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New Lanark Mill Hotel
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Reviews (2,136)
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All reviewsold millheritage siteheritage centreleisure facilitiesrobert owenfirst classself cateringstunning locationcotton millshort breaklovely hotelview of the riverwell worth a visitnight breakrelaxing breakroom was largestrawberries
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2,069 - 2,074 of 2,136 reviews
Reviewed July 25, 2009

My husband and I stayed here for a weekend for our second wedding anniversary (its a cotton mill and 2nd anniversary is cotton!). We booked a deluxe room which was the largest room that either of us had ever stayed in. Although the room was a little dated, this didn't affect the comfort of our stay. The room was clean, quiet and comfortable.
-we never heard any noise from the other rooms even though there was a wedding there on the Saturday.

The hotel overall was nice. The meals in the evening and morning were good, with plenty of choice. The staff were friendly and very helpful which helped to create a very happy and relaxed atmosphere. The pool, which was free to hotel guests, was lovely and clean - we really enjoyed our morning swims.

Overall, we did enjoy our stay. The World Heritage Site itself is fascinating and we really enjoyed learning about their importance in the social/labour movement. The hotel is very nice and we were pleased with our choice. It wasn's cheap but overall, we felt that it was worth it and would stay again if we were ever in that part of the world.

  • Stayed: June 2009, traveled as a couple
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Thank BarbicanB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 14, 2009

We were recommended this hotel and on arrival we were really impressed by the location. The hotel though seems to lack a bit of "seriousness" about it's role. Apart from the waiting staff in the restaurant who were brilliant, there seemed to be a feeling that other staff were just marking time. Our dinner was spoilt by a staff members children randomly bashing the notes on a piano until I asked a staff member to get it stopped. There was a gala in the local town on the day we arrived and the Spa and other facilities were closed early which meant my partner was unable to have any spa treatments. We were not told about this when we booked or when we checked in. To have a great hotel in a great location, needs more then just the location!

  • Stayed: June 2009, traveled as a couple
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Thank Roger645
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 20, 2009

New Lanark Mill Hotel is part of the New Lanark World Heritage Centre just outside Lanark. It is a beautiful setting with the falls of clyde, ideal for walking and relaxing. The rooms are large and comfortable, we stayed on valentines night and the hotel was full with a wedding party but we never heard a thing. The staff are pleasant and always aim to please. We love this place so much we are getting married there later this year and have no doubt our friends and family will love it as much as we do. It is not a luxury hotel but it has got a new leisure pool with sauna, steam room and gym plus beauty therapists on hand. I cannot fault the service and the food is always fresh and beautifully presented and is of course delicious. For those wanting a romantic weekend or a quite break away from the hustle and bustle of the city this is a fantastic place to unwind.

  • Stayed: February 2009, traveled as a couple
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Thank Kirkychic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 3, 2009

Stayed in the New Lanark Mill for a wedding. Picturesque location and the hotel is a beautifully converted former Mill Building. The rooms are huge!! Nice and clean and good views out to the Heritage Centre. Our dinner at the wedding was very good and the breakfast, included in our rate, offered a good quality selection of hot and cold food and drink.

When I called to book found reception to be unhelpful and pretty rude - considering how much business they got from the wedding I would have thought customer service would have been better! However we never experienced any problems with check-in and reception was friendly on arrival - tho it was pretty congested at check-out, so I'd probably check-out sharper next time.

New Lanark itself is a lovely place and if you get the weather, definately do the walk along the Clyde to the Falls. Hotel would be nice for a peaceful, romantic getaway

  • Stayed: September 2007, traveled as a couple
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Thank Dizzyelmo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 3, 2009

We have just returned from an enjoyable New Year packaged break at the hotel which is located within the village of New Lanark, a World Heritage site. The hotel has been built on the ruins of one of the cotton mills and designed as it would have looked in days gone by, in keeping with the historic village. It is not difficult to imagine how it would have been to walk around the site when it was an operating mill and of course there is a visitors centre a few hundred yards away which re-tells the story.

The interior is a blend of old and new and is comfortably and fairly simply furnished, perhaps in recognition of its past. This is of course a modern hotel now with the comforts you would expect, and more, of a 3 star establishment (we’ve certainly been in hotels with 4 star ratings which have not been as good).

Our room was at the rear of the building with a view over the River Clyde which at one time would have powered the mills at the site. As others have mentioned, you do hear the river running past however we didn’t find it kept us awake at night. The rooms at the front overlook the village - terraced houses and that of the former owner, Robert Owen, so either way the view is good.

The room was spacious and easily accommodated the comfortable double and a single bed. A trouser press, tea/coffee making facilities and a hair dryer were provided and although the TV reception wasn’t great a few additional freeview channels were available. The bathroom floor featured slate tiles. We found our shower over the bath to be a bit erratic. The water powered out of it however it lacked control (a bit like a recreation of the Falls of Clyde in our room!) It was very cold when turning on and off and could become scorching at the upper end of the range unless you were careful with the controls (there is a warning about this on the wall). We eventually found it best to get optimum settings prior to stepping into the shower. The bath by contrast was super. It filled very quickly and was long enough to stretch out in and relax for a nice soak. Like many hotels we’ve stayed in, the lighting over mirrors in the bedroom and the bathroom were not ideal for preparing for a night out! Would it be too much to ask for a decent, bright light there?

The lift beyond the pleasant bar and towards the leisure centre was quite slow and looked in need of refreshing (may have seen one too many uses for services). However the one off the reception was quicker and you could then just walk along the linked corridors to access bedrooms on the far side of the buildings. This is handy to remember if you wish to avoid taking your luggage through the bar area when staying on that particular side of the hotel.

The hotel was generally clean and tidy.

We dined in the Robert Owen suite on “Hogmanay” and the set menu was of a good standard, as was the service for approximately 150 guests. A ceiledh band provided entertainment for the first half of the evening and just before midnight we all went outside to the front of the hotel to hear the bells chime in the New Year followed by a fireworks display set off from the roof top garden. When back inside a disco went on until 2.00am and although some guests had spirited off to their rooms by then a reasonable number kept going to the end of the official celebrations - and some beyond that! A good night appeared to be had by all those attending.

Our “brunch” the following day was served between 10.30am and 2.30pm which was ideal in the circumstances! The selection was very good - a buffet of hot favourites and some cold alternatives, cereals, etc and a number of other hot dishes which could be placed to order at no extra cost. Again the staff were all very pleasant in our experience. We also had afternoon tea in the reception lounge, a buffet dinner back in the Robert Owen suite and breakfast the following day all of which were of a good standard. We’ve dined in the restaurant previously and the food there is usually excellent.

A leisure centre with pool has been integrated recently and is free for residents to use although during our stay over the holidays it was open limited hours. The changing rooms nearest the gym are small and I’d be inclined to be go prepared for action and return to my room for a shower. The communal locker area nearest to the pool has some changing rooms and there are male/female showers just at the entrance to the pool. The pool is very nice, although I can’t comment on the steam room or Jacuzzi as I haven’t used them.

We’d highly recommend a stay here for a short break or as a base to explore the area.

The immediate location is great for a bit of outdoor exploring - around the village itself and the walk up the riverside, both of which are very picturesque. There is a "hide" to observe perigrine falcons which nest on the rocks above the river. The town of Lanark is a few miles away with a small selection of shops, pubs and restaurants but it lacks the charm of New Lanark.

  • Stayed: January 2009, traveled as a couple
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2  Thank Rantin rover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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