We thoroughly enjoyed our meal at Doolittle’s, even though initially, we had thought that it was going to be a disaster.
The evening started badly. On arrival, we saw that the table that we had reserved earlier in the day was already occupied. The restaurant manageress apologised for their mistake and offered us a complementary drink whist waiting for the table next to our “reserved” one to be cleared and re-laid.
The restaurant was very lively and busy and buzzed with activity. Once installed at our table we were able to appreciate the great view over the bay and the tropical fish swimming at the water’s edge.
My husband wanted shrimps as a main course. We were informed by the waitress that shrimps were “off”, as they had been very busy earlier that evening. So, as a second choice he opted for the ribs, only to be told after a few minutes that they were “off” as well. However, the manageress, Suzzane, sensing that we were perhaps a little put out, somehow managed to rustle-up the very last portion of ribs from somewhere.
Next, when ordering the wine, the bottle initially selected was proclaimed as being “off”. Suzzane came to the rescue again, with a comparable suggestion which was very much enjoyed.
Having drunk the wine and consumed the starters and main courses, we were feeling much more relaxed and happier about our dining experience. My husband proclaimed that the ribs were the best that he had eaten in some time. The restaurant manageress, by her professionalism and charm had solved a potentially disastrous situation. We felt that the owner of the hotel and restaurant was very fortunate to have such an asset.
As the helpings were rather copious, I didn’t want a dessert, but my husband opted for a chocolate and strawberry ice-cream sundae. Lo and behold, what had happened to the chocolate ice-cream – it was “OFF”! All I could do was giggle and laugh! A long list of other suggestions was cited and the ice-cream sundae was duly consumed and very much enjoyed.
At the end of our meal, the hotel owner came to our table and explained that supplies were not always easy to replace in St. Lucia. This we know to be true, as most things have to be imported. It is just part of the “island flavour”!
Well done Suzzane! We really enjoyed our evening thanks to your good humour and professional attitude and we were able to laugh at the potential problems.