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“Lots of return visitors”

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Fiesta Hotel Castell Playa
Certificate of Excellence
Reviewed August 28, 2013

There is something soothing about the Castell Playa. We have been many times and always look forward to returning every other year or so. i would agree that the hotel can look a little dated, but that is not what the holiday is about.The rooms were always clean and tidy, the staff always polite and attentive, and the restaraunt well organised, sometime a little busy on the queues for the specials, but worth the wait for great food.it is on a steep hill, but there is a courtesy bus the 2 minutes down the hill it takes to get to a beautiful beach, and it only gets a bit more crowded during the weekends.Always lots to do with the activities team, do yourself a favour and join in with the silliness and minor sports, it will make you enjoy your holiday a lot more, and you will make a lot of holiday friends.I am not going there this year, and I am missing the relaxation of the whole castell Playa thing, whatever the thing is, they have it in spades ( and buckets of course)

Room Tip: Ask for a high room overlooking the bay, nice morning sunshine, and a shady retreat in the afternoon...
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  • Stayed: September 2012, traveled as a couple
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3  Thank kdg030
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,288 - 1,294 of 1,995 reviews

Reviewed August 27, 2013

Stayed at this hotel between 31/7/13 and 7/8/13. We had a great sea view from our balcony. It was also useful for having a break from the lovely sunshine in the afternoons.
The hotel staff work really hard to make sure everything goes well for their guests. The food was excellent and the choice of drinks on all inclusive was very good too. The entertainment was enjoyable if you want to take part. The cleanliness levels were superb.
All in a very enjoyable stay.

Room Tip: Ask for a sea view room, you get great views, and morning sun. The rooms at the back are a bit noisi...
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  • Stayed: August 2013, traveled as a couple
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4  Thank TerryDSolihull
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FiestaHotelGroup_FHG, Guest Relations Manager at Fiesta Hotel Castell Playa, responded to this reviewResponded August 31, 2013

Dear Terry,
Thank you for leaving a comment, as you know is quite important for us. We are so glad you have had a great stay in Castell Playa and we hope your visit for the next time.
We are looking forward to seeing you again soon.
Kind regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 27, 2013

We have just arrived home after 2 weeks at The Castell Playa. Must say that all the staff were 5 stars plus. The entertainment team,Mel, Paul and Fran made us feel very welcome and were great at getting people involved without being pushy, shame that Paul is leaving we think he will be missed. Waiters, waitresses and bar staff were all friendly and efficient but we must make a special mention of Paco who does more running than Mo Farah! Resident duo Big Helen and Little John did a wide variety of music and were very good at it with the added bonus of having a good connection with the punters. Food was good and plentiful, I know that some reviews have been bad about it but in my experience people on all inclusive go more for quantity. Rooms were not special but adequate and were cleaned well every day. Lovely view from sea facing rooms plus the bonus of not being in the sun when you are getting ready in the evening. Suggest you hire a car for a couple of days and talk to Derek,the rep, who is very well informed about the island. Other reps Claire and Cat were also very helpful. Beer is acceptable and spirits are fine and plentiful. Towels on sunbeds is a problem everywhere but at least there are no Germans or Russians to contend with. The four of us, 55-59, found it to be a great holiday and we had no negatives and plenty of positives. Thanks to everyone at The Castell Playa.

Room Tip: Sea view lovely and quieter and cooler in the evening.
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  • Stayed: August 2013, traveled with friends
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2  Thank TREVOR C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FiestaHotelGroup_FHG, Guest Relations Manager at Fiesta Hotel Castell Playa, responded to this reviewResponded August 31, 2013

Dear Trevor,
Thank you for leaving a comment, as you know is quite important for us. We are so glad you have had a great stay in Castell Playa and we hope your visit for the next time.
We are looking forward to seeing you again soon.
Kind regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 26, 2013

Good hotel with great staff. We had a problem with ants in our room, reported it on way to breakfast, on return from breakfast all ants gone, problem sorted. It does get very windy and yes idiots do reserve beds at a ridiculous time, but it was good fun watching "grown ups" running around the pool to get their lounger the day the pool was closed until 10 for maintenance. Resident duo, what can you say, she is absolutely rubbish and he's not bad.
Would not hesitate to return

  • Stayed: August 2013, traveled as a couple
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1  Thank 49teresab94
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 25, 2013

Stayed at The Hotel Costa Playa , Aug 10 - 24 .
Last year we tried a Thomson Couples holiday , which was far too quiet for us .
Glad to report our return visit here , resulted in business as normal !
My glass was constantly re-filled , day and night . Bar waiter service , best we have come across .
Keep up the good work , may well return for a third visit .

