We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“indifference in umbria”
Review of Palazzo Bocci

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Palazzo Bocci
Ranked #5 of 10 Hotels in Spello
Certificate of Excellence
Reviewed September 28, 2013

We spent two nights in Spello. We travel in Italy quite a bit, and this place ranks as unfriendly. Separate reviews for restaurant will follow. This hotel was supposed to be four star. When I requested ice for our room, I was told that there is no ice in the hotel. Not the restaurant, not the bar, and not room service, I was told to go in search. There might be some I could bring back from a bar up the street. AC was turned off automatically and you had to request restart from the staff. WIFI is free, but only from the lobby area.You must repay daily to use in your room.The employees at the desk gave no recognition--not even a bonjourno until you basically demanded their attention. Italy is so wonderful--go to another town where you are welcome.

  • Stayed: September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Icanjusthearthewaves
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review
Reviews (224)
Traveler rating
Traveler type
Time of year
Language

32 - 38 of 224 reviews

Reviewed September 24, 2013

We loved the Palazzo Bocci. The historic property is lovely, with fabulous murals and trompe l'oeil paintings on the walls of the lounge areas. Our room was clean and cozy, with lovely views from the window. We thoroughly enjoyed the breakfasts each morning, and the staff was helpful and friendly. The location was absolutely perfect for exploring medieval Spello (and there is plenty of exploring to do!) and enjoying the myriad restaurants to be found all within minutes from the hotel. We also had a fantastic dinner across the street at Il Molino, the restaurant owned by the hotel, and pretty much had the place to ourselves (we did find it hard to wait til 7:30 each night to eat, as the Italians do, with our American dining habits, so that may have been why - we highly recommend the restaurant, too!!).

  • Stayed: September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Keri P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 30, 2013

It's easy to find charming, historical accomodation in Italy - what makes the difference is customer service. This hotel had little to give us. We arrived, wet and tired after motorbike riding in the rain,looking forward to the 'Superior upstairs room with a view' as per our confirmation email. We were greeted with "You're a day late" (they'd not updated their email correspondence and bookings to show our changed booking), and were shown to a dark, dreary, ground floor 'suite' with a view of roof tiles. Wi-fi was only available in the dark, dreary, outdated lounge room on the ground floor. Our travel companions, on the other hand, received a lovely 'Superior Suite' upstairs, with a balcony and view, next to the beautifully painted lounge room. On questioning our disappointing accomodation, seeing that we were paying the same as our friends, we were informed we could look for another place if we wanted. After incredibly helpful and friendly service at Amalfi 'Hotel Margherita' we were quite taken back by the attitude of the owner. The next morning he stubbornly refused to give us the room at a reduced rate even though we showed him the email confirming a 'room upstairs with a view'.
Our experience was very disappointing and we certainly can't recommend this hotel. On the other hand, our friends got exactly what they expected and are more than happy. Goes to show, it's all about your own experience of a place.
If you decide to stay, ensure you confirm you have a 'Superior Room' upstairs with a balcony and view - or you too may get put in the 'dungeon'!

Room Tip: If you decide to stay, ensure you confirm you have a 'Superior Room' upstairs with a balcony...
See more room tips
  • Stayed: August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Carolyn C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 12, 2013 via mobile

Stayed here for two nights when travelling by myself. My room was right beside the elevator, great for a woman traveller, and had a view out over the valley/plain. Room was cosy and the staff helpful. A lovely old hotel with real character and quiet this time of year.

  • Stayed: April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Linda N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 5, 2012

My daughter and I just returned from a fabulous trip to Umbria where we stayed at this wonderful hotel. It is beautiful inside and the drawing room is glorious. We went up one afternoon and just sat and read as it was so lovely. We had a little junior suite and it was terrific. We had the most glorious sight out of our window. The buffet breakfast was terrific and the cappucino was divine! Great foam! I have been to many hill towns in Italy and must say Spello is now my favorite. It is stunningly picturesque and the people were friendly and helpful. We rented a car and took several day trips and were always happy to return to "Bello Spello" at day's end.

Extra kudos to Fabrizio at the front desk for his excellent directions getting us back to Fuimicino. Greta and Martina were also very nice.

Only drawback was getting our luggage up the stairs. Otherwise, we would stay here again in a minute.

Room Tip: We faced a side street and it was lovely and quiet.
See more room tips
  • Stayed: October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank PaulaJM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 1, 2012

Our small room #206, described as a junior suite, was rather dreary. I concur with AnnFlorence there were small areas of up & down steps here & there; no big problem but, as there is no one to assist with the luggage, this is something to know about if you have a back problem. The "suite" consisted of a very small area with a desk and lounge chair on which you may wish to put your suitcase. There was, also, a patio with a table and two chairs.
Wifi was available in the public areas and cramped parking is available in an outdoor public area right across the street from the hotel entrance. Our room faced the street, but there was no discernible street noise to which we would have been very sensitive. Breakfast was a satisfying selection of fresh fruit, yogurt, cheeses, meats, cakes and breads.
The young woman at reception was less than helpful when asked about the restaurant, which I mistakenly thought was on the premises. I asked about reservations at Il Molino, apparently owned by the same family. She shrugged and told me they probably opened at 7:30. I walked over to make a reservation and we enjoyed a nicer experience there than at Palazzo Bocci.
Palazzo Bocci was a convenient choice.

  • Stayed: October 2012, traveled as a couple
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Shi Hu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 18, 2012

This property is simply beautiful. It was obviously lovingly restored. The fresco paintings in the main room and the detail painting in all the rooms are quite lovely. There is a charming garden space with views over the countryside. Many rooms have views as well. The breakfast is quite substantial and elegant. Best of all, it's located in the heart of Spello, allowing you to simply walk out the door to begin to explore. And it's mere steps away from great restaurants, sights, and shopping.

  • Stayed: October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank foodienomad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Spello
0.4 mi away
La Bastiglia
La Bastiglia
#1 of 10 in Spello
531 reviews
0.3 mi away
Hotel Il Cacciatore
Hotel Il Cacciatore
#4 of 10 in Spello
117 reviews
1.6 mi away
Agriturismo il Bastione
Show Prices
Show Prices
Show Prices
0.2 mi away
Albergo del Teatro
Albergo del Teatro
#6 of 10 in Spello
52 reviews
3.2 mi away
Relais Metelli
Relais Metelli
#2 of 17 in Foligno
144 reviews
0.4 mi away
La Corte del Conte
La Corte del Conte
#2 of 17 in Spello
76 reviews
Show Prices
Show Prices
Show Prices

Been to Palazzo Bocci? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Palazzo Bocci

Address: Via Camillo Benso Conte di Cavour 17, 06038 Spello, Italy
Phone Number:
Location: Italy > Umbria > Province of Perugia > Spello
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #5 of 10 Hotels in Spello
Price Range: $100 - $168 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Palazzo Bocci 4*
Number of rooms: 23
Official Description (provided by the hotel):
Palazzo Bocci, which opened as a hotel in 1992, has paintings by Benvenuto Crispoldi and an architectural style that is enlivened by in-between floors, split-levels and niches. The building offers its guests surroundings and rooms that evoke an atmosphere of rare beauty, such as the fountain at the entrance, the hanging garden with two century-old palm trees, the spectacular Hall of Frescoes, the rooms, the luxurious suites, plus views and hidden corners that the Hotel Palazzo Bocci jealously preserves as if they were a treasure. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Travelocity, Orbitz, Cancelon, Hotwire, HotelQuickly, TripOnline SA and Cheap Tickets so you can book your Palazzo Bocci reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Palazzo Bocci Spello
Palazzo Bocci Hotel Spello

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing