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“Good Accomodation, Average Location, Poor Food. Hire a car.”
Review of Isla Paraiso

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Isla Paraiso
Certificate of Excellence
St. Albans, United Kingdom
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Good Accomodation, Average Location, Poor Food. Hire a car.”
Reviewed October 31, 2012

We visited this hotel at the end of the season on a late deal from direct travel. The resort was deserted with most of it closed down which suited us perfectly. Unfortunately Arenal d'en Castell is mostly a purpose build resort so lacks the charm and character we usually look for. We hired a car so that we could go and visit the rest of the island. This would be an ideal location if you wanted a pure beach holiday, however we like to explore a little.
The accomodation was excellent, good pools, and spacious rooms. The only criticism would be the rusting bath taps and the really uncomfortable sofa bed in the lounge.
The real let down of the hotel is the food. In most buffets you are usually challenged with how to smuggle food out. We were challenged with how to smuggle food in. We ended up brining our own jams and cereals to supplement breakfast. This is because they provide a very cheap standard of buffet, which is hampered even further by the ability to over cook everything. The staff were excellent and very friendly, however I am convinced that the buffet is funded solely from the drinks bills at the evening meal.
Overall this was a good place and was excellent value for the price we paid. If we were to visit Menorca again (unlikely) then we would probably stay elsewhere and pay a little more money for a better hotel elsewhere.

  • Stayed October 2012, traveled with family
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Helpful?
3 Thank Rob H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
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Traveler tips help you choose the right room.   Room tips (182)
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English first
Gosport, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 25, 2012

we arrived on the 24th september with our five and eight year old sons and our ten month old daughter.The resort is beautiful and looked even better than the pictures.we were greeted by m
Mary who was very friendly, and informed us that our apartment was all ready for us.The apartment was clean and spacious with all of the basics you would expect.We were in apartment 466 with stunning sea views from our balcony on one side,and pool views on the other.the children loved the pools, although they were rather chilly!! on the plus side there were ample sunbeds to go around.always check the green box by the pool,as people leave behind items such as pool toys etc. We went half-board and found the food to be of a very high standard,with a massiveselection to choose from we have an incredibly fussy five year old, and even he found things he liked every time! Jose the maitre'd is lovely and always greeted each family personally.All of the restaurant staff are lovely,and pay special attention to the children.there are a lot of steps around the complex which would be a problem for anybody with mobility issues.we simply carried our daughters buggy down,which wasn't too bad.we had a slight problem with ants towards the end of the week,which we had been warned about.
On the whole though,we had an amazing time and absolutely loved the resort and will definitely go back again.

Room Tip: in the 400's have the best views.
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  • Stayed September 2012, traveled with family
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Helpful?
2 Thank staceyhancock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leicester,UK
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed October 21, 2012

I had spotted this accomodation & was impressed by the great reviews by other people....& it did NOT let us down!!!! We travelled with a 2 year old and for this, the resort was perfect.

Arenal d'en castell is on a slope and so there are lots of steps - not impossible but definately not advisable for people with poor mobility! Our son thought it was fun!! The beach has beautiful clear water very safe for children and clean sand. There are parks for the little ones and a little train that gives a tour of the resort as well as the great bus links for the rest of the island. The resort is semi quiet (but we did visit end of season) - but we saw no restaurnats with horrid food pictures and crabby commercialism!
For those who enjoy walking, there is plenty of walking routes withing Arenal but also accross island. We walked to the nearby resort of Son Park which took around 45mins. Menorca has a very clear walkingsystem around the coast with well marked paths on the yellow footpath sign system.

The Isla Paraiso is a very clean well maintained accomodation. It is only 2 accomodation blocks high and set around the central pools & gardens. For anyone looking to stay here, I would fully ...fully ...fully... recommend staying half board - amazing value for money, great choices and top chef standard.
Very helpful reception staff for any questions you have....!

  • Stayed October 2012, traveled with family
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Helpful?
4 Thank HeatherMcG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gloucester, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 14, 2012

We arrived late but met happily by Mary who explained everything to us & because we were half board we had been left a cold selection of food in our fridge which was great. There were alot of steps around the hotel & to the beach, but we had been warned so it wasn't a surprise but would definitely not suit anyone with walking difficulties. The resort was pretty quiet but it was the end of the season - the kids activities were arranged really well & both of ours had fun (aged 10 & 6). The hotel staff were very friendly & helpful especially Jose, the restaurant maitre d', every evening he would greet you with a smile & a handshake & ask about your day - the personal touch that so many hotels are missing! Thanks Jose. We had read alot of reviews which mentioned ants being a problem at the hotel but we did not experience this. Our 2 bed apartment was great & the room service was excellent - rooms cleaned every day & beds changed every 3rd day - wow!! The pools were great although a little on the cold side for us grown ups!! Our only reason for not scoring 5/5 would have to be the beds! They had to be the most uncomfortable beds we had ever slept on, even the sofa bed in the living area was more comfortable. However, this would not stop us from booking there again but next would only be a week.

Room Tip: Top floor apartments have amazing views!
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  • Stayed September 2012, traveled with family
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Helpful?
Thank Macfool
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed October 1, 2012

arrived late monday night, easy checking in process and because we were half board and dinner had finished we were left cold meats, salad and fruit in our fridge which was great. it was the end of the season and the resort was quiet, but the beach was beautiful even though it was a trek back up to the hotel.

Room Tip: we stayed in room 461 great view of the bay
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  • Stayed October 2012, traveled with family
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Helpful?
2 Thank kelchris75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Liverpool, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed September 23, 2012

My review title says it all. Firstly the negative points! This is an Apart Hotel not a Hotel, and is equally aimed at those who choose self catering as it is to those who go Half board or all inclusive. Therefore the rooms tend to have a kitchen area, living area etc. My main problem was with the beds, basically they are two single beds pushed together to make a double, but with separate single bedding and sheets etc. The mattresses are so hard you might as well sleep on the floor (OK slight exaggeration but not by far), the pillows were also hard, extra long and uncomfortable.
I did mention this to Reception and they pointed out that they had a lot of complaints a couple of years ago that the mattresses were too soft, so they replaced them all...unfortunately with rock hard ones. Obviously there was nothing they could do as all the beds were the same. I had hoped that after a few days I would get used to it, but I didn't and hence after a week of sleepless nights I was glad to leave. I had not intended to write an entire review on a hotel about beds, but for us it spoilt an otherwise good hotel....so don't say you wasn't warned. On a positive side the rooms and complex were clean and tidy, staff were polite, the food was a good standard and the location was fine, close to the beach and a few bars etc. So as I said ' Shame about the beds'.

  • Stayed September 2012, traveled as a couple
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Helpful?
3 Thank CraigTBaker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed September 22, 2012

Going on holiday here was amazing, I cannot fault anything about it. When booking the holiday the pictures simply do not give the hotel enough justice.. Its much better than the pictures online. If you do pick Isla go half board, the meals were really good and varied, we stayed for two weeks and ever had the same meal twice over our fortnight.
The staff were friendly and always ready to help you if its needed, also the manager is good and effect at his job and made us feel welcome.
I would highly recommend staying here, the beach is close by along with a bar which has its own pool. We sat out by the pool drinking cocktails, it was lovely! Its a small town but that is what made it so perfect everything is close by.
Definitely will be booking for next year to go again!
:)

Room Tip: Pick a room over looking the pool! :)
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  • Stayed September 2012, traveled with family
    • Value
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Helpful?
5 Thank 2310UnitedKingdom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Isla Paraiso

Property: Isla Paraiso
Address: Calle Estrella s/n, Es Mercadal, 07740 Arenal d'en Castell, Minorca, Spain
Location: Spain > Balearic Islands > Minorca > Arenal d'en Castell
Amenities:
Beach Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Swimming Pool
Hotel Style:
Ranked #2 of 6 Hotels in Arenal d'en Castell
Hotel Class:3 star — Isla Paraiso 3*
Number of rooms: 73
Reservation Options:
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Also Known As:
Isla Paraiso Hotel Arenal d`En Castell
Isla Paraiso Spain/Arenal D'en Castell, Balearic Islands

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