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“First Class on the Adriatic Coast”

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Kempinski Hotel Adriatic Istria Croatia
Ranked #1 of 6 Hotels in Savudrija
Certificate of Excellence
Reviewed August 13, 2013

To get to the Kempinski by car is kind of a hassle. We drove over from Venice and had to cross not one but two borders (you need to drive approx. 20 km through Slovenia). But as soon as you get to Savudrija you get richly rewarded. The hotel is part of a master planned beach community and surrounded by very nice beach villas (which one can also rent as we found out). Tasteful landscaping around the hotel and on the way to the beach. The private beach is a 10-minute walk from the hotel and is also maintained in impeccable condition, including a well-stocked beach bar and a fabulous beach restaurant (Kanoa). The interior of the hotel and the rooms are the well-known 5-star Kempinski standard, especially the bathrooms are among the best I've seen in Europe over the years. Very comfy beds, nice view from the balcony - there was almost nothing missing. The air-conditioning might be a little on the weak side (for north-American tastes :-)) but again that might have been due to the record-breaking heat outside. A haven of peace and serenity and a place we found hard to leave after a short stay. Congratulations!

  • Stayed: August 2013, traveled with family
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Thank Ttravell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter_Knoll_GM, General Manager at Kempinski Hotel Adriatic Istria Croatia, responded to this reviewResponded September 3, 2013

Dear Guest,

Thank you very much for choosing Kempinski Hotel Adriatic during your stay in Istria and for taking the time share your impressions on TripAdvisor. We are delighted to read that you enjoyed your stay at our hotel and that you were very satisfied. Thank you for your compliments and also for your suggestions and constructive feedback, which will help us to improve our service.

We would very much look forward to welcome you back to our hotel or to any other Kempinski hotel worldwide in the near future and will be glad to assist you with your next bookings.

Best regards,

Peter Knoll – General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviews (628)
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151 - 157 of 628 reviews

Reviewed August 6, 2013

Excellent atmosphere with extremely helpful staff. Amazing view of Portoroze and Piran from our room. Very nice and relaxing beach area. Can't say much about dinner since we took the opportunity to dine in the villages around. However we found breakfast rich and delicious every day. In conclusion we would recommend this hotel and its beach to anybody which is looking for a place of quietness.

  • Stayed: June 2013, traveled as a couple
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Thank MauPar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter_Knoll_GM, General Manager at Kempinski Hotel Adriatic Istria Croatia, responded to this reviewResponded August 7, 2013

Dear Sir,

Thank you very much for choosing Kempinski Hotel Adriatic for your stay in Istria and for taking the time to fill out our guest questionnaire. We are delighted to read that you enjoyed your stay at our hotel and that you were very satisfied. Thank you for your compliments.

We would very much look forward to welcome you back to our hotel or to any other Kempinski hotel worldwide in the near future and will be glad to assist you with your next bookings.

Best regards,

Peter Knoll
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 31, 2013 via mobile

I reccomend this hotel either for families or couples. Everything is at the top, this is Kempinsky..! Exellent food and wine selection at the restaurant in front of the sea... Free WiFi... Kids club... A little bit crowdy in swimming pool and beach, but nice people and very friendly staff. In Croatia not everywhere staff is friendly....

  • Stayed: July 2013
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1  Thank Siro M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter_Knoll_GM, General Manager at Kempinski Hotel Adriatic Istria Croatia, responded to this reviewResponded August 7, 2013

Dear Mr Siro,

Thank you very much for choosing the Kempinski Hotel Adriatic during your stay in Istria and for taking the time to post your feedback on TripAdvisor, which always helps us to improve the service and to keep us on the right course. We are very happy to read that you enjoyed your stay and that we succeed in meeting all your expectations. I have shared all your positive comments with our staff, as they are definitely the best possible motivation to keep up with the good work and spirit.

We would very much look forward to welcome you back to our hotel or to any other Kempinski hotel worldwide in the near future.

Sincerely yours,

Peter Knoll
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 28, 2013 via mobile

We stayed here to chill out on the beach and visited excellent Kanova restaurant. We reserved a day before, and asked for flowers to decorate table for our small celebration. It was a memorable experience and they did it with smile and willingness. Very nice see view on the Portoroz and Piran, perfect service, really cute interior. The food is extra class. Even higher prices, it is worth to experience. Beef tartar prepared directly before our eyes, we recommend also hummer salad and excellent chateabriand, and soup from black truffles. Seabass backed in salt and extra delicious vegetables prepared on olive oil. Delicious wine selection, we had Croatian red wines and it was super! Delicious Istrian olive oil is served. They have special menu for kids. Every detail of our evening has contributed. The staff is experienced, professional and comcerned to satisfy customers. We will come again definitely.

  • Stayed: July 2013
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Thank LuciaSudova
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter_Knoll_GM, General Manager at Kempinski Hotel Adriatic Istria Croatia, responded to this reviewResponded September 8, 2013

Dear Madam,

Thank you very much for choosing the Kempinski Hotel Adriatic during your stay in Istria and for taking the time to share your impressions on TripAdvisor. We are delighted to read that you enjoyed your stay at our hotel and that we succeed to meet all your expectations. Thank you once again for all your compliments to our restaurant Kanova. It is great to here that we were able to make your celebration so memorable. I shared your nice words with the entire staff and they were very much appreciated.

