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“Expensive - like all Congolese hotels, but helpful staff and a nice breakfast” 4 of 5 bubbles
Review of Grand Karavia Hotel

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Grand Karavia Hotel
Ranked #1 of 6 Hotels in Lubumbashi
Certificate of Excellence
Washington, District of Columbia, United States
Level Contributor
106 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“Expensive - like all Congolese hotels, but helpful staff and a nice breakfast”
4 of 5 bubbles Reviewed February 15, 2014

The Grand Karavia has a lovely breakfast and a great staff. The internet was spotty and I had better luck with the Wi-Fi in the lobby and another colleague had better luck with an ethernet cable in her room, but the signal didn't seem consistent.

  • Stayed February 2014, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Kirsten W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMGKH, Directeur général at Grand Karavia Hotel, responded to this review, May 7, 2014
Dear Mrs Kirsten,

The Grand karavia hotel's team is thanking you for your nice posting.
Guest satisfaction and experience is in the heart of our priorities, hoping that you're keeping a good experience with us.

On other side, I wanted to inform you that we're right now deploying a 100% WIFI coverage with high speed connectivity and very good signal. We also launched a Taxi & Limo service to welcome our guests from airport.

All Grand Karavia Hotel's team will be happy to welcome you again during your next trip to Lubumbashi, and make your stay unforgettable.

Best Regards,

Laurent Ortéga
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

137 reviews from our community

Traveler rating
    55
    52
    23
    4
    3
See reviews for
6
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105
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Turkish first
  • Any
English first
Pretoria, South Africa
Level Contributor
47 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed January 21, 2014

I stayed in the Karavia for a week and really enjoyed my stay! The hotel has a big swimming pool and is very clean and safe. The restaurant and bar are also very nice, and its almost next door to the golf course. Will definitely stay at the Karavia again if I return to Lubumbashi.

  • Stayed April 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Morne v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMGKH, Directeur général at Grand Karavia Hotel, responded to this review, May 7, 2014
Dear Mr Morne,

I just wanted to thanks you for your nice comment, the Grand Karavia Hotel's team will be glad to welcome you during your next trip to Lubumbashi.

Best Regards,

Laurent Ortéga
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ahmedabad
Level Contributor
24 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed December 21, 2013

It is peaceful, serene, calm and rejuvenating. I spent 5 days on a Business trip. Staff are caring, if you know French you life will be much easier :)
Everything about the hotel is amazing, food, ambiance, people, gardens, pool, open spaces, rooms.... and the lake adjoining.
Just one major drawback - No free internet, even after paying USD 20 for 24 hrs the speed was not upto the mark, lots of interruptions and bandwidth issues. Rooms do not have a Wi-Fi, you can use a Wi-Fi only in the reception area that too with a password.
Over all a fun place..... :)

Room Tip: Rooms on 4th & 5th Floor give you a better view. Do not take rooms towards the end of the corrid...
See more room tips
  • Stayed December 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank HimanshuSharma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMGKH, Directeur général at Grand Karavia Hotel, responded to this review, May 14, 2014
Dear Sir/Madam,

I firstly want to thanks you for your comment, as your wellness and our service is in the heart of our priorities.

You're absolutely right regarding WIFI coverage and internet speed, however we're right now deploying a 100% hotel coverage with high speed internet.

The Grand Karavia Hotel's team will be more than happy to receive you again during your next trip to Lubumbashi.

Yours Faithfully,

Laurent Ortéga
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Istanbul, Turkey
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed December 4, 2013

İn a big garden, near the Golf Club a nice Hotel.
There is a little lake in the garden.
Sunday live music and grill and beer party at the garden.

Safety and clean good hotel. Rooms are not big enough but its ok for Lubumbashi.

Room Tip: At 5. floor, there is some suits with 2 bathroom, office room and etc.
See more room tips
  • Stayed November 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank afozbilgen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMGKH, Directeur général at Grand Karavia Hotel, responded to this review, May 14, 2014
Google Translation
Bonjour Madame,

Je tiens tout d'abord à vous remercier pour votre commentaire lors de votre dernier passage au Grand Karavia Hôtel.

Effectivement, votre bienêtre et la qualité de nos services est au coeur de nos priorités.

Toute l'équipe du Grand Karavia Hôtel se joint à moi, en espérant pouvoir vous accueillir à nouveau lors de votre prochain séjour à Lubumbashi.

Très Cordialement,

Laurent Ortéga
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mwanza, Tanzania
Level Contributor
33 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed November 18, 2013

The hotel is well looked after and after staying in other properties in the city - the best one. Rooms are comfortable however very small. Food is good and the hotel has a nice deck overlooking the man made lake. However beware - its pricey! Average simple meals can cost upto US$ 50-60 per head (which is quite a bit for this part of the world). The hotel is slightly out of the city centre however they have great steak houses and restaurants a stones throw away which is very popular with the expat community!

  • Stayed October 2013, traveled on business
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank kunal16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMGKH, Directeur général at Grand Karavia Hotel, responded to this review, May 14, 2014
Dear Sir/Madam,

Thank you very much for your comment, we're very happy that you enjoyed your last stay at the Grand Karavia Hotel.


I do understand your feeling regarding the F&B pricing, this is why during those last month past, we've been working with our new Chef on other formulas like a 3 courses Lunch for $30, we're also busy on our new Menus whom take place half june with more offers and attractive prices.

Do not hesitate to contact us for your next trip to Lubumbashi, we'll be more than happy to welcome you again.

Yours Faithfully,

Laurent Ortéga
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montreal, Canada
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed November 10, 2013

I stayed 3 weeks, it is very clean and safe. The staff speak french and some a good english. there was a meeting during 5 days and the hotel was full. Service was still good but with a bit of delay but acceptable. They should had provided more chair on the terrasse and around the pool

  • Stayed October 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Yvon B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMGKH, Directeur général at Grand Karavia Hotel, responded to this review, September 22, 2015
Google Translation
Chère Madame, Cher Monsieur,

Je tiens tout d'abord à vous remercier pour votre commentaires lors de votre passage au Grand Karavia Hôtel. Effectivement, votre expérience et votre bien être est au coeur de nos priorités.

Dans l'attente, je vous souhaite au nom du Grand Karavia Hôtel et de toutes ces équipes une excellente journée.

Laurent Ortéga
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
26 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed November 2, 2013 via mobile

Very friendly and helpful staff trying to fulfill also special requests. Stylish decorated rooms, everything very clean. Good restaurant with a standard menu, with an outdoor terrace in a tranquil setting.

Stayed October 2013, traveled on business
Helpful?
Thank vreni145
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grand Karavia Hotel

Property: Grand Karavia Hotel
Address: 55, Route du Golf | Quartier Golf, Lubumbashi 450, Democratic Republic of the Congo
Location: Democratic Republic of the Congo > Katanga Province > Lubumbashi
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 6 Hotels in Lubumbashi
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Grand Karavia Hotel 5*
Number of rooms: 197
Official Description (provided by the hotel):
Effortlessly stylish, appealing modern, Pullman Lubumbashi Grand Karavia, offers travelers an unique experience at the heart of Africa's copperbelt. Situated on the slopes of Lubumbashi Lake, surrounded by lush gardens and the Lubumbashi Golf Club,this modern international hotel offers all the facilities and services necessary to ensure guests a pleasant experience. ... more   less 
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