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“OK hotel with nice view”

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Marigot Beach Club and Dive Resort
Ranked #4 of 4 Hotels in Marigot Bay
petersburg, va
Level 5 Contributor
53 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
“OK hotel with nice view”
Reviewed January 17, 2014

As other reviewers have said, this place could be great. We requested lower level with kitchen, and that is what we got. Unit was very tiny, and there is a reason they don't really show 'kitchen' in their pictures. It is like being in a tiny camper. The 'kitchen' consists of a double hot plate, and the lighting is terrible. Knives very dull, and when we asked to borrow one from kitchen, they chased me down later that morning because the chef needed it. Seriously, the poor chef only had that one little knife. There is plenty of storage, and the bathroom had a nice shower, and hot water was never a problem. The a/c was fine although it needs a key to run which is attached to your room key. It was hot so we just separated the two keys. While the room was very charming, it was the smallest place we have ever stayed. Two people could not pass without squeezing. We had to invent our own way to leave the suitcases open and live out of for the things we couldn't hang up. We had a corner unit which was gave us better breezes on the veranda. If not for the veranda, we would have gone crazy in the tiny space. The bed was very uncomfortable, and we didn't sleep. Learned later that we should ask for different mattress. They let us check out the room next door, and wanted us to move our stuff, but we got them to just exchange mattresses. If 1 is soft, and 10 is hard, our first one was -5, and the replacement was a 15! The hard one was better than the mushy one, but still very unconfortable. Because we tossed and turned all night we had to listen to the loudy squeaky bed. No fault of the resort, but the tree frogs at night will drive you crazy. I had to fold up a shirt and put it over my head to muffle the racket. There is also a large light that shines right into this room, but it does go out later. They sell ear plugs in the store across the way for a reason.
The pool is ok, but not very big, but the bay is right there.
As you know, you must take a little ferry to get there. You park in a very rough, pot hole parking lot with huge piles of smelly garbage, and it is dark. Then you walk down a steep street to catch the ferry which looks like it has been through a war or two. The day driver was very prompt, but the night time driver was often busy on his cell phone and we had to wait to get picked up. Sometimes a driver of a different boat took pity on us standing there so long in the rain, and took us across, but we felt obligated to tip him since it wasn't his job. Several days the ferry was broken, and a different one would pick you up, but often had to make other stops. On the last day, it was still broken, and we had to haul our luggage across the beach to get picked up by the other one.
All the staff we encountered was really polite and helpful. Thanks Yellow and Suzanne, and the girl in charge of our room whose name I don't remember.
The food at the restaurant was fine, but like others have said doesn't change if you are there for any length of time, but we went elsewhere when we could.
People have said the beach was small, but we found it to be just fine. Who needs a huge beach? Yellow would always bring chairs for us when we went down to the beach.
Internet is available only near the office and the restaurant, and sometimes didn't work, but we were on an island after all. We were lucky in #54 because it was right above the office, and we could usually get internet on the veranda, and sometimes in bed. Some days I could even get connected on the beach.
Remember to take your chargers and devices with you when you are in the restaurant so they can get charged.
Because of the storm the bay was very clowdy, and not good for snorkeling, but seemed to be clearing up nicely when we left. It was fun to watch the huge yachts and tiny boats coming and going all the time.

Room Tip: Resort is on a steep hill so if steps are an issue, ask for a lower unit. Corner is better for vera...
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  • Stayed January 2014, traveled as a couple
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Helpful?
3 Thank maggymolly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marigot, Director of Sales at Marigot Beach Club and Dive Resort, responded to this review, May 17, 2017
Dear maggywolly,

Thank you for your review. We are now in 2017 and quite a few has changed. We have the most tranquil resort in St.Lucia. We await your soonest arrival.
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371 reviews from our community

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Trinidad
2 reviews
Reviewed January 15, 2014

Food were delicious also. Overall it was a nice experience and the people were very helpful. Location was ideal. Lovely restaurants in the surroundings. Catamaran cruise and tree top zips lining is a must do in St Lucia lol.

  • Stayed January 2014, traveled as a couple
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Helpful?
Thank shameer m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marigot, Front Office Manager at Marigot Beach Club and Dive Resort, responded to this review, February 14, 2014
Hi Shameer M,
Thank you for sharing your experience with us :)
We are pleased to know that you both had a great time and that your expectations were met.
Thanks for choosing our resort to celebrate your honeymoon. On behalf of team MBC we join in wishing you both all the best.
We look forward to having you join us again sometime in the near future.