We sincerely hope you will visit us again in a near future and will be glad to assist you with your next bookings.

Best regards,

Peter Knoll – General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 27, 2013

The hotel is very nice but the restaurant is terrible. 1h to get hamburger for children and 1h20 mn to get the main dish. After a so long time you can beleive me you find the restaurant one of the most stressed. However this give you enough time to search restaurant around. An another point if you come around 8pm + 1:20; mn you do not see your food anymore as no light for non smoking area.

  • Stayed: July 2013
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Thank emh1022
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter_Knoll_GM, General Manager at Kempinski Hotel Adriatic Istria Croatia, responded to this reviewResponded September 8, 2013

Dear Sir,

Thank you very much for choosing Kempinski Hotel Adriatic during your stay in Istria and for taking the time to share your impressions on TripAdvisor. It always helps us to improve the service and to keep us on course.

I regret to read that your experience was not entirely pleasant due to the mentioned shortcomings in our restaurant. Please accept my apology for this inconvenience. I have already discussed this matter with my Management Team and additionally commented that we have to attend to these things repeatedly in order to deliver the quality and service that will satisfy all our guests.

We thank you once again for your sharing your feedback with us. I sincerely hope that we will have the opportunity to welcome you back to our Hotel or to any other Kempinski Hotel worldwide.

Best regards,

Peter Knoll
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 17, 2013

i stayed at this hotel in July, it does not have the kempinski standards which i am using very frequently during my trips , with its name you prepare yourself for a good swim but it is not the case, i faced the following problems when i tried to enjoy the sun.
by the little pool they have in this hotel there were no sunbeds available, the excuse was sorry the hotel is full, try by the beach.
it is a long long and again long way to reach the beach, and once you arrive to the end of the way you still have to take an elevator 3 floors down to reach the stone beach and you can find a sunbed but the water is not so clean...
at breakfast again you have to wait like other guests before you, to get a place, waiting might reach 10/15 min, again the excuse is that the hotel is full.
may be during construction they did not expect that the hotel might be full a day, and they were surprised that it was the case.
otherwise , room was clean, food was good and staff was friendly .

  • Stayed: July 2013, traveled with friends
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2  Thank tarek n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter_Knoll_GM, General Manager at Kempinski Hotel Adriatic Istria Croatia, responded to this reviewResponded July 22, 2013

Dear Sir,

First of all I would like to apologize for the fact that your stay with us was less than satisfactory and that you did not get the right solutions whilst staying with us. Unfortunately, this will be impossible to change retrospective, since you already left the hotel and I am very sorry that this has left such a negative impression on our hotel and services.

In the last week since I have arrived we did make some changes already to the handling of the operation and your comments helped me a lot to look into certain areas more closely and search for solutions and immediate improvements. Please rest assured that corrective steps have and will be taken to ensure that it will be getting better and that standards are up to the level you as well as other travelers expect.

Whilst I understand your disappointment of your last stay with us, I can assure you that we will be able to improve substantially on this for your next time, providing you will give us the opportunity again. Please let me know personally if I can be of any assistance to you to ensure that your next visit will be far more memorable on a positive note and to be able to make up for your previous visits shortfalls. Also, if you do plan to stay at another Kempinski Hotel in the near future, please let me know, I will than take the liberty to contact my colleague on your behalf to see that they will be making sure that all will be to your full satisfaction.

Once again, I can only apologize for the shortcomings and assure you that it is my aim to bring this back on track to ensure the future visits will be of greater satisfaction to you and your fellow travelers.

With best personal regards,

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Reviewed June 24, 2013

Stayed at this hotel in early May on business. Great hotel, very friendly and helpful staff, excellent service, excellent food! The hotel is beautiful and modern, but what makes it 5 star is the great service as well as great food. Champaign for breakfast, freshly squeezed orange juice and the best coffee ever! Thank you for sending me things I left at the hotel.
Definitely, a hotel recommend!

  • Stayed: May 2013, traveled on business
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1  Thank Minika
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter_Knoll_GM, General Manager at Kempinski Hotel Adriatic Istria Croatia, responded to this reviewResponded September 3, 2013

Dear Ms Minika,

Thank you very much for choosing Kempinski Hotel Adriatic during your business stay in Istria and for taking the time share your impressions on TripAdvisor. We are delighted to read that you enjoyed your stay at our hotel and that you were very satisfied. Thank you for your compliments.

We would very much look forward to welcome you back to our hotel or to any other Kempinski hotel worldwide in the near future and will be glad to assist you with your next bookings.

Best regards,

Peter Knoll - General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Kempinski Hotel Adriatic Istria Croatia

Address: Alberi - Alberi 300 A, Savudrija 52475, Croatia
Phone Number:
Location: Croatia > Istria > Savudrija
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 6 Hotels in Savudrija
Price Range: $166 - $419 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Kempinski Hotel Adriatic Istria Croatia 5*
Number of rooms: 186
Reservation Options:
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Also Known As:
Kempinski Hotel Adriatic Istria Croatia Savudrija

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