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“Disco in paradise? No thank you!”

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Artiem Audax Adults Only
Ranked #1 of 9 Hotels in Cala Galdana
Certificate of Excellence
Basingstoke, United Kingdom
Level 2 Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Disco in paradise? No thank you!”
Reviewed July 4, 2014

This is our second time at Audax and to begin with all looked well. Last year we couldn't fault anything (except maybe the food, quality outstanding but very repetitive) we didn't even have problems with sun beds and that was before the area was extended.
My disappointment came with the amount of younger people staying here. Okay I admit, it was a bit like a Saga hotel with a high percentage of clients being over 50, but so are we and we liked that! Long trousers were not being worn to dinner when there are notifications clear enough to see, please gents, when the ladies have made an effort to dress for dinner could you not do the same just for an hour? My last point, and I hope management read this and tell me I'm wrong, I can see this hotel going the wrong way with the introduction of a lunchtime disco by the pool, put together with all the extra youngsters, not just couples, I don't see how this fits in with the Audax previous image. Are you trying to attract a different clientele, will there be evening disco's replacing the outstanding James Kirby? Please tell me I'm wrong because we'd like to come back, but not to what we have seen this year. I'm afraid I can't give you 5 stars because it's just not as good as it was last year.

  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MandyMilward
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HOTELAUDAX, Manager at Artiem Audax Adults Only, responded to this review, July 22, 2014
Dear Guest,

Thank you for staying with us again and taking the time to share your kind feedback with everyone.

I appreciate your suggestions about the "Disco by the pool", as you know our aim is to make our guests happy and I am so sorry if you did not feel comfortable with the music, all your comments and remarks are an extremely important element for us to be able to improve our service continuously, with the final aim of being your preferred hotel.

I hope to welcome you back in the future and exceed your expectations.

Best Regards,

Víctor Mayans
Manager
vma@artiemhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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English first
Brisbane, Australia
Level 4 Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed July 3, 2014

Our first visit to Menorca and we could not have had a better holiday. The Audax is clean, comfortable and has the most helpful and friendly staff imaginable. Everything that other reviewers said was helpful - but we should have been warned about the long trousers for dinner ! No hesitation in recommending to anyone who wants a quiet and comfortable holiday at a great hotel.

Room Tip: floor 5 or higher
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  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank neal m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HOTELAUDAX, Manager at Artiem Audax Adults Only, responded to this review, July 22, 2014
Dear Guest,

Wow! What a good review!! Thank you for taking the time and effort to complete it. I was happy to note that we met all your expectations. I will ensure your kind words are shared amongst the team.

Looking forward to welcome you back.

Víctor Mayans
Manager
vma@artiemhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nottingham, United Kingdom
Level 3 Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed July 3, 2014 via mobile

Stayed in a room with jaccuzi tub, had plenty of storage etc though tub in room was not best re steps etc. welcome bottle of fizz, fruit and choccy pudding was lovely touch. Fab shower, robes, slippers and more storage etc. in short the room was great as was the maid service. All staff extremely friendly and accomodating any request. We ate in gladana restaurant and the food was outstanding at every meal time. Unbelievable choices and fresh cooked options.. Only way this could be better is if all inclusive was a option. Pepe and the team are fantastic ... Faultless infact
Perfectly situated hotel for beach, walks ( some harder than others) or chilling by the pool. Only down side is the hotel really should enforce the no reserving sunbeds with towels rule. Some people laid towels out in early morning and yet did not use them untill late afternoon. However the added decking means there is more space than when we stayed three years ago. Sundeck above the outdoor bar is now in need of some TLC as it look shabby compated to everywhere else which is very modern, functional and clean.
All in all this was one of THE best hotels ive had the pleasure in staying in and I would highly recommend it without a doubt
Cant wait to go back

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank annette t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HOTELAUDAX, Manager at Artiem Audax Adults Only, responded to this review, July 22, 2014
Dear Guest,

Thank you for staying with us again and taking the time to share your kind feedback with everyone.

All your comments and remarks are an extremely important element for us to be able to improve our service continuously, with the final aim of being your preferred hotel.

I hope to welcome you back in the future.

Best Regards,

Víctor Mayans
Manager
vma@artiemhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leicester, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 2, 2014

Spent two weeks at this fab hotel in June. Couldn't fault anything! We had a room on the 6th floor overlooking the pool and were delighted. Room was clean and modern, the bathroom was excellent, there was a safe which was free of charge, a mini bar, and also, tea and coffee making facilities which we were not expecting! We asked for extra coat hangers when we were unpacking, and they were installed for us before the cases were empty! The spa was amazing, pity we couldn't run to more treatments, but what we had was excellent. Plenty of choice at mealtimes. We loved the Oliva restaurant and all the staff were friendly and attentive. Sergio gets a particular mention! The whole place was spotlessly clean, entertainment most nights (James Kirby is great) and we were even given free towels for the hotel sunbeds. The friendly staff just couldn't do enough to make our stay the best it could be, so we will definitely be going back as soon as we can!

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Cozandmark14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HOTELAUDAX, Manager at Artiem Audax Adults Only, responded to this review, July 22, 2014
Dear Guest,

Wow! What a good review!! Thank you for taking the time and effort to complete it. I was happy to note that we met all your expectations. I will ensure your kind words are shared amongst the team.

Looking forward to welcome you back.

Víctor Mayans
Manager
vma@artiemhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Basingstoke, United Kingdom
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 1, 2014

We stayed here for 11 nights in June.
We paid extra for a room upgrade. The room was small but our view was AMAZING. We were at the front of the hotel with views over the bay and river. The downside to this location is you are directly above the bar. The entertainment was on every night which we could hear as if we were in the bar (if we closed the door we couldn’t hear it). The noise didn’t bother us because it was guaranteed to finish by 11.30/11.45. In fact we quite liked listening from the comfort of our balcony with a cold drink.
The TV has 3 English channels; ITV, BBC 1, BBC 4 (no BBC news or Sky News)
We didn’t have problems with sun loungers but we like the shade … if you want to follow the sun you may have troubles.
I personally didn’t rate the food, it was OK. There was also a long wait if you wanted something from the grill as the chef cooks one at a time.
The hotel has an amazing resident musician called James and ‘blankets on the beach’ is a must. There is also an event coordinator called Jade who is super nice. She has at least one event on a day; yoga/ walking/ wine tasting.

  • Stayed July 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Laura F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HOTELAUDAX, Director General at Artiem Audax Adults Only, responded to this review, July 22, 2014
Dear Guest,

Thank you for taking the time to review our Hotel. I truly value the opinions of our customers because they are very useful for us. Providing our guests with the best possible hospitality and service has always been our mission, so, thank you for trusting us!!

I hope to see you again at the Audax.

Best Regards,

Víctor Mayans
Manager
vma@artiemhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Penrith, United Kingdom
Level 4 Contributor
28 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed June 30, 2014

Would recommend this hotel if you are looking for a fairly relaxing, quiet week or two in the sun.

The food was of good quality and we found there to be plenty of choice. A great thing they offer is, if you wish to eat away from the hotel in the evening they allow you to switch the evening meal to lunch so you don't miss out on the half board.

All the staff are friendly, welcoming and helpful which shows it is a well run hotel.

Will return to this hotel sometime in the future.

  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Bluemountain69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HOTELAUDAX, Director General at Artiem Audax Adults Only, responded to this review, July 15, 2014
Dear Guest,

Thank you for taking the time to review our Hotel. I truly value the opinions of our customers because they are very useful for us. Providing our guests with the best possible hospitality and service has always been our mission, so, thank you for trusting us!!

I hope to see you again at the Audax.

Best Regards,

Víctor Mayans
Manager
vma@artiemhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed June 30, 2014

We couldn't fault the hotel the staff the service or the food. The only reason we would not return is because of the farce that took place EVERY morning trying to get a sunbed by the pool with a pad and an umbrella. I resent having to get up at 7 every morning whilst on holiday just to ensure a vacant bed that hadn't already been claimed. I honestly believe these people were getting up in the middle of the night just to put their towels down. We also found the bed in our room to be punishingly hard. Some might welcome this, but I can't believe anyone would welcome the blocks of concrete pretending to be pillows.

  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jenny S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HOTELAUDAX, Director General at Artiem Audax Adults Only, responded to this review, July 15, 2014
Dear Guest,

Thank you for your review. We are aware about the sun beds problem, and have addressed this issue, but to be honest this year our lifeguard is doing a very good job trying to avoid it and we are trying very hard to find a perfect solution for it, because the truth is people can not reserve a sun bed and leave it there for hours.

Besides that, I must thank you for your good comments regarding the food and the staff. I really appreciate it!

I hope to see you again and exceed your expectations.

Regards,

Víctor Mayans
Manager
vma@artiemhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Artiem Audax Adults Only

Property: Artiem Audax Adults Only
Address: Urb. Serpentona s/n, 07750, Cala Galdana, Minorca, Spain
Phone Number:
Location: Spain > Balearic Islands > Minorca > Cala Galdana
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Cala Galdana
#1 Romantic Hotel in Cala Galdana
#1 On the Beach Hotel in Cala Galdana
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Artiem Audax Adults Only 4*
Number of rooms: 244
Official Description (provided by the hotel):
The Artiem Audax in Cala Galdana is located in front of the sea. The adults-only Hotel in Menorca has become a meeting place where you are allowed to relax. It is exclusive for adults, couples, friends or lovers. From there you can enjoy one of the most spectacular beaches of the south coast of the island of Menorca, Cala Galdana, and nearby pristine beaches of Macarella, Macarelleta or Mitjana. Surrounded by an Area of ​​Special Interest (ANEI) and full of "fresh" people, the Audax Hotel Menorca is willing to make a stay an experience to remember. A terraced area, solarium, relaxation area and the best panoramic views of Cala Galdana. The pool at the adults-only Hotel Audax is located on the 6th floor and is a luxury to rest in one of the comfortable hammocks. In high season we organize parties around the pool spectacular ... more   less 
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Also Known As:
Audax Spa And Wellness Hotel
Audax Hotel Cala Galdana
Hotel Audax
Audax Minorca
Artiem Audax Adults Only Cala Galdana, Minorca

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