This hotel is located on a kind of small industrial estate but by a school with small villages and nice pubs about 10 minutes in either direction. This is a wonderful hotel, very clean and modern, decorated to a good standard and the bedrooms are very comfortable and of a good quality (beds are very comfy).The hotel has wonderful gardens, a nice looking golf course, and a smallish indoor swimming pool. We stayed here for a long weekend and visted Longleat, Cheddar Gorge and Bath. Taxi into bath was £25 each way 20-25 minute journey. The hotel has a decent restaurant and an adquate bar. When we stayed there was a wedding going on but the hotel is well designed and the rooms are very quite - suprised us! The one down side was that we stayed on a room only basis but took breakfast seperately which we thought was priced on the menu as £6.95 - fair value. BEWARE the cost of breakfast is £12.95 - poor value, on realising this at check out we complained and the manager was good enough to reduce the costs but disagreed that the prices were not clear - hope they change that! What we found outstanding was the customer service. Every single member of staff was simply performing at the top of our expectations - the best customer service in a long time yet it seemed to be perfectly normal to operate like this across the hotel from the check in, to bringing an iron to the room within 2 minutes, giving information on the local area, the night porter serving drinks after the bar closed etc etc FANTASTIC. We would go back to this hotel time and time again with the service and experience we had. Highly recommended (just watch that breakfast).
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- Also Known As:
- Best Western Midsomer Norton
- Midsomer Norton Best Western
- Best Western Plus Centurion Hotel Midsomer Norton, Somerset