An amazing hotel with a stunning view from the terrace bar. The staff are very welcoming and you are made to feel welcome by all staff. Emma (Guest Relations) is lovely. Any questions or issues and she is more than happy to help or assist you.
Very quick and efficient check-in upon arrival. The staff were more than happy to help you with bags or any requests you may have whilst checking in. Emma is usually around and goes through a few simple things i.e. Wifi access, bars, restaurants etc. we found our room really easily with lifts plentiful in and around the hotel to all levels. Our bags were delivered to our rooms quickly also.
The room we stayed in had a partial sea view and was stunning. First impressions are everything and it was immaculately presented. The rooms are very spacious with a settee and chair to use rather than the beds. The balcony was spacious and very clean. Housekeeping do a great job and the mini bar is re-stocked on a daily basis and includes fanta, Pepsi, Pepsi light, sprite, Tuborg beer, water, fresh orange and what I think was mineral water. The bathrooms are spacious with rainfall showers (which are amazing)! And very clean!
I think we expect a lot from a 5* hotel when it comes to dining and whilst it wasn't great, there was plenty of variety and more than enough to pick from. The food was disappointing at times but they have a very wide customer base and try to cater for everybody's needs. The sea front restaurant was far better for lunch than the main restaurant. The food did let the hotel down a little and whilst there was plenty of choice I think breakfast was the poorest meal of all.
The beach is kept very clean but they don't remove seaweed. There are plenty of sun loungers and activities come with a charge. Though fairly reasonable. The pier is a great addition to the hotel as you can get off and get straight into the sea for a snorkel or a swim. There is access to the amphitheater from the pier too which has a great panoramic view of the hotel and surrounding area.
The grounds of the hotel are kept immaculate and this is featured throughout the hotel. Whilst we were there we were just wondering around and came across Esme (think that was his name) who was pushing a fruit cart around. If you asked he would cut you fresh watermelon, which was so juicy and refreshing on a hot day. A great addition to the hotel.
The pool is huge, space for every guest to swim and not look crowded. The pool was very cool but quite nice when it's hot. The pool is a main feature of the hotel and is kept clean and well maintained at all times. There is a children's pool round the side of the hotel near the ADA a la carte restaurant and water slides. This is fairly small but does have a small slide for the children to use.
The animation team are very enthusiastic and try to involve all guests in activities whether it's things going on in the pool or archery near the amphitheater, there is always something to do. They work very hard and are a great addition to the hotel especially for people who don't like to sit around the pool or beach all day.
Özdere is a lovely little town and shops and cafe bars are plentiful. There is a tansas (supermarket) and a taxi rank. Taxis are available from the security gate at the side of the hotel near the tennis courts. They are very reasonable and you can be in Özdere within a matter of minutes. They even go to Kusadasi but you can go to the main road and get a dolmus for 8TL to Kusadasi. Ephesus is about a 45 minute drive away and definitely worth a visit whilst here. A great day out and some great picture opportunities too. You get a real feel of life thousands of years ago.
Check out is very quick and easy and hotel staff are very attentive and efficient. Please note that once you have checked out your wifi access is restricted but a quick chat with Emma and she will have you back on in no time :)
Overall the hotel is stunning and offers so much to its guests and staff work very hard to meet every need of their guests. There is a great atmosphere in the hotel and there is evening entertainment every night. The White Party is great out on the terrace and is definitely a must for all guests. I would recommend the hotel to anyone looking at booking it but if you want more outside of the hotel then özdere is not the typical Turkey like Marmaris or Icmeler, but a short ride into Kusadasi should satisfy your needs. The hotel has plenty to offer and I had a fantastic trip. Thank you.
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- Also Known As:
- Paloma Pasha Hotel Ozdere