We are just at the end of our stay here and have enjoyed it very much. The hotel is nice, though it I were being really picky I would say the corridors to the rooms were dark. Aircon, which sometimes can be noisy was very quiet. The staff were generally welcoming and pleasant and everyone you pass will say hello. The food is definitely the best I have experienced in an all inclusive package and there is something for everyone, also the opening times for breakfast etc were longer than I have seen in other hotels.
There are however a few niggles with the hotel - although we went at the start of sept when things were tailing off, you had to be down by 9.30 to get a sunlounger, no great shakes but an irritant. Also, although it advertises wifi, this is a very limited service though this can be upgraded for 5 euros per day.
We also found that there were a lot waiting involved due to the process used for drinks, even when all inclusive you had to wait for drinks to be registered and signed for which meant that staff just could not keep up with demand, particularly at the bar beside the lower pool where I member of staff over lunchtime was trying to do drinks, make bar snacks and keep the place tidy.
Well into our stay we were invited to a managers cocktail party, which we walked out in disgust from after 20 minutes, it sounded good but involved rose cava or orange juice ( both of which were included in AI anyway ) and some onion rings or chicken nuggets. The 2 managers that seemed to be there spent all 20 minutes talking to 1 couple they seemed to know while everyone else sat about....we went off to another bar, had some white cava (not being able to get this at the 'cocktail party') and had a moan with some other guests who had done the same! That was however my only real grump on the whole stay!
- Official Description (provided by the hotel):
- The Hesperia Lanzarote is located on the easternmost island of the Canary archipelago – offering guests a tropical respite from the stresses of everyday life. ... more less
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- Also Known As:
- Hesperia Lanzarote Puerto Calero
- Hotel Hesperia Lanzarote
- Hesperia Hotel Lanzarote