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“Strange Rooms Great Location”

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Canelands Beach Club and Spa
Ranked #1 of 12 Salt Rock B&B and Inns
Certificate of Excellence
Umtentweni
Level 6 Contributor
117 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
“Strange Rooms Great Location”
Reviewed September 3, 2012

I was quite excited about staying at the hotel as i had heard it was great. I was a bit disappointed though.
The location is brilliant - right next to the beach. Just walk down the steps and onto the beach.
The rooms were very odd though. Our one opened straight into the dining room!! Literally! We were woken quite early by the sounds people working in the kitchen and kids making a noise in the dining room. It felt really weird to walk out of our room and straight into the dining room.
The rooms were very small but comfortable. The same goes for the bathroom.
We had dinner there which was nice but a very limited menu and a few things on the menu were not available. Same problem with the wine - even though it was on the wine list it wasn't available.
I can't say it was bad but I also wouldn't rush back.

Room Tip: Ask them to make sure you are upstairs and not downstairs near the lounge or kitchen.
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  • Stayed September 2012, traveled as a couple
    • Value
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    • Sleep Quality
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Helpful?
3 Thank TravelBug4235
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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156 reviews from our community

Traveler rating
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    37
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    3
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
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English first
Durban, South Africa
Level 4 Contributor
37 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed July 22, 2012

A fantastic location. The hotel is stark and void of any personality. It's almost asif the hotel was opened before ready. It seems to have been poorly built. The power kept tripping all night and we were told it was due to a wiring issue. No air conditioning working in the room which made it worse because the guards begin making a noise early in the morning, and you have you can't shut the windows because aircon doesn't work.
not a good experience at all. On the other hand staff seemed to be trying their best despite the lack of backup from management.

Room Tip: Pick another place to stay.
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  • Stayed September 2011, traveled with friends
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Helpful?
2 Thank Justin L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amsterdam, The Netherlands
Level 6 Contributor
204 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed July 6, 2012

We stayed in the Canelands in the SA winter, this made us the only guest for two of our five nights. This is what celeb live is all about. The very personal service made us feel quite at home. This was topped off with the dolphin sighings we had over breakfast. Really amazing!

Saltrock is a nice location to do beach, mircoplane flying, eating and golfing. The Canelands is the perfect basis to do so. We also had lovely dinners in the restaurant!

If you have time to spare, do the spa! Great massages and treatments at afforadable prices.

We would image that the Canelands looks and feels different durng summer, it that becomes more lively with more guest and visitors attending. Just that you check it out, before booking.

  • Stayed June 2012, traveled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank Monique_en_Arjen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
York, United Kingdom
Level 3 Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed July 4, 2012

We stayed at Canelands for two nights relaxation at the end of a very busy four week trip to SA and treated ourselves to a sea-facing room – well worth the extra! The room was simply stunning. The doors opened the full length of the room onto our balcony which had a lounger for catching the sun first thing. The bed faced out onto the ocean and so did the bath (which was huge!) The shower was also huge and the wardrobe space endless (if you were lucky enough to be staying long enough to fill it!). A turn down service is provided and towels for the pool. The pool area was nice and relaxing and there is steps leading onto the beach from which it’s a short stroll to the tidal pools for swimming. The staff were all very polite. We didn’t have dinner at the restaurant but the breakfast was lovely. There are a few nearby bars/restaurants and we also drove around 5 minutes to Ballito which has a wide selection.

Highly recommended!

Room Tip: Sea-facing rooms are well worth the extra.
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  • Stayed April 2012, traveled as a couple
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Helpful?
1 Thank Becka_Calv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
France
2 reviews
Reviewed June 21, 2012

I would like to say a big thank you for a wonderful stay! Your venue is absolutely beautiful and not pretentious. I enjoyed my stay very much and will be back to stay with you. your staff are the best in KwaZulu Natal. Maybe you come open in France yes? Food is all very beautiful and delicious!

Thank you very very much! Beautiful hotel and beautiful people. 10 / 10

GM - Thank you very very much!

Room Tip: You must go for a relaxing visit! Right on the beach and very nice and clean, and attentive staff. 1...
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  • Stayed April 2012, traveled as a couple
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Merci B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level 4 Contributor
36 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed May 7, 2012

We stayed at Canelands for a friends wedding which was at the venue. So all the rooms were booked out by wedding guests. I can not imagine what it would have been like for someone who wasn't with us! There is zero sound proofing on the doors - my room was downstairs near the dining room and I woke up every morning to the sound of the staff preparing the dining room for breakfast. The rooms with the sea views were so much nicer and two of the back bedrooms which are garden face are also rubbish bin facing.
Bathrooms are good, room size is ok. The rooms are spotless. The one thing that is superb about this venue is the location - right on the beach. The views from the deck are amazing and as you swim in the pool you get great views too.
If you are a group I would recommend rather renting the property next door as some of the wedding guests stayed there and it was superb!
For the cost of the rooms I expected better service - they messed up my booking with my parents - same surname so they assumed the same booking - and although they did try to rectify the situation it is not what I would expect from somewhere like this.

Room Tip: Get a seaview room.
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  • Stayed December 2011, traveled with friends
    • Value
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Helpful?
1 Thank lovetravel29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level 5 Contributor
47 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed January 1, 2012

We had a lovely two night stay at Canelands with our 9 month old son. The team at Canelands were friendly, attentive and thoroughly entertained our little boy:)

The location is superb, just down a few steps to the beach. It was really lovely to be able to take a leisurely beach stroll so easily from the hotel.

Canelands styling and decor is very contemporary and has a great open plan, beach house feel. The rooms were very comfortable, with a balcony (grab a sea view room if you can), plenty of storage and a semi open plan shower/bathroom.

We had dinner in the restaurant on both nights, which was great as our room was directly above so it meant we could use our baby monitor! Canelands has a domestic, rather than an industrial type kitchen usual in restaurants/hotels, therefore prep/cooking takes a little longer. However, it is well worth it; the food and service was excellent, and we were quite happy to take our time over dinner.

Breakfasts on the patio by the pool were lovely; there's nothing like the sound of the waves as the soundtrack to accompany your eggs!

All in all, a lovely place that we highly recommend.

Room Tip: Sea facing rooms have amazing views - grab one if you can
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  • Stayed April 2011, traveled with family
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TravelHappyMummy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Canelands Beach Club and Spa

Property: Canelands Beach Club and Spa
Address: 2 Shrimp Lane, Salt Rock 4391, South Africa
Phone Number:
Location: South Africa > KwaZulu-Natal > Salt Rock
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Swimming Pool
Hotel Style:
Ranked #1 of 12 B&Bs / Inns in Salt Rock
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Canelands Beach Club and Spa 4*
Number of rooms: 10
Official Description (provided by the hotel):
This Jewel of the North Coast is located in Salt Rock on the North Coast Of KwaZulu-Natal, this 4 star luxury boutique hotel has an Exceptional positon only 100 metres away from the beach which has direct access. Sip a cocktail in our 25m lap outdoor swimming pool parallel to the beach while watching the dolphins and wales playing in the surf. Our Western and Thai Asian infused Restaurant is open for breakfast, lunch and dinner where you can have a meal or a barbeque overlooking the ocean. Canelands Beach Club and Spa is 25 minutes away from King Shaka International Airport and is on the doorstep of all the major golf courses. ... more   less 
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Also Known As:
Canelands Beach Club Hotel Salt Rock

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