we stayed here from 30/09/12 having booked in dec 2011 and emailed the hotel re disabled rooms and was told no problem??? on the night of arrival we was told we was not booked in to a disabled room ??? we slept in r clothes untill the morning, on returning to the reception we was told as the hotel was not full we could have a adapted room, when we got in to the room we was greeted with a bath with grab rails as my husband as m/s and can not get in and out of a bath, the manager was called and the only solution was to put a bath seat and a extra grab rail?? not ideal as we needed a walk in shower ??? we had to make the best of wot we had very sressfull for my husband and my self, as for the food we found it to be cold on most ocasions, we had great problems on getting about out side the hotel due to no drop kerbs for my husbands power chair,wot drop kerbs were their were to steep??? the area was very quite due to being out of season,all in all not recomened for people with disabiltys.
- Official Description (provided by the hotel):
- The Sirenis Hotel Club Aura is in a superb location on the seafront, just 150 metres from the Port des Torrent beach. The hotel is within easy reach of nearby San Jose and 20 km from Ibiza town. It opened its doors in the summer of 1999. The complex has been designed in the style of a small village, with groups of low-rise buildings situated amongst extensive gardens. As a result, there's a warm, Mediterranean feel to the hotel. The quality of services and facilities has been awarded year after year with the Environmental Management System Certification UNE - EN ISO 14001:2004 The hotel is oriented for British guests and is the ideal spot to enjoy an unforgettable family holiday, with the convenience of the All Inclusive board. If you are looking for somewhere to escape the stress and bustle of your daily life, and want to relax but also have fun, you will find all you need here - a large pool on three levels, separate children's pool, sun terrace, sauna, whirlpool, an indoor heated pool and a 4.500 M2 water park. The buffet restaurant offers a varied cuisine, where you will find the best local and international dishes, with many prepared on the spot. If you want to try something different, the Teppanyakiclub thematic restaurant offers a delicious Asian experience. The Sirenis Hotel Club Aura is available in the UK through Thomson as a Thomson Family hotel. ... more less
- Also Known As:
- Sirenis Hotel Aura
- TUI Family Life Sirenis Aura Ibiza, Spain