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“Wonderful relaxing hotel.”

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New Lanark Mill Hotel
Ranked #1 of 2 Hotels in Lanark
Certificate of Excellence
Reviewed November 14, 2012

This trip was the fourth time we have stayed at New Lanark Hotel, and not only did it not disapoint, again, they have once more improved the hotel in terms of food and service. The staff are so helpful, the amenties always excellent, the value terrific. New Lanark Mill is one of our annual holiday highlights.

  • Stayed: November 2012, traveled with friends
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Thank Gordon D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,489 - 1,495 of 1,871 reviews

Reviewed November 12, 2012

Wow, what can I say. fantastic hotel in a stunning location with the bonus of the visitor centre and Clyde nature reserve right on the doorstep. The staff were excellent and most helpful, the food was absolutely superb
Will definately be back for a longer stay

  • Stayed: November 2012, traveled as a couple
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Thank Bob E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 10, 2012 via mobile

Our 2nd visit, had a really nice stay, great staff, great food, superb leisure club, great location.

Would be 5* if we had wi-fi throughout (no 3G network here) - there was also an unpleasant smell in and around the lift by the bar, to the point where my wife insisted we use the lift by reception!

  • Stayed: November 2012
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Thank mckcol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelsmanager, General Manager at New Lanark Mill Hotel, responded to this reviewResponded November 12, 2012

Thank you for taking the time to write a very favourable review of our hotel on tripadvisor following your recent stay at New Lanark Mill Hotel. We very much appreciate your comments. I am currently looking at options to install wifi into all of our bedrooms. As you know we do provide a complimentary wifi service within the public areas of the hotel but I am aware that this does now need to be expanded throughout the hotel. Hopefully in the New Year we will be in a position to offer complimentary wifi in all of our guest bedrooms.

Once again thank you for staying with us for a second time around and I look forward to welcoming you back in the near future.

Kind regards,
John Stirrat

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 10, 2012

We chose New Lanark for our wedding meal and reception for many reasons - we'd stayed there lots of times before and found the service and food to be consistently good, the setting is a beautiful as anywhere we've seen, and we loved the idea of having an unusual wedding venue - a world heritage site!

Our wedding co-ordinators were both really helpful and accommodating from day one of planning the wedding. We were blessed with a gorgeous sunny day which showed off the scenery beautifully!

The day went really smoothly and we were so grateful to all the staff for their hard work.

We had our ceilidh reception in the rooms above the visitor centre, and again the Visitor Centre staff were fantastic and the buffet was great! (The visitor centre rooms are something else)

The honeymoon suite was lovely, a great big four-poster bed and lovely views.
All of my guests had a great time, and some enjoyed the scenic walks the next day up to the Cora Linn.

I'd recommend any bride and groom to consider this for a venue!!

  • Stayed: August 2012, traveled as a couple
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1  Thank Mysteryjam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelsmanager, General Manager at New Lanark Mill Hotel, responded to this reviewResponded November 12, 2012

I just wanted to thank you for taking the time to write a review of our hotel on Tripadvisor following your recent very special day. I'm delighted that you chose to share the experience of your day on the internet as this can only help us in attracting new guests to our hotel.

We very much appreciate you choosing our hotel for the venue of your wedding and I have passed your review onto Lynne and Debbie. The girls work very hard to bring our weddings together so that on the day the bride and groom can relax and not worry about anything. I'm glad you had such an enjoyable time.

Once again thank you for your kind words and we look forward to welcoming you back for your anniversary!

Kind regards,
John Stirrat

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Reviewed November 9, 2012

Exceptionally good hotel, staff were great, room lovely and clean, restaurant was very good and waiting staff very friendly and helpfull.Went with 3 other couples and everyone was very happy with their rooms and the facilities, all of our rooms had nice outlooks especially the ones looking on to the river.

  • Stayed: November 2012, traveled with friends
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Thank Bob B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelsmanager, General Manager at New Lanark Mill Hotel, responded to this reviewResponded November 12, 2012

I just wanted to take this opportunity to thank you for writing a very favourable review of our hotel on Tripadvisor following your recent stay with friends and family at New Lanark. I'm delighted that you had such an enjoyable time and that you shared your experience on the internet. We very much appreciate your kind words and hope that you will return in the very near future.

