I recently stayed at the Kings Head on recommendation. The location of the hotel is great, right in the market square, and in walking distance of some good pubs and eating places. However the hotel does not live up to the £90 for room only we are used to. The room was a decent size, although bland and without any individuality for a small market town hotel. The problem was it was dirty. The bathroom particularly was disgusting. There where towels stuffed behind the sink, presumably to catch a leak or drip. The floor was not clean with a collection of dust and dirt in the corners. The liquid soap from previous users had not been cleaned from the shower, and there was dust on the shower rail which was easily visible. The skirting board in the bedroom had thick dust on. The plus side is that it was a warm room, the bedding was clean and the bed comfortable, but it was a disappointment for the price they charge. To the credit of the management when we complained the following morning there was no hesitation or discussion, and we where not charged a penny, which we did not expect as we had not complained before. We did not feel we wanted to eat in the hotel as the impression was of a pre produced meal, but we did not have experience of this. It is a pity, as with a little effort this could be a wonderful hotel.
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- Also Known As:
- Kings Head Hotel Masham Ripon