there's a warm, Mediterranean feel to the hotel. The quality of services and facilities has been awarded year after year with the Environmental Management System Certification UNE - EN ISO 14001:2004 The hotel is oriented for British guests and is the ideal spot to enjoy an unforgettable family holiday, with the convenience of the All Inclusive board. If you are looking for somewhere to escape the stress and bustle of your daily life, and want to relax but also have fun, you will find all you need here - a large pool on three levels, separate children's pool, sun terrace, sauna, whirlpool, an indoor heated pool and a 4.500 M2 water park. The buffet restaurant offers a varied cuisine, where you will find the best local and international dishes, with many prepared on the spot. If you want to try something different, the Teppanyakiclub thematic restaurant offers a delicious Asian experience. The Sirenis Hotel Club Aura is available in the UK through Thomson as a Thomson Family hotel. ... more   less 
Also Known As:
Sirenis Hotel Aura
Sirenis Hotel Club Aura Ibiza, Spain

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