  • Stayed: August 2013, traveled as a couple
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3  Thank pjms1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FiestaHotelGroup_FHG, Guest Relations Manager at Fiesta Hotel Castell Playa, responded to this reviewResponded August 31, 2013

Dear PJMS1,
Thank you for leaving a comment, as you know is quite important for us. We are so glad you have had a great stay in Castell Playa and we hope your visit for the next time.
We are looking forward to seeing you again soon.
Kind regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 25, 2013

Myself and my wife stayed here for a week in August. We are in our late fortys and had been advised that this was a great Hotel. The guests were of a mix between thirty and sixty which was fine, but we only discovered when we arrived that the Hotel was a largely all inclusive holiday venue, which i generally dislike and generally attracts a different calibre of holiday maker. There was also a rush of people putting towels on the sunbeds at 7.00am which i detest and when we went down at 9.30 the beds were all take but nobody on them. The food did not live up to our expectations as after having dinner and breakfast for two nights we dreaded the same old display with veg and meat overcooked and lying on display for ages. The Hotel staff were very friendly and helpful and the rooms were adequate but outdated and in need of renovation. The lifts were also very small and old and should be replaced. The resident entertainment due were very average and the main acts were also poor. The reps were very helpful and i could not fault them. This resort was way too quiet for us with very little to do at night apart for two bars and three or four restaurants. The beach was idealic and like a tropical paradise with crystal clear water and white sands. Don't go here if you want more than mundane Hotel entertainment at night as there is virtually nothing to do and the nearest town Mahon is 30 Minutes bus journey away with the last bus returning at 7.00pm. Won't be returning here in the forseeable future.

Room Tip: There is no good room in this Hotel
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  • Stayed: August 2013, traveled as a couple
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1  Thank MarkDonegal_Ireland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 25, 2013

Just got back from Fiesta Hotel Castell Playa. I think Dorothy Y has been away with the Wizard of Oz. Hotel was spotless, Great food , Fantastic staff Nice pool.. The entertainment was terrific apart from the resident duo who wern't great and a bit dated.If Dorothy wanted wild nightlife maybe she should have booked an 18 30s break. The age range at the hotel seemed to be from early 20s upwards (im 52 by the way). My only criticism of the week is the excursion to the night market. 48 euros for 3 for a 15 min bus ride, 120 stalls selling pretty much 3 products. Not great. That apart a great chilled out holiday and best of all NO KIDS. I thought the concept of Thompson Gold Hotels was a relaxing break. We will definitely go back

Room Tip: Rooms with a sea view are a must. Fantastic views.
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  • Stayed: August 2013, traveled with family
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Thank howard c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FiestaHotelGroup_FHG, Guest Relations Manager at Fiesta Hotel Castell Playa, responded to this reviewResponded August 31, 2013

Dear Howard,
Thank you for leaving a comment, as you know is quite important for us. Referred to excursions we'll suggest to Thomson for a better service.
We are so glad you have had a great stay in Castell Playa and we hope your visit for the next time.
We are looking forward to seeing you again soon.
Kind regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Fiesta Hotel Castell Playa

Address: Paseo Passarell;Arenal Castell, 07740 Arenal d'en Castell, Menorca, Spain
Location: Spain > Balearic Islands > Menorca > Arenal d'en Castell
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 6 Hotels in Arenal d'en Castell
Hotel Class:3 star — Fiesta Hotel Castell Playa 3*
Number of rooms: 264
Official Description (provided by the hotel):
Fiesta Hotel Castell Playa**** is the ideal place to spend a fabulous holiday with your couple. This totally refurbished adults only hotel is perfectly located to spend your best relaxing and romantic holidays with your other half ... more   less 
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Also Known As:
Fiesta Hotel Castell Playa Spain/Arenal D'en Castell, Balearic Islands

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