Just returned from a four-night stay at the Viceroy. I don’t even know where to start with the superlatives. It is simply the most amazing place I have ever stayed and I don’t consider myself easily pleased. This was our second trip to Anguilla – we stayed at Cap Juluca in September (my review of that resort is also on Trip Advisor) and liked the island so much that we jumped at the chance to return this year.
We were warmly welcomed when we arrived with cold towels and a drink. The lobby as well as all the common areas is absolutely stunning. We had reserved a rooftop studio room but were upgraded to a one-bedroom oceanfront suite, which was a great way to start our visit. We were given a tour of the property on the way to our stunning room. Our room did face the building where construction is ongoing, as some others had reported. However, we quickly decided the upgrade was worth having a little extra noise during the day. The view was still amazing with a full ocean view and the large pool directly below. We never felt bothered by any of the construction throughout our stay.
We ended up eating at the resort every meal while we were there and each meal was fantastic. The breakfasts are complimentary with made to order omelets, fresh fruits as well as baked items. We always had lunch at the beach, then dinner at the fantastic Coba restaurant. The prices are pretty high compared to US norms but average for a nice restaurant on the island, from our experience.
We had been disappointed in the level of service at Cap Juluca but we found that the service at the Viceroy was much better. The staff go out of their way to say hello to you and just seemed to be happier to get you what you needed than at Cap Juluca. We had read reports about slow service but we didn’t experience that too often. I think the management has probably heard those complaints and gone out of their way to fix them. The GM (Jan – pronounced “Yan”) came and introduced himself to us and was always very visible and accessible throughout our stay.
We both used the exercise facilities and my wife took some spin classes. All the facilities were clean and there was plenty of space to accommodate everyone who wanted to be there. My wife also had a massage at the spa and reported that it was phenomenal.
If I had to list one thing that was less than ideal, it would be that you have to take a shuttle to the beach club area. It was only a few minute ride, but it’s not like you can just walk out of your room onto the beach like Cap Juluca, for example – you can, howver, if you are in one of the villas that are directly on a small, more secluded beach. I guess we could have walked over to that beach as it is right below the Sunset lounge & pool area but the main beach area is probably a 1/3 mile walk down the beach from the actual resort. In the big scheme of things, this was a very minor issue and I wouldn’t let it detract from you staying there.
We thoroughly enjoyed the Viceroy and look forward to returning very soon.
- Official Description (provided by the hotel):
- Four Seasons Resort and Residences Anguilla invites you to make yourself at home in 166 villas and resort accommodations, more than 80% of which overlook the breaking surf and blue horizons of two of Anguilla's 33 spectacular beaches. Relax in the seaside spa. Sample fresh cuisine with those you love, in a place where every sunset is theatrical. Immerse yourself in Anguilla's unique culture and stunning natural beauty as Four Seasons expertise takes the Caribbean to new levels of seaside luxury. ... more less
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- Also Known As:
- Viceroy Anguilla Hotel West End
- Four Seasons Resort And Residences Anguilla West End Village