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“Horrific it was horrible” 2 of 5 bubbles
Review of Sa Mirada

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Sa Mirada
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
“Horrific it was horrible”
2 of 5 bubbles Reviewed October 5, 2012

The manager is terrible has has no manors what so ever the maintenance man was perving on my daughter in law and give his number to a cleaner to give to her I would not go there again it has to be the worst holiday ever there where ants all in are beds the bed we also not changed for 4 days!! It's is terrible never go it is not worth the money

  • Stayed July 2012
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
5 Thank Joanne201
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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177 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
  • English first
  • French first
  • Italian first
  • Spanish first
  • Any
English first
Carlisle, United Kingdom
Level Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 bubbles Reviewed September 30, 2012

We have never been to a complex like this, filthy.
The bathroom was covered in mould, dust everywhere, aircon leaking into thr light fitting then onto the soft furnishing, the apartment stunk.
We were moved to another apartment, just as bad.
No hot water, bath backed up with water.(cold)
The bar and resturant had been closed for weeks if not months.
£500 to get moved to another resort.
NEVER EVER AGAIN, THOMPSONS SHOULD BE ASHAMED.
DO NOT BOOK THIESE APARTMENTS.

  • Stayed September 2012, traveled as a couple
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
4 Thank keith a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Arenal d'en Castell hotels

Exeter, United Kingdom
Level Contributor
62 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
2 of 5 bubbles Reviewed September 25, 2012

OK so we booked a late deal with Thompson and were told availability was limited (that was obviously not true once we got there) - but this place is pretty basic (I would give it a 1-2 star).

The bad bits
The rooms are small and the bathroom tiny. The kitchen area is a 2 ring hob with a pretty grotty electric grill/oven. The beds were terrible, twins and very uncomfortable with flat hard sponge pillows. Thin towels and tiny bits of soap. When the wind blew the windows and doors rattled and we had to wedge them with bits of paper to stop the noise. Tiny balcony which we shared with the maids cleaning gear. The dustbin lorry arrives at around 6am each morning and makes a real racket so you won't need an alarm clock if you want to get up early. Breakfast is at a sister hotel down the hill.

The good bits
No ants - but we were on the 1st floor and it was September. Big fridge with a freezer compartment. Good location at the quiet end of town. Clean pool with plenty of loungers.

If we had paid for a cheap deal then I would say you get what you pay for, but Thompson charged us a premium as they said the resort was full (that's a separate issue!).

Overall, the place was not what we expected to get for our money. The island is beautiful though and we will definitely return, but not to Arenal and definitely not to Sa Mirada.

  • Stayed September 2012, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank Ian L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Torquay, United Kingdom
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed September 17, 2012

We booked this hotel at short notice (another story) and with no time to research it. After booking we read the reviwes and were a bit horrified as to what we would find following the tales of ants etc. Well, maybe having no expectations, we were plasently surprised on what was offered. Yes the hotel is a bit dated and the indoor entertainment area is like a cafe, this aprreared not to be used. but you can make use of sister hotel.
We went on a self catering basis.
The apartment we had was roomy and clean and provided for all our needs. No ants on our visit although we did make sure we never left food out and swept the floor every morning.
I will add that on our last two nights the wind blew from the North at about a gale force 7. Apartments that were not ocupied had loose windows shutters and these banged all night long as a result this did keep us awake. Maybe worth hotel staff going round and securing all shutters on vacant apartments.
Over all we had a pleasent week

Room Tip: Would suggest not booking ground floor if Ants are an issue with this hotel.
See more room tips
  • Stayed September 2012, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank Shaw S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newton Abbot, United Kingdom
Level Contributor
58 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 bubbles Reviewed September 4, 2012