Once again thank you for awarding us a 5 star review and please do not hesitate to contact me if I can be of any assistance.

Kind regards,
John Stirrat

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Reviewed November 9, 2012

We stayed at new Lanark Mill Hotel mid October for a 3 night break, dinner, bed and breakfast. The hotel was great, the staff friendly and helpful as always. The quality of food was excellent well presented and tasted delicious. Full marks must go to new chef, Lindsey and her Team. While on our visit John Stirrat, General Manager showed us round one of the newly refurbished water houses, we were most impressed with the beautiful decor and lovely river views, we hope to try this out next year. We always enjoy the Spa facilities and treatments. We look forward to our next visit. The visitors centre is well worth going to see.

Room Tip: All the rooms are lovely, spacious and clean with a superb view
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  • Stayed: October 2012, traveled as a couple
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Thank Janeen9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelsmanager, General Manager at New Lanark Mill Hotel, responded to this reviewResponded November 12, 2012

Thank you once again for writing a very favourable review of our hotel on Tripadvisor following your recent stay at New Lanark. You are a very loyal customer to us and we very much appreciate the support you have shown to us throughout the year.

I'm glad you liked the Waterhouse and hope that you will experience a stay in one of our cottages at somepoint in the future. I know you love staying in the hotel but I'm sure you will be equally as pleased with the Waterhouse.

Once again thank you for your 5 star review and for sharing your experience on Tripadvisor. We very much look forward to welcoming you back once again to the St Andrews night Ceilidh at the end of the month.

Kind regards,
John Stirrat

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Reviewed November 7, 2012

Just back from staying at the New Lanark Mill Hotel.
Stayed there for a 3 night break, dinner bed and breakfast. Hotel was just great everything in the room was just what you needed,clean tidy and spacious.Views of the river lovely. Staff were so helpful- Food was brilliant- every meal we had was beautifully cooked and presented. Location of the Hotel was super -went on a walk along the river the first day to see the Falls of Clyde- beautiful. Heritage centre was very good too. Leisure facilities in the Hotel were very good also.
We will definately be back to visit. Cant fault our stay in any way. A lovely break just what we were needing, so relaxing.

  • Stayed: November 2012, traveled as a couple
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Thank ks5758
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelsmanager, General Manager at New Lanark Mill Hotel, responded to this reviewResponded November 12, 2012

Thank you for taking the time to write an excellent review of our hotel on Tripadvisor following your recent stay at New Lanark. Overall it looks like you had a thoroughly enjoyable stay and that you were able to take in all the services and faciliites that are availabel to our guest at New Lanark.

It is always such a great pleasure to receive feedback that is positive and which gives praise not only to our facilities but also to the staff. Please be assured that I will pass your review onto the team as I know they will also appreciate you taking the time to write the review.

Once again thank you for your kind words and I look forward to welcoming you back to New Lanark in the very near future.

Kind regards,
John Stirrat

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about New Lanark Mill Hotel

Address: Mill One | New Lanark, Lanark ML11 9DB, Scotland
Phone Number:
Location: United Kingdom > Scotland > South Lanarkshire > Lanark
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Lanark
Price Range: $110 - $197 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — New Lanark Mill Hotel 3*
Number of rooms: 38
Official Description (provided by the hotel):
New Lanark World Heritage Site is a truly unique setting. Surrounded by native woodlands and close to the famous Falls of Clyde, New Lanark was founded in 1785 as a cotton spinning village and became famous as the site of Robert Owen's pioneering social reforms. Now beautifully restored, New Lanark is both a living community and tourist attraction. New Lanark Mill Hotel is a stunning award winning conversion from an original 18th century mill. It offers fantastic views across the surrounding conservation area and River Clyde ... more   less 
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Also Known As:
Hotel New Lanark Mill
New Lanark Mill Hotel Scotland

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