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“A lovely restful holiday...” 4 of 5 bubbles
Review of PortBlue San Luis

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PortBlue San Luis
Ranked #1 of 2 Hotels in S'Algar
Certificate of Excellence
n yorks
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“A lovely restful holiday...”
4 of 5 bubbles Reviewed August 1, 2013

I do agree that the amount of holiday makers in a this hotel did have an impact on the enjoyment of our holiday, not getting sunbeds, I watched people reserving as early as 7am, However the management and Luke the rep from first choice who is fab had taken complaints of this seriously and had were removing towels from beds if they had been reserved for more than a couple of hours.Also, there are lots of chairs and we used the grass at the sports area. The pool area is clean and decked, there is no children's pool.The queues at the bars and restaurant and not being able to see the evening entertainment was irritating because of the volume of people crammed in.. however, the sports bar was great for a quiet drink, and good conversation. The food was plentiful and i am a vegetarian and there was always variety, the pizza restaurant for lunch was lovely and the toasted sandwiches in the sports bar were great too. I have been to all inclusive when other snacks than crisps and ice-cream were available but to be honest we never once went hungry.The hotel and the resort are very clean and I agree with previous comments that the sea view is amazing to wake up to. always tidy and clean and great air conditioning. The facilities and activities in the sports area were fantastic from large chess to tennis and mountain biking, the staff were really friendly, very hard working and helpful and worked very hard to make our holiday great. Within days the bar had relaxed the rule for 2 drinks per person(which was silly when there is more than 2 in a group in meant the whole party going to the bar) so this is better, I do understand it is trying to stop all inclusive being abused. The seafront is great with the paved area but there are charges for parasols and sunbeds, the sea can get rough so it is worth looking out for the coloured flags The beach is a bit of a walk when it is hot across scrub land and rocks so not suitable at all for push chairs or anyone with mobility problems, However it is lovely and unspoilt and I think is used by the locals more than tourists so worth a visit.There is no atm machine and a few shops and restaurants Dinky's bar and the Asia restaurant. The train is fun and takes you around the small resort. It is very quiet and remote buses do go to Mahon the last one is 6.30 then you need to rely on taxi's so I think car hire is probably a good option if you want to get around or perfect for totally relaxing. We had a great holiday and would go back. thank you to San Luis for giving us some happy memories.

Room Tip: Sea view ,higher floor
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  • Stayed July 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank cord48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SAlgarHotels, Director Comercial at PortBlue San Luis, responded to this review, August 2, 2013
Dear Cord48,
thank you very much for your accurate review, we are very happy that your stay in Hotel San Luis was enjoyable and that you had a nice holiday!
We look very much forward to receiving you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,365 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (550)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Spanish first
  • Any
English first
Halstead, null, United Kingdom
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 bubbles Reviewed August 1, 2013

This could have been a great holiday,it was still ok,but boy do they pack em in at this hotel! The actual resort is very very clean and quite,it's only 30 mins from airport,on arrival the staff are really friendly and helpfully,the actual hotel is really clean,and well equipped,not a bad location either,once we were in our room it was again first class in respect of cleanliness and decor,but just hope you have old folk in the adjoining rooms,as you can hear all the action next door! Food and dining.......this is where it starts to go wrong,ok,we are here in peak times,but I have never been in a food hall like it,it was a free for all! The staff do there best,but if you don't get down there early expect to wait for a long time,it's a bit like school diners. Once you do sit down,the food is ok,a fairly good choice,but not of the standard of say a 4 star hotel.and boy it's busy and noisy too.now the pool area,the pool looks very big in the photos but its really small,and if you don't get down there at 8-am you will not get a sun bed and its heaving and full by 10am....again,not the standard of a 4 star hotel really.i think it's a combination of far too many people and not enough area for them to sun bath,and the size of the pool just could not cope! The sports facility's are good,the grounds of the hotel good,it's just the things I have mentioned are the minus points.overall the hotel is really clean,the staff very good,and helpfully,hopefully they can sort out there pool and dining system,then I recon this could be a great place.

  • Stayed July 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank David M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SAlgarHotels, Director Comercial at PortBlue San Luis, responded to this review, August 2, 2013
Dear David M,
thank you very much for taking your time in writing this review. It helps us very much to receive feedback from our guests!
We are very sorry there where some points that didn't meet your expectations, and we hope to have the chance to accommodate you again, so next time you will enhance your perception about that particular points: we are planning a room refurbishment that will help when having noisy neighbours. Also next season clients from the Apartments nearby will not be allowed into the Hotel, so the dining area will be less busy than this year.
We look forward to seeing you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed July 30, 2013

Returned from this lovely place a few days ago. We loved every minute. The hotel is very clean and all staff are pleasant. The food was very good with plenty of choice for all. The resort is enjoyably quiet and access to other areas of the island is easy so you get the best of both worlds. Slightly disappointed that on some occasions we couldn't find a sun lounger due to others getting up at "stupid o'clock" to reserve them (previous reviews said this didn't happen), however this certainly didn't spoil my holiday. Thanks Hotel San Luis, I had a great time!!