Best wishes,
ML
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Manchester, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 13, 2014

My wife and myself stayed in Marigot beach club last December 2013, and i must say it was terrific. We had a really lovely room with tropical flowers on the bed when we arrived, and invited to complementary rum punches, so we could chill out after a long journey from the UK. The staff were really friendly especially the barman Glen, who was really entertaining and made everyone welcome to his bar. The rooms were kept very clean and fully serviced each morning .Staff were very helpful when we required information on what to do on island, also introduced us to all the local tours and how to get about, which made our stay so pleasant.The owner who is generally around during happy hour , made himself known to all guests ,and asked if they had any problems that he could attend to, but we never heard a complaint during our entire stay in his lovely hotel situated in what i can only describe as Paradise.

Room Tip: We stayed in the panoramic rooms which are fantastic.
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  • Stayed December 2013, traveled as a couple
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Helpful?
2 Thank Kingshead
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marigot, Director of Sales at Marigot Beach Club and Dive Resort, responded to this review, March 12, 2014
Dear Valued Guests,
:) Thank you for sharing your experience with us. It gives us great pleasure to know that you have enjoyed your short vacation. We wish you all he best and we trust that you would choose our resort should you decide to vacation in St. Lucia again.


Best Wishes,
M.
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North Yorkshire
Level 4 Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed January 11, 2014 via mobile

And that expectation was met.
All the issues with the room were not worth troubling the owner/manager with as they couldn't have been rectified within the period of our stay. And reading his unspeakably rude retorts to previous negative TA reviews I didn't want to encounter his wroth and spoil my experience of the fantastic idillic location. Two to three full days labour, plumber and builder would have sorted our room. Clearly that's never going to happen during the period of our stay.
Please go and enjoy this breathtaking, unique location, but be prepared for rooms in need of a serious overhaul.

Stayed January 2014, traveled as a couple
Helpful?
3 Thank wingdiva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marigot, Owner at Marigot Beach Club and Dive Resort, responded to this review, January 16, 2014
After literally crawling on our hands and knees we finally recognized your very zoomed in macro image of building debris (plaster and a paint spot) and it was only after contacting you and your giving us a diagram that we located the macro detail .Indeed the mirror 3 inches X 5 inches ( 1 year old ) which was clean but was flaking behind ( since removed ) and the 1 inch plug had minor rust markings ( since changed) Do not kid yourself that you are encouraging guests with the publication of your grossly exaggerated pictures and remarks of taking days to fix when in fact all was done in a matter of minutes. The room was a redecoration and you were the first guest. I really cannot understand that (a) you did not report this and get us to rectify it (b) you did not ask for a room change if it bothered you so much ( which it obviously didn’t as it could hardly be seen, it wasn’t flagged because it wasn’t seen because it was so tiny ) amazing what cameras can do these days isn’t it. It therefore brings to my attention WHY ? what do you gain by this undeniable pedantism that obviously satisfies you. Trying to destroy businesses rep over such minor details. The pipe you are referring to just clips back in place, I guess some guests like swinging on it :) .
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London, United Kingdom
Level 3 Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed January 7, 2014

I travelled solo to Marigot Bay in Dec 2013 for 7 nights staying in a deluxe Grande studio. The website gives the impression that the resort was well maintained and offers several different healthy life style exercises such as yoga, pilates, etc. On arriving, I was informed there was no such exercises and for the 7 nights I was there, there was no option to attend such classes (which the website claimed to have continuously – a bit like the sunset cruise option that never eventuated).

On initial impressions, the Grande studio looked very comfortable however, looking a little closer it was obvious that no one had bothered to clean the studio for quite some time. Adding to this, the shower barely worked and I had to request bath towels for 2 days once the shower was fixed. In the 7 nights I stayed there, my room was not vacuumed once.

Food at Marigot is alright if you can get it. I had to ask 5 times for a menu on my first attempt at dining at Doolittle’s and was given a death stare every time I asked for something (like a menu or a drink).

The staff in reception were equally as unhelpful and unfriendly as the restaurant staff and seemed to have an excuse for everything, mostly resulting in me being the one who misunderstood the situation or was wrong.

Finally, the beach outside the Marigot Beach Club plays host to a group of weed smoking locals (you can smell it a mile off) who are more than happy to harass hotel guests both on the beach and while guests are trying to enjoy tanning time by the resort pool or eating in the bar/restaurant without the resort staff paying any attention to guests being made to feel uncomfortable by beach boys requesting drinks be bought for them on guests accounts.

I have had the opportunity to travel the world and have stayed in an array of accommodation from back packers to a 6 star hotel and have to say that I will never stay in Marigot Beach Club and would highly recommend staying elsewhere if you are visiting the beautiful St Lucia.

