What a delight to find John Stirrat, the General Manager waiting to greet us as our coach arrived at the New Lanark Mill Hotel. His warm welcome and that of his staff ensured that we were all going to have a wonderful holiday.
The rooms are spacious and airy with incredibly comfortable beds, ultra white cotton bedding and fluffy duvets. Sufficient supplies of complimentary refreshments. The bathroom also had full sized branded products. All of the bedrooms are on floors 5 & 6, which is not a problem as you enter the hotel on floor 2 and the lifts are excellent and reliable. We were in room 7 and it afforded outstanding views of the Clyde.
The quality of the food was excellent, and the menu selection more than met the needs of everybody in our party.
The Spa was first rate and free use of the hotels swimming pool, Jacuzzi, Sauna and Steam Room was an added bonus. The fitness room was also very well equipped, albeit I did not try it for my self.
Residents can obtain a 25% discount. The Heritage Centre has a great deal to offer and so a bad weather day need never be a wasted day. On site is the Edinburgh Woollen Mill Shop, a Gift Shop and a Restaurant. The walks around the hotel are exceptional and breathtaking.
I would not hesitate to recommend the New Lanark Mill Hotel to anybody. The General Manager fully embraces the need need to deliver outstanding levels of customer service. He is not afraid to work along side his staff and has the respect if his staff. This ensures that each guest benefits as the staff in the hotel are keen to serve. Well done John, we've already booked for next year and look forward to our return.
- Official Description (provided by the hotel):
- New Lanark World Heritage Site is a truly unique setting. Surrounded by native woodlands and close to the famous Falls of Clyde, New Lanark was founded in 1785 as a cotton spinning village and became famous as the site of Robert Owen's pioneering social reforms. Now beautifully restored, New Lanark is both a living community and tourist attraction. New Lanark Mill Hotel is a stunning award winning conversion from an original 18th century mill. It offers fantastic views across the surrounding conservation area and River Clyde ... more less
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- Also Known As:
- Hotel New Lanark Mill
- New Lanark Mill Hotel Scotland