Purchased a Groupon voucher as we had a holiday booked close by. My husband had to go in for an emergency hip operation and we didn't go on the holiday. I phoned up to see if we could use the voucher on the first of July (I was hoping this would be fine under the circumstances) when my husband had recovered and was told by a very rude lady 'no you can't'. Will not be visiting somewhere where the staff are so unhelpful.
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