  • Stayed July 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank Amy F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SAlgarHotels, Director Comercial at PortBlue San Luis, responded to this review, August 2, 2013
Dear Amy F,
thank you very much for forwarding us your perception of your stay in Hotel San Luis. We are very happy you enjoyed a great time, and look forward to seeing you again soon.
Regarding the sunbeds beeing occupied early in the morning without beeing really used during the day, we want to let you know that after receiving some comments in the same direction, we have starded removing those towels we realize have been left only to reserve the sunbed.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dundee
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed July 29, 2013

Just back from a week at this excellent hotel. Special thanks to Vanesa for booking our table at the Asia restaurant for our Ruby Wedding Anniversary. We had a wonderful meal, beautiful surroundings and attentive service. The champagne was such a fantastic and unexpected surprise! The entire staff throughout the hotel, (apart from one person) were absolutely marvellous and we can't praise them enough. Unfortunately, the only person to let the entire hotel down was the barman in the blue shirt at the pool bar. He was quite rude and aggressive to some people, especially if they asked for anything other than water between 10am and 11am. The pool bar was open so it was only natural that people thought they could get a drink at this time. Rules are rules I know but there is a polite way to speak to people. He just didn't know how! Also, don't dare ask him for more than two drinks at a time! The other staff who worked with him were fantastic.
A quiet resort not many shops etc but very relaxing. Be sure to take the little train to the Lido and visit the Dinky Bar. Lovely. Yes we'll consider going back.

Room Tip: Sea view worthwhile....lovely room
See more room tips
  • Stayed July 2013, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Taraboo20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SAlgarHotels, Director Comercial at PortBlue San Luis, responded to this review, August 2, 2013
Dear Taraboo20,
we are delighted to hear you had an enjoyable stay in Hotel San Luis, but are very concerned about this one person of our staff that you noted not having a spotless behaviour. Our staff usually is pointed out as very polite and helpful: be assured by now the Hotel Manager has been informed about your comment and surely will grant our usual service level at the pool bar!
Thank you very much indeed in sharing your comments with us, because it helps us in our aim to keep improving our service every day!
We look forward to seeing you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Guildford, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed July 29, 2013

Having just returned from San Luis i have to say i cant quite understand what everyone is moaning about....i went with my sister for a relaxing week in the sun and that is exactly what we got! Food was plentiful, and always very nice,rooms were spot on, pools were amazing, clean and very inviting! Was getting a little busier with families arriving as we left, but with the school holiday under way we knew this would be the case. Met lots of lovely people and enjoyed every minute, only thing would say is the pool bar doesn't open till 11, you can get water but they wont serve you anything else till 11 on the dot!! I would recommend this hotel to anyone and i am usually very fussy!!!

  • Stayed July 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Vixter30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SAlgarHotels, Director Comercial at PortBlue San Luis, responded to this review, August 2, 2013
Dear Vixter30,
we are delighted to hear you enjoyed your holiday in Hotel San Luis. We want to thank you for writing such a nice review! Rest assured we will forward your suggestion about the pool bar serving drinks between 10.00 and 11.00 to the responsible person!
We hope to have the chance in the future to welcome you again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
west yorks
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed July 27, 2013

Just back from holiday a few weeks ago, we took two teenage boys with us, we honestly had a great time. the boys were never bored it was very safe & friendly. The staff were brilliant, very hard working & polite,especially the house keeping team, they really did work hard, the hotel was spotless!! The food was delicious, plenty of it & the choice was excellent.
Alot of older people there but quite a few families too, very relaxing & we would definitley return, thank you for a great holiday....

  • Stayed June 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
5 Thank marcoWestYorks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SAlgarHotels, Director Comercial at PortBlue San Luis, responded to this review, July 28, 2013
Dear guest,
we are delighted to hear you enjoyed a happy holiday in Hotel San Luis. We are looking forward to seeing you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Belfast
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed July 24, 2013

Just back from this hotel and found it well organised, clean with staff being polite and courteous at all times. Rooms are a good size and well equipped however balcony was so small that there was no room for a table. Fridge and safe are available for a fee which is unusual for a four star hotel.

Dining area busy at times, food selection was limited and what was provided was just ok. The resort is remote and very quiet so not for everybody.

Overall had a good holiday but would sadly not return.

  • Stayed July 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank Orangeoldies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SAlgarHotels, Director Comercial at PortBlue San Luis, responded to this review, July 27, 2013
Dear guest,
thank you very much in taking your time in writing this review: getting feedback from our customers is the best way for us to evaluate the service provided.
We are sorry that not every aspect of your stay did meet your expectations, and hope to get the chance in the future to enhance your perception of Hotel San Luis.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about PortBlue San Luis

Property: PortBlue San Luis
Address: Avenida Decima, 07713 S'Algar, Minorca, Spain
Location: Spain > Balearic Islands > Minorca > S'Algar
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in S'Algar
Price Range (Based on Average Rates): $
Hotel Class:4 star — PortBlue San Luis 4*
Number of rooms: 234
Official Description (provided by the hotel):
This hotel of modern construction is only 400 m from the sea at S'Algar, and close to the nicest coves of the island. It has 228 bedrooms: 6 junior suites, 5 adapted rooms, and 12 connecting rooms. All of them have air conditioning, terrace/balcony, full bathroom with hair dryer and cosmetic mirror, T.V., telephone, safe, and on request a mini bar.The ground floor has a variety of rooms, T.V. & video room, conference room, Internet-Corner, bar and a buffet restaurant. There are two outdoor swimming pools -one of them heated -, and a large solarium, La Pasta Restaurant and pool bar.The hotel offers day and night entertainment, for adults and children. Access to the Hotel S’Algar’s Spa that offers jacuzzi, sauna, steam bath and a massage and relax area. The hotel has a sports area close to the hotel including paddle, tennis, football 7, miniclub, gym… Our sports monitors also organize diary activities like hiking, excursions in mountain bike, archery & riffle shooting, Yoga, Aerobic, snorkelling, etc. ... more   less 
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Also Known As:
San Luis Hotel
San Luis s Algar
PortBlue San Luis Spain/Minorca

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