We were let down by Purely Creative Wewanna and Pearly Grey Ocean Club who directed us to Winter Gardens claiming we were booked in.
On the arrival the receptionist called the manager, who did not appear for a while. After several complaints, a shifty person appeared and told us a bogus story about expecting us later. He led us to a tired looking apartment without checking passports. He quickly showed us the apartment. We asked him several times if the apartment was definitely for us and he confirmed it was. When he left we noticed some personal letters to the owner of the apartment, which looked strange as the apartment supposed to be rented. We also noticed that the safe was locked and the manager did not give us the key. We think that he just left us in someone 's apartment without owner's knowledge. If I had an apartment there, I would worried. He was back within the space of 5 minutes, gesturing 'I hope you have not unpacked yet as you are the wrong people'. Then he said we need to check with some offices on the side to find out where we were staying and when we did, they did not know anything about as he was the only one in charge.
In general, the place inside looked tired with a tiny swimming pool and old lifts. You could hear aircrafts flying over to the airport next door. The surrounding area is a building site and the manager looked unreliable.
- Also Known As:
- Winter Gardens Hotel Golf Del Sur
- Winter Gardens Tenerife/Golf Del Sur