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“What a let down.”

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Kings Head Hotel Masham
Ranked #5 of 7 Masham B&B and Inns
Reviewed June 7, 2010

I recently stayed at the Kings Head on recommendation. The location of the hotel is great, right in the market square, and in walking distance of some good pubs and eating places. However the hotel does not live up to the £90 for room only we are used to. The room was a decent size, although bland and without any individuality for a small market town hotel. The problem was it was dirty. The bathroom particularly was disgusting. There where towels stuffed behind the sink, presumably to catch a leak or drip. The floor was not clean with a collection of dust and dirt in the corners. The liquid soap from previous users had not been cleaned from the shower, and there was dust on the shower rail which was easily visible. The skirting board in the bedroom had thick dust on. The plus side is that it was a warm room, the bedding was clean and the bed comfortable, but it was a disappointment for the price they charge. To the credit of the management when we complained the following morning there was no hesitation or discussion, and we where not charged a penny, which we did not expect as we had not complained before. We did not feel we wanted to eat in the hotel as the impression was of a pre produced meal, but we did not have experience of this. It is a pity, as with a little effort this could be a wonderful hotel.

  • Stayed: May 2010, traveled as a couple
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2  Thank B21Bee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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821 - 827 of 839 reviews

Reviewed May 31, 2010

We stayed in the Copper room, a regular double room. The room was on the top floor and was large. It was very well decorated incorporating modern decor and original features such as an original wooden beam and even a sloping floor!

The area was nice and quiet with no outside noise, but yet a short walk to other pubs and restaurants.

The bathroom was ample, but could use a little updating.

Can't comment on the food as we didn't eat at the hotel, having tried Vinnells on the opposite side of the square as recommended by another traveller.

  • Stayed: May 2010, traveled as a couple
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Thank Vomitino
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 20, 2010

Well where do I start,here is a hotel that should be cleaning up, it has very little competition but doesnt seem to care, on arrival at the room we tried the tele, no good, did not receive main channels, we phoned reception and were told it sometimes works ? , It was rather cold, we asked for heating but were told Boiler had blown, this was fixed promptly at least, there was dust on the fittings, the room was draughty, we found a large gap between the window frame and the main wall, we stuffed this with paper to prevent the draught, perhaps they could install secondary glazing inside the windows, the toilet brush holder had brown stuff at the bottom !!!!, The shower glass allowed water to run onto the floor, so all in all not a pleasant experience, we will use a 4 star guest house in future, so to the food, well very average to say the least, watery lasagne, and a veg pie that was more like a stew, breaKfast had items on menu but not available, i.e granola, we got the toast before the breakfast, were not asked if we wanted brown/white , we were asked if we wanted coffee or tea while up at the cereal bar, please give people a chance to sit down , breakfast should be relaxed, oh back to the restaurant , i asked if the chips were freash but alas they told me they were frozen, I asked if the ice cream was locally sourced as they have probably the best ice cream makers in yorkshire on their door step and dont use it , strange as it does appeal to punters, and tp end it all an error on the bill on departure, the chap in charge of restaurant was very casually dressed so you had no idea he was the gaffer do to speak, impressions count for a lot , on this experience it would not be our chosen accomodation in Masham ,which is a shame because it is an ideal location, a fantastic building , but they just dont seem to even meet the basics of customer focus.

  • Stayed: May 2010, traveled as a couple
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2  Thank LETITROCK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 3, 2010

Just back from a great stay at the Kings Head. With a broken shower unit our stay could have turned out to be a disaster but the staff handled the situation perfectly. They quickly moved us to another room and on check out adjusted our tariff to the lower rate. I can't rave enough about the food in the restaurant. The thai seafood medley was one of the best fish dishes I have ever tasted and the vegetarian selection is also excellent. All in all a wonderful stay. We will be back!!

  • Stayed: April 2010, traveled as a couple
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Thank babypops
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 23, 2010

Have stayed at the Kings Head many times, and will continue to return. The staff are very friendly, good food, real ales and reasonably priced wines. Rooms, particularly those in the old stables(?) are excellent with bath and large shower. Rooms very spacious, clean and comfortable. Excellent breakfast choice. Masham is ideally placed for visiting the Yorkshire Dales, and is only a short distance from Ripon, Harrogate and the A1 Road

  • Stayed: February 2010, traveled with friends
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Thank ERG586
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 25, 2010

We stayed for a wedding at the end of January. Our room was the Tack Room which was lovely and of the standard of a good 4* hotel. I think all the rooms are decorated differently which is nice. The food at the wedding was excellent both for quality of produce and quality of cooking. However, we had bar meals the night before. I had chicken skewers which were rubbery (in the way that microwaved chicken continues cooking) and my friend had a salad with a chicken breast which had freezer burn and was also overcooked. However, I also had breaded whitebait which was lovely.

I don't know what your alternative food venue would be though as we couldn't see any other restaurants in the village.

  • Stayed: January 2010, traveled with friends
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Thank Me_n_Him99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 23, 2010

I was looking for a overnight stay where i could relax. We stayed in the stables room which was outstanding.. The hotel was very friendly as so was the restaurant. It is set in a quiet village which may be busy over the summer season.. The price of the room was discounted for this time of year which added to our enjoyable stay.. The food in the restaurant was nice although my partner is only able to eat plain food without sauces etc and the only option was steak, could have the choice with chicken as well.. The prices were in aline with the other pubs around although the other pubs that were more expensive were Home Cooked.... Thank you for enabling me with your prices and hospitality to enjoy a fab restful stay.... The only downside of the village is that ALL entertainment offered is on the same night which was a Thursday and we were there on a wed... but hey hoy!!!!

  • Stayed: January 2010, traveled as a couple
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Thank sidneys-harry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Kings Head Hotel Masham

Address: Kings Head Hotel Market Place, Masham HG4 4EF, England
Location: United Kingdom > England > Yorkshire > North Yorkshire > Masham
Amenities:
Bar / Lounge Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #5 of 7 B&Bs / Inns in Masham
Price Range: $68 - $161 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Kings Head Hotel Masham 3*
Number of rooms: 27
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Also Known As:
Kings Head Hotel Masham Ripon

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