  • Stayed December 2013, traveled solo
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Helpful?
10 Thank Jenna A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marigot, Director of Sales at Marigot Beach Club and Dive Resort, responded to this review, May 17, 2017
Dear Jenna,

We are now in 2017 and a lot has changed. Please do not make untrue statements about Marigot Beach Club. Thank you for your review.
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Spring, Texas
1 review
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed December 24, 2013

born and stayed in the island till I was 13 years old. Then moved to Houston Texas. Marigot Beach Club and Dive Resort is the worst place to stay in St Lucia. if it rains then don't even think of leaving for hours. the hotel drainage is terrible. Having to take a ferry every time you leave is an annoying factor. Hotel service is horrible, room service is done by the security guard. didn't get clean bed sheets. Not to mention a sinking ferry who had to be picked up from the bottom of the river/ocean by a crane. Hotel Doolittle's was a horrible experience. Talking about overpriced food and waitresses not being honest. I have stayed at many places in St Lucia and have been satisfied to the maximum. However, Marigot Beach Club and Dive Resort broke that streak...worst place ever...the security guard however, is very friendly.

  • Stayed August 2013, traveled solo
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Helpful?
9 Thank herve t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marigot, General Manager at Marigot Beach Club and Dive Resort, responded to this review, January 23, 2014
Dear Mr. Herve,

At the time six weeks ago you will recall there was a tropical storm and it was not a case of irrigation, it was a case of a lot of rain. Ninety nine percent of our guest just love the one minute trip across the water by ferry.
Regarding hotel service, we would not have received a certificate of excellence if our guest were not happy with the service. I can assure you, the security guard is a security guard and just that alone. Our pricing is equal to that and even cheaper than any other restaurant in the bay.
About the Ferry, yes the ferry was hit against the dock, however it was subsequently repaired and two new ferries were bought and have arrived from oversea.

Best Regards
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Coventry, United Kingdom
Level 5 Contributor
79 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed December 22, 2013

We've just returned from a two-week stay at Marigot Beach Club, which far exceeded our expectations. We weren't expecting (nor did we want) a super-luxury five star experience, but we were pleasantly surprised at how comfortable the place is, and what a fantastically gorgeous setting.

The staff in the restaurant and bar were really friendly - sometimes service was a bit slow, but who's in a hurry anyway? The rum punches were excellent and so was the food. We also ate at Rainforest Hideaway and at the Hurricane Hole, but we honestly preferred the restaurant at Marigot Beach Club. The food was always carefully prepared and there was a really good selection of different things, including super-fresh fish every day. We particularly liked the fact that we weren't expected to dress up for dinner - not something you necessarily want to do in tropical temperatures.

The guys on the beach are great fun - they arranged various things for us, including a water taxi (Alex) into Castries, where we had a good time shopping for paintings in the market and then watching the whales getting off the cruise ships (yes, the human type), only to waddle into the nearest cafe for yet more food - very entertaining indeed.

Our room was very comfortable and our terrace looked straight out onto Marigot Bay. We stayed in one of the Panorama rooms - anyone not wanting to climb quite a few steps should stay in one of the rooms lower down, but we took the view that it all helped to burn off some of the extra calories we were consuming!

I would recommend Marigot Beach Club for anyone wanting a truly relaxing holiday in a very laidback atmosphere. We will definitely be back. Thank you everyone at MBC for helping make our holiday a special time (including Pepsi the Dog!).

  • Stayed December 2013, traveled as a couple
    • Value
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    • Rooms
    • Cleanliness
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Helpful?
2 Thank fatbottomzebra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marigot, Director of Sales at Marigot Beach Club and Dive Resort, responded to this review, March 12, 2014
Hello Fatbottomzebra,
Lol, it is good to know that your very relaxing holiday was met far beyond your expectation. We appreciate you sharing your experience with us. Thanks for such an objective review. It was also a pleasure having you. ;) Our Marigot Beach Club Team join in wishing you all the best :)

Once again we say thank you.
Best regards.
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Additional Information about Marigot Beach Club and Dive Resort

Property: Marigot Beach Club and Dive Resort
Address: Marigot Bay | St Lucia, Marigot Bay 000123, St. Lucia
Phone Number:
Location: Caribbean > St. Lucia > Castries Quarter > Marigot Bay
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #4 of 4 Hotels in Marigot Bay
Price Range (Based on Average Rates): $
Hotel Class:4 star — Marigot Beach Club and Dive Resort 4*
Number of rooms: 32
Official Description (provided by the hotel):
Marigot Beach Club and Dive Resort is the place to be if you want to de-stress on your Caribbean holidays, and if you prefer St Lucia hotels and resorts that offer a laid-back and friendly atmosphere where the emphasis is on relaxation and fun. Uniquely situated in a stunning and secluded part of St Lucia that's only accessible by boat, Marigot Beach Club and Dive Resort is nestled in lush tropical rainforest overlooking one of the most beautiful and exotic bays in the world. From the veranda of your studio or villa you'll enjoy spectacular St Lucian sunsets, and within a few steps you'll be on our palm-fringed white sand beach, sipping exotic cocktails from Doolittles Restaurant and Bar. ... more   less 
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Also Known As:
Marigot Beach Club And Dive Hotel Marigot Bay
Marigot Beach Hotel Dive

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