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“Hotel Della Rosa”
Review of Villa delle Rose

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Villa delle Rose
Ranked #14 of 14 Hotels in Arco
Reviewed August 20, 2013

We have just returned from our trip to Italy we traveled with Shearings.
The drivers Steve and Kenny were very good and took good care of us.
We stayed at Hotel Della Rose we were a little bit concerned when we read the reviews but we had nothing to worry about.The room we stayed in was in fact a family room it was very spacious and clean.
The food was good and plenty of it the only thing disappointing was the puddings
The staff were very friendly.

Room Tip: The family rooms are very good.
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  • Stayed: August 2013, traveled with friends
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2  Thank Rosemary V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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88 - 94 of 372 reviews

Reviewed July 29, 2013 via mobile

For us the hotwl was not so bad because we ordered no inclusiv. Then the only foo we ate was breakfeast, which was quite bad.
The cleaning was good, but it was many antz in the room so i had to clean my bag and all my clothes at the next hotel.

  • Stayed: July 2013