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“Underwhelming”
Review of La Bastiglia

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La Bastiglia
Ranked #1 of 10 Hotels in Spello
Sacramento, California
Level 6 Contributor
127 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
“Underwhelming”
Reviewed October 10, 2011

After a long walk from Le Silve, the view of Spello from the trail was welcome and made one imagine that one was a medieval traveler arriving at his hill town destination.
The hotel originally put us in a small and very starkly modern room, which would have been adequate, though cramped. Later that evening they moved us to a very large room with terrace into which we had been originally booked. Slightly worn, but much more comfortable with a mixture of traditional and modern decor, we found this room MUCH more pleasant. Nice views of the surrounding countryside from our terrace.
We anticipated the one star Michelin restaurant, but found the tasting menu anti-climactic.
The food was original, complex, presented quite artfully and strangely bland and uniform tasting.
A simpler meal following night (chef's night off) was much more tasty.....guess we just have peasant palates ;-). Breakfast was a upscale version of the universal Italian hotel breakfast buffet, with very good coffee, served very quickly.
On the whole, a pleasant though underwhelming experience

  • Stayed September 2011, traveled as a couple
    • Value
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    • Sleep Quality
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Helpful?
Thank phototype
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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497 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
New York City, New York
Level 5 Contributor
61 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed December 5, 2010

We particularly chose this hotel over many others for its outdoor heated swimming pool. When we discovered the water was in fact icy cold, the unnecessarily, extremely rude older women receptionist couldn't have cared less. Hardly took her eyes from the television that blared away in the background. We were already quite upset about no swimming at all in our two day stay but it was this horrendous woman's appalling attitude that got my shackles up. I felt they could at least upgrade us one notch to a room with a bath as some compensation and though the hotel was entirely empty she flatly refused. I suspect this woeful women was one of the owners but obnoxious people like this should not be in such a front-of-house position of responsibility. Our small room did have a delightful view but that was about it. Sorry, but cannot recommend this hotel at all.

Across to the other spectrum, the hotel's Michelin star restaurant was first class. The (slow) food was original, experimental even, fresh, perfectly cooked and artistically presented. It is truly one of the rare cases where the higher than average price is justified. I would even go as far to say, great value for money. I don't know of any other Michelin star restaurant, where for 75 euros you can have a 7 course degustation menu of such high standard, though we three we opted for a la carte and paid considerably less.

If in the area, the restaurant is a must...go out of your way even, but avoid eye contact with the hotel receptionist. You may just turn to stone!

  • Stayed September 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank PukkaWorld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yorktown Heights, New York
Level 5 Contributor
45 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed October 12, 2010

We traveled to Assissi with a Globus tour (great by the way) and the hotel was in the nearby town of Spello. This was a lovely hotel in this mountain town in Italy, with spacious rooms, and our room had a patio overlooking the countryside, and under the olive trees. The room was clean, with European charm, and nice marble bathrooms with walk-in shower. The food in the dining room was excellent and so was the service. We would definitely go back to La Bastiglia.

  • Stayed September 2010
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lou3434
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zurich, Switzerland
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed October 4, 2010

After reading a five page article in the german Magazine Geo Saison 2008, we decided to visit this place on our way down to Tuscany. We were excited to find a little peaceful place with apparently wonderful Umbrian cuisine, one of the three best in the region! But unfortunately everything was a great disappointment. From the unfriendly receptionist on the telephone while making the reservation to the reception when we arrived. The room was kind of ok, without anything more to say about. The diner was served by a sour and arrogant lady, who basically looked down on us, when we tried to ask about a good wine to accompany the diner. The pasta was boring and nothing to write home about and the main dishes so so la la. The praised cook never appeared and no one asked wheather the food was any good or wheather we were happy with our stay. We left first thing in the morning, glad to leave the place and wondering how a place like this can survive!

  • Stayed September 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank suentla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paris
Level 6 Contributor
264 reviews
91 hotel reviews
common_n_hotel_reviews_1bd8 227 helpful votes
Reviewed June 29, 2010

The only nice things about the hotel and its restaurant are its location and the great talent of its chef. Service is rude at the restaurant, the lady owner who often sits at the reception only speaks italian and the rooms need substantial renovation. Not to mention the fact that the bill is a hand written figure on an old piece of paper showing how fraud is the rule at this place. If you would go there it is for the restaurant (but beware of the service!).

  • Stayed June 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
2 Thank Mikeworld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paris
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 16, 2010

I don’t recommend this hotel. It could not be considered as a four stars (4*) hotel.

We made a reservation in april 2009 for a family room (2 adults + 2 children) for 2 nights for august 2009.
When we arrived at the hotel, the team gave us a bedroom in the basement with a small window (it looked like a cavern) and there was plenty of mosquito’s & flies (inside the room). We complained to the team and the management and after discussion and arguing, it appeared that everybody knew about the bedroom’s problem but they refused to change our bedroom. As it was the night, there was no possibility to find an another hotel ….. Finally the day after, the accept to attribute us another bedroom for the second night ! When I paid, I asked for a discount and the room clerk gave us 20 Euros discount on a 300 euro’s bill.

The management was totally aware about this problem (mosquito’s and flies in a family bedroom is something related to public health) but it was totally absentee and they refused to propose us a solution !
This hotel could not be rated as a four star ! It’s a pity because spello is a very beautiful city as the Umbria countryside.

  • Stayed August 2009, traveled with family
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank BercyPAris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maryland
Level 4 Contributor
41 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed April 14, 2010

This hotel has a lot of potential - it's a beautiful building with great vistas. Our room opened onto a terrace which was very nice. The decor in the room was surprisingly ugly and shabby, as well as overpriced, and the breakfast was mediocre. If the owners chose to invest some money and fix it up, the would be a great hotel, but it was the onlyy place we stayed at in Italy where we felt that we did not get a good deal.

Stayed April 2010, traveled as a couple
Helpful?
1 Thank CA-MR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about La Bastiglia

Property: La Bastiglia
Address: Piazza Vallegloria, 7, 06038 Spello, Italy
Location: Italy > Umbria > Province of Perugia > Spello
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
Ranked #1 of 10 Hotels in Spello
Price Range (Based on Average Rates): $$
Hotel Class:4 star — La Bastiglia 4*
Number of rooms: 33
Official Description (provided by the hotel):
La Bastiglia restaurant hotel in Spello is mentioned among the most important gastronomic and hotel guides (one star in the Michelin Guide). It is located at the foot of Subasio Mountain, the enchanted mount of San Francis. Here love and wisdom have transformed, like magic, an ancient mill into the Hotel Restaurant la Bastiglia, an unforgettable place, were customers are welcomed as friends, and may find modern comforts and ancient atmospheres. There are 33 rooms divided into three categories, looking at the Umbrian landscape, characterized by the cypress tree green-black colour and the olive trees green-grey colour. The restaurant, expresses the typical Umbrian dishes with ancient recipes and modern creations using highly selected foods; this is the meeting-place of international customers. Inside la Bastiglia hotel restaurant there are some important collection of ceramics, antique furniture and important paintings from the private collection of Schifano and Norberto. ... more   less 
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Also Known As:
La Bastiglia Spello
La Bastiglia Hotel Spello

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