Hotel foyer nice, rooms are very nice kept nice and clean, linen changed often by friendly staff. Views from our balcony were stunning. The staff overall were very friendly, but one of our friends did question the bar manager why she was being served in a plastic cup and the man in front of her was being served his drink in a glass and he rudely pointed to her AI wristband, hey we have also paid for our drinks! Yes we can understand that it is plastic around the pool but even when you are in your evening gear and sitting it is plastic until 18.30 oh and some nights it went back to plastic at 22.30, who wants to drink wine in plastic tumblers!
Back to the staff, they work very hard, are very understaffed, on our last morning there was just one girl waiting breakfast, filling things up, clearing and setting tables, she was doing her best but it is never right for the amount of people, no juice, no glasses, people waiting about for milk and water For coffee. The bar area is exactly the same, only one staff member doing everything, coffees, snacks, clearing up, drinks not enough at busy times!!
Now the food, it was mostly bland, Luke warm and you had no idea what you was eating because none of it was labled, we were AI but ate out six out of ten nights and we are not fussy eaters.
pool area could be really nice, comfy sun beds, but the decking needs replacing or revamping, filler shoved into rotting wood around pool.
As you can guess I will not be returning to this hotel, never a 4 star would be pushing it to be a 3
- Official Description (provided by the hotel):
- Right on the edge of the sea, only 5 km away from the Reina Sofía airport, Vincci Tenerife Golf is a delightful, four-star hotel just 100 metres way from the "Golf del Sur" golf course, where the hotel has special agreements and discounts. ... more less
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- Also Known As:
- Vincci Golf Del Sur
- Vincci Tenerife Hotel
- Vincci Tenerife Golf Hotel Golf Del Sur