We stayed at this hotel for 2 week in August. There were a lot of ants and a couple of times in the beds. We kept all food stuff in the fridge so i can only assume they wash the sheets in sugar. A good spray with the provided ant spray solved this problem. I asked the Thomson rep why does this hotel have an ant problem he said that the whole of Menorca is like this and that they are not allowed to put out some Nippon to kill them as the island is protected. I think that is thompson shrugging off their responsibilities all that was needed was propery regular cleaning.The whole of menorca did not have this problem. Despite the ants we had a great time and the staff at the hotel were all friendly and helpful. Nice swiming pool which was clean and a choice of two other pools at negbouring hotels which were available as owned by isla group. Arenal was fairly quite and only had a few restaurants but the beach is great. Plenty of transport choices are available and if you want to get around the island hire a car. We used Europcar at Coves Noves (20 min walk from hotel). Very helpful staff who gave me a lift back. Recomend La Pirata Restaurant very nice friendly welcoming people with great food. Next to the car hire place 20 min walk.

Room Tip: We were in Block A. Don't get ground floor due to ants. Block A is nearest to pool, bar and rece...
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  • Stayed August 2012, traveled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank jj0306_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed September 1, 2012

This is our second year at these apartments. They are basic but comfortable and as we tended to be out most of the time we didn't need anything more sophisticated. Booked half board with the Isla Paradiso and as last year the food as great and the staff really friendly and welcoming. We would recommend to anyone looking for basic and clean accommodation. Reading some of th other reviews prompted me to write this. Not really sure what people expect for their money but if your happy with basic I would recommend. And we also found the staff friendly, helpful and polite! A few ants but nothing serious. Love the resort and the beach is amazing. Good bus service to Mahon and taxis reasonable if you stay there late.

  • Stayed August 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank BR25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rugby
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed August 30, 2012

Fantastic value for money. We enjoyed every minute of our 2 week break.

There were 5 of us in a first floor apartment in block B; 3 adults and an 8 & 9 yr old. We thought there was plenty of space. Kids loved the bunk beds. Even with 3 adults there was plenty of wardrobe space. The airconditioning kept the whole apartment cool.

Yes, we had a few ants, tiny tiny ones which didn't bite! We requested a spray and only had to use it a couple of times, mainly in the bathroom. By no means were we infested.

We chose to use the pool at the sister hotel, Isla Parisio. Mainly because it was larger but also because of the free kids club. Our daughter enjoyed the kids yoga, wii competitions and t-shirt designing. The staff were all lovely. The two supermarkets stocked a large range of fresh food/bakery with all the holiday essentials. Before you buy the kids an inflatable or buckets and spades, ask Victoria at the kids club because she has shelves full of them which she loans out.

We booked as self catering and found it far cheaper to pay for half board when we arrived as they do a deal at the Isla Parisio restaurant; the more meals you book the cheaper it is and one child in the party eats free. The food was excellent both at breakfast and evening meal; fish and seafood dishes were particularly good.

We also found the drinks cheaper at the Isla Parisio than at other bars/restaurants in the resort. The Irish Bar had good entertainment but was particularly expensive. A short walk down to the beach in the evening was lovely with fantastic views across the cove.The Goody Goody bar with a huge inflatable was a favourite of the kids.

Great resort for families, not much for couples or teens. Beautiful resort but very hilly. DO NOT go if mobility is a problem. Otherwise, go and enjoy a fantastic value for money resort.

Room Tip: If you have small children in buggies request a ground floor.
See more room tips
  • Stayed August 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank ns1Rugby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sa Mirada

Property: Sa Mirada
Address: Avenida Ronda 600, 07740 Arenal d'en Castell, Minorca, Spain
Location: Spain > Balearic Islands > Minorca > Arenal d'en Castell
Amenities:
Restaurant Swimming Pool
Hotel Style:
Ranked #2 of 5 Specialty Lodging in Arenal d'en Castell
Hotel Class:2 star — Sa Mirada 2*
Number of rooms: 12
Also Known As:
Sa Mirada Hotel Arenal d`En Castell
Sa Mirada Spain/Arenal D'en Castell, Balearic Islands

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