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Chateau Suites at Sylvan Bay
Ranked #3 of 6 Hotels in Sylvan Lake
Reviewed November 18, 2011

We stayed in the 2 bedroom suite which includes 2 bedrooms, 2 bathrooms and a hide-a-bed in the living room. The suite suited our needs just fine, giving us lots of room to spread out and feel like we were in someone's home rather than in a hotel. The full kitchen (and BBQ on the deck) allowed us to eat great food that we cooked ourselves. (There are grocery stores in Sylvan to get supplies.) The kitchen comes equipped with dishes, utensils, pots, etc. but do bring your own oil, salt/pepper and food, of course.

When we were on our way home, we discovered that we had left behind some items in one of the drawers. The staff managed to locate the items and sent them out the next day. For this reason, alone, I would stay at this location again.

  • Stayed: November 2011, traveled with family
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2  Thank kazmel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviews (18)
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4 - 10 of 18 reviews

Reviewed September 15, 2011

We attended a leadership conference this past weekend and our accommodations were at the Chateau Suites. Upon arrival we were greeted by our hostess who quickly checked us in and answered all our questions. The rooms were very clean and comfortable, view of the water was and scenery was spectacular. The elevator was slow but not really an issue as patience is a key to a positive experience. The noise from the late night partiers on the main street was a bit of a hassle, but this would happen regardless of the hotel on the main drag. It was a bit expensive, but certainly affordable for the type of accommodations. We will definitely return for a stay at this hotel when we once return to Sylvan Lake.

  • Stayed: September 2011, traveled on business
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2  Thank firechief-JL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 23, 2011

wonderful hotel spoiled by a couple of things. on the plus side it was affordable and included a full kitchen, separate bedroom, ensuite laundry and a balcony with a view. the problem starts with the view which is spoiled by a water slide park next door, also there is only 1 elevator that the cleaning staff likes to use. thankfully the good things outweigh the bad and would go back again.

  • Stayed: June 2011, traveled with family
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2  Thank jts1948
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 10, 2011

We stayed in the 2 Bedroom executive suite. It was very clean and very comfortable. The front desk staff weren't too friendly or helpful. As April is still off season there weren't too many guests staying at the hotel so it was nice and quiet. We will return again to go scrap booking in the off season.

Room Tip: An AMA membership gives you a better rate.
  • Stayed: April 2011, traveled with friends
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Thank Cathie042
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 31, 2010

We ALL loved it ... ages 9 to 92. Great views, rooms and staff. Thanks for the memories that we will all share. Expensive, but worth it.

Stayed: August 2010, traveled with family
Thank sunburnt99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 19, 2010

Our family stayed at the Chateau Suited for 3 nights, Aug 12, 13, and 14. For $300.00 a night we were very disappointed in the quality and service of this hotel. On Saturday night we could not sleep becasue of the parties that were taking place in the hotel till 3am. When we complained the person at the front desk said they would call security but nothing every happened? No apoligies or anyhing upon check out. Also there is no DAILY room cleaning. You are on your own. They are however, generous enough to give you clean towels. NO a FAMILY HOTEL!!!! Good if you want to party late into the night!!!

  • Stayed: August 2010, traveled with family
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4  Thank karryk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 9, 2010

We stayed in a 1 bedroom with 3 children. They charge $20.00 per night for the extra child. I do not know why since they did not provide extra bedding or a cot for the extra $20. Very nice rooms what you see on the virtual tour is what you get. Bring extra personal items as they are not provided as in reg. hotels. Pillows were too thin. Very nice to come back to hotel for lunch and supper from the slides and beach. Check the available packages on line before phoning for reservations as they will not tell you and you can save money. We enjoyed the comfort and the easy access. The nice beach is quite a walk though, especially with young children. Room was clean.

Stayed: August 2010, traveled with family
1  Thank rasacl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Chateau Suites at Sylvan Bay

Address: 5100 Lakeshore Dr | Sylvan Lake, Sylvan Lake, Alberta T4S 2L7, Canada
Location: Canada > Alberta > Sylvan Lake
Amenities:
Fitness Center with Gym / Workout Room Restaurant
Hotel Style:
Ranked #3 of 6 Hotels in Sylvan Lake
Number of rooms: 61
Also Known As:
Chateau Suites At Sylvan Bay Hotel Sylvan Lake
Chateau Hotel Sylvan Lake
Chateau Suites At Sylvan Bay Sylvan Lake, Alberta

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