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Boutique Hotel Los Jardines de Palerm Ibiza
Reviewed June 17, 2007

We've just got back from Ibiza and stayed for four days at the Jardin de Palerme,only because every other hotel on the island was full, we spent our second day, driving around the island desperately trying to find somewhere(anywhere) with a vacancy- it was absolutely dreadful, I have rarely come across a place,especially in this price range, where the owners just don't seem to care about the guests at all, they are treated as a necessary evil to put up with.

Where do I start?We arrived at about 9:00 pm and had to drag our suitcases down seven sets of steep, dark steps,no help was offered and were shown to our "mini suite"which looked like a garage conversion,all the bed linen was the cheapest possible, the pillows were like cheap seat cushions.You can't even use the bedside lamps separately, so you can't read,without waking your partner, if you happen to wake up during the night because the bed is so damn uncomfortable

The whole hotel is a triumph of style over substance.It is very photogenic,I'm going to put some pictures up and I garauntee,people are going to say "what are you making such a fuss about?"it looks very pretty,but absolutely no thought has gone into thinking about how guests use a hotel - all the loungers are covered in white,wipe down plastic,who wants to sit in the sun on plastic?There is no indoor space that you can comfortably sit if it's raining(which it did)unless you are lying on the bed in your room.We did have a plastic lounger outside our room but it always seemed to be covered in fine black ash from the incredibly smelly bonfires burning nearby.

There is absolutely no service at all, you can't get breakfast served in your room, even a cup of coffee,it's served in the garden, pretty enough,but the meanest breakfast ever,a small bowl of cheap muesli,a small bowl of cornflakes and a small bowl of fruit-between two and a pot of yoghurt, then bread if you want it,anything else is simply not offered and anything as exotic as an egg, will cost you more- Did I mention we were being charged €270 a night for this?This will be the last you see of the staff for the day,there is no option to have lunch, let alone dinner and no service around the pool at all,there is an honesty bar where you can help yourself, which is locked at 11:00 pm.You are definitely encouraged to go elsewhere for as much time as possible,although you might decide staying around the pool is rather unpleasant anyway.

In the last two years, St. Josep has expanded from the sleepy little village it was, there are two big,new developments going up in town which creates a lot of construction noise and the road has been expanded, so you are effectively on the motorway,with the noise of cars and the large tourist coaches lumbering by all day.

The attitude of the owners is just so depressing,they just do not seem to care at all - they are completely apathetic and disinterested and to be honest I've had better service and amenities at backpacking hostels that I've stayed at.There is just no excuse for such shoddy lack of service-everybody working in the hotel seemed surly and unhappy,just gettting soap and toilet paper replaced was a battle.

The prices for what you get here are absolutely scandalous- €270 a night is just outrageous,especially when compared to hotels on the rest of the island - skip this shoddy rip off and head striaght for Can Atzaro(the best hotel on the island imho),Es Cucons,Can Lluc,Las Terrasses or if you want to stay in the area, Las Brisas (my other favourite hotel) and see some of the creativity,passion and welcome that Ibicencan hotels are capable of.Book early! as early as you can,the demand for hotel rooms is really high,especially in the summer wedding season,I started trying to book three months before we wanted to come and everywhere we wanted to stay was full, frankly I was surprised(and suspicious)that this hotel had any space-not anymore!It might survive a little longer, simply on the overflow from more popular hotels, but it can't survive long at these prices.It smacks of people who have gone into the boutique hotel business and then found out that it is harder work than they thought and that they actually have to deal with customers,they should either halve the prices(honestly, still too expensive) or start providing some service.

When we left,after dragging our suitcases back up seven flights of stairs ,no help offered and paying the enormous bill,the owner said off -handedly,"Oh well!, see you around,I suppose",if she'd bothered to ask how our stay went,I would have told her,but I doubt she would have cared.

  • Stayed: June 2007, traveled as a couple
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20  Thank hitchcockblonde
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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25 - 31 of 69 reviews

Reviewed May 18, 2007

Do not stay here. Style over substance sums it up. To put it in context they charge you extra if you have an egg for breakfast - not that they tell you that until you get the bill.

The owners don't seem to understand that in the service industry you are required to serve people. Don't expect a smile from them.

  • Stayed: September 2006, traveled solo
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11  Thank Olmeister
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
110
Reviewed September 27, 2005

We stayed at the Jardines de Palerm in Summer 2005. The hotel is set in a picturesque Spanish setting, the contemporary style and general ambience on the surface appeared to be idyllic. However, cracks started to appear after the first 24 hours and the service didn’t live up to the initial impression of the hotel. Disappointingly, the hotel markets itself as “exclusive” and “with a sole”, however, the staff seemed unable to cope with simple requests and I would term the place as sole less. Having stayed in many hotels in Ibiza this is one I certainly wouldn’t return to and if you are thinking of enjoying the facilities, think again, the hotel prefers guests to quietly slip off on long day trips rather than enjoy what could be a very charming hotel.

  • Stayed: August 2005
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10  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
London
39
Reviewed January 5, 2005

Having stayed in numerous hotels and villas on Ibiza over the years this was an absolutely divine combination of the two. Only about 6 or 7 bedrooms, all seperate like mini villas, two gorgeous pools so you usually find yourself with time to yourself.

Set in beautiful gardens around an old country house, it's the perfect base for either a relaxed week charging yourself up, or as an oasis of serenity between forays to Space, DC-10 and whatever else takes your fancy.

Run by a pleasant, helpful and unobtrusive young couple.

We've since met a few other people who stayed there, all of whom adored it and will be going back.

6  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
29
Reviewed September 22, 2003

Set in beautiful gardens, this lovely country hotel consists of several smaller buildings surrounding a lovely pool and sun terrace. We stayed in suite 2, which is a very good size, nice bathroom and with a very comfortable bed. Breakfast was huge and was served in the gardens.
Location is great, being a very short walk from Sant Josep, which has a few good restaurants and some nice bars. The couple who run the hotel are extremely friendly, very helpful, and generally great hosts.

5  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 weeks ago via mobile
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Stayed: September 2017, traveled as a couple
Thank Wendy v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 24, 2017 via mobile
Google Translation

Stayed: July 2017, traveled as a couple
Thank Delph72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Boutique Hotel Los Jardines de Palerm Ibiza

Address: Calle Pujol Den Cardona 34, 07830, Sant Josep de Sa Talaia, Ibiza, Spain
Phone Number:
Location: Spain > Balearic Islands > Ibiza > Sant Josep de Sa Talaia
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool
Hotel Style:
#3 Romantic Hotel in Sant Josep de Sa Talaia
Price Range: $212 - $293 (Based on Average Rates for a Standard Room)
Number of rooms: 9
Official Description (provided by the hotel):
Small Boutique Hotel Ibiza, Romantic & exclusive getaway in the hart of Ibiza. Quiet mediteranean refuge, a 2 minute walk from the church of San Jose. Situated in a XVII-century Ibiza Finca. With dreamscape views to the mediteranean Blue and the Ibiza landscape. Enjoy a lazy breakfast in luxurios gardens. Be surprised and discover seductive experiences. 2 Infinity Pools with many terraces to relax. For your welbeing enjoy a massage Or treat your soul with a yoga class. Near to the nicest beaches of the southwest of the island, But not far form the pulsing nightlife of Ibiza. A remarkable experience in authentic Ibiza ... more   less 
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Also Known As:
Los Jardines De Palerm Hotel Sant Josep
Boutique Hotel Los Jardines De Palerm Ibiza Spain

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