This is as fair as i can be i tried to have an open mind while writing this and not focus too much on the bad points so hope you find this informative
Hotel is nice and clean staff are pleasant and helpful. Rooms cleaned everyday maids were excellent. Overall accommodation was good. Pools were excellent and Dan was great with activities. Clearly a French holidaymakers hotel but they do try to cater for English speaking guests at the poolside games and some of the entertainment in the evening.
Thomas cook rep Harry was a waste of time Dan was better!!
Water park was good the rides were busy at times but kids loved it. Tornado was fun even for adults and with it being attached to hotel was excellent.
Security patrol was visible at times.
Restaurant well if your a fussy eater like me you will be disappointed however the choice of food was plenty and lots but when it came to chicken that was not often on the menu and when it was everyone wanted it but not enough ready to go around so cues would form. Sometimes took a bit off time to replenish the trays. I ate lots of salad as pork isn't my choice of meat. Now when it came to desert I must say it was excellent the puddings were brilliant and made up for my disappointment in the main food :)
Bar food waste of time was disgusting only thing worth trying was the toasties and chips. Chips were slightly better than the restaurants. Bar staff some times were unresponsive and would serve who ever pushed in and was the loudest leaving the others frustrated and the kids waiting.
Location was good with a good beach about 10 mins walk that was busy but you could always find a space. Sunbeds at the beach you had to hire 7 or 8 euros cant mind exactly parasol was extra. Pedalos and other sports scuba etc were available at the beach for a charge. Other beaches near by boat trip.
Just outside of Hotel is the sea and some rocky areas with beach but have to access by walking outside and around perimeter was great for pics of sunset and snorkeling but care to be taken with the rocks.
My brother in law fed the fish bread while snorkeling and said it was amazing so when I went to the beach next day I took some bread and wow wasn't I surprised so if you snorkel take some bread from the bar or restaurant and you will be amazed.
Bus was hourly and cheap 1.6 euros one way to San Antonio. San Antonio is where the parties are if that's Your thing, has a good beach, some eating places and shops. On way home go to the harbour side grab the water taxi back to the beach down from the hotel for about 3.5 euros one way worth a ride.
Local town about 15mins walk to left side of hotel was good for shops food and souvenirs better than San Antonio.
Bad points -
Charges for Kettle, Safe in room and WIFI. (If you have a Wifi device go out the hotel left and down to the community shop free wifi there when open)
Entertainment not great and mainly French music is too loud they need to set up the speakers so they don't overdrive them!!
Poolside sunbeds all have towels on them from early on and when you get one you will see that most don't appear till after 2-3 in the afternoon.
Bar cues to get drinks too long.
Wrist bands and Cards in an all inclusive hotel only one needed if you ask me.
Thomas Cook rep Harry think he's there for the night life in the other parts of the island!
Poolside has a gate to the beach/sea but locked so you need to go out the hotel and walk around perimeter to access sea.
Street sellers are at the beach as well as the towns and you will see them every 100 meters on both sides of the road.
Overall the weather and hotel was good don't think you would be disappointed.
- Official Description (provided by the hotel):
- The Sirenis Hotel Club Aura is in a superb location on the seafront, just 150 metres from the Port des Torrent beach. The hotel is within easy reach of nearby San Jose and 20 km from Ibiza town. It opened its doors in the summer of 1999. The complex has been designed in the style of a small village, with groups of low-rise buildings situated amongst extensive gardens. As a result, there's a warm, Mediterranean feel to the hotel. The quality of services and facilities has been awarded year after year with the Environmental Management System Certification UNE - EN ISO 14001:2004 The hotel is oriented for British guests and is the ideal spot to enjoy an unforgettable family holiday, with the convenience of the All Inclusive board. If you are looking for somewhere to escape the stress and bustle of your daily life, and want to relax but also have fun, you will find all you need here - a large pool on three levels, separate children's pool, sun terrace, sauna, whirlpool, an indoor heated pool and a 4.500 M2 water park. The buffet restaurant offers a varied cuisine, where you will find the best local and international dishes, with many prepared on the spot. If you want to try something different, the Teppanyakiclub thematic restaurant offers a delicious Asian experience. The Sirenis Hotel Club Aura is available in the UK through Thomson as a Thomson Family hotel. ... more less
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- Also Known As:
- Sirenis Hotel Aura
- TUI Family Life Sirenis Aura Ibiza, Spain