We cannot complain about the villa itself as its lovely. But since booking weve had some issues... We paid our deposit and then paid on full two months before arriving. We had agreed that we could extend our stay until 17:00pm on the monday which suited us as our flight wasnt until 20:00pm. 50 days before arriving we received a message asking for €1000 Deposit damage amd €150 cleaning fee which was a breach of contract as was not stated previously. As there was no time.for us to.book.elsewhere we were forced to pay this. We asked if we could pay this through holiday lettings and was told it had to be cash. Which we found pretty dangerous as we couldnt prove money was given to.owner. We eventually bank transfered the money to owners account. Everything was fine and we arrived on the friday . On the sunday we received 14 houra notice to.say we couldnt stay untill 17:00pm the next day as she had taken a booking and family were coming at 18:00pm . So we had to be out by 13:00pm which is left us very little time to get villa into the shape we wanted as we were going out for dinner and drinks. We tried to.come to.come to a compromise but with no luck. So.on the monday the cleaner turned up 12:30 , 30 minutes early so we explained we still had few dishea to do and put things in bin which would have take 20 minutes. So we thought we already paid a cleaning fee that should be enough for her to.do a 20 minute task and the rest of her tasks as she was going to be there for 6 hours. But since weve came home we have b asked about our damage deposit being returned or partly returned with no joy just because we left a few dishes and empty bottles. We were accused of sleeping an extra 4 people and asked for proof of where they were staying , when the truth was the 4 people were booked in another hotel.and visited us most of the time. At no time did we damage anything. We tried to speak with owner to come to an agreement whom tried to blackmail us into writing a great review before agreeing to come deposit refund. We then had no replies for days when asking to resolve this issue .As we felt we damaged nothing , we paid for a cleaner, we did leave bottles and small amount of rubbish but surely that doesnt warrant keeping €1000 . We are bitterly dissapointed that we had our money robbed from us and that and that we couldnt come.to an agreement as adts instead of refusing to reply.we just wonder if this was the owners plan from.the start to get more money from us. We all.had a good time at villa and.villa was nice but i would not recommend to stay here as the slightest mistake will cost you and your family/ friends €1000.
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