I booked the bay horse inn as a part of a surprise birthday present for my boyfriend. After having a lovely afternoon at the Black Sheep Brewery we went to the pub to check in to our room. We were initially met with the smell of something that could only be described as wet dog! Then I was told that they were not expecting any guests there. I showed the lady the confirmation email and told her I had also booked for dinner which was also met with utter confusion. I then rang the contact number on the booking confirmation, where the man, Paul who I spoke to was less than interested in helping me to resolve the problem. The lady at the pub did her best to sort out a room for us but after the day nearly being ruined by this mistake I couldn't think of anything worse than staying there! My advise is to pay a little extra and stay at the Kings Head Hotel, where you can expect nothing but excellent service and friendly, welcoming staff.
- Official Description (provided by the hotel):
- Situated in the heart of Masham, The Bay Horse is an ideal base to stay if you wish to enjoy the beauty of both what we have on our doorstep as well as the stunning surrounding areas. At The Bay Horse, Masham you will get, a community local pub, that has a fantastic range of real ales, locally sourced food and great, genuine hospitality - we're not a hotel, we're a quality local pub, with well-appointed rooms. ... more less
- Reservation Options:
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- Also Known As:
- The Bay Horse Masham/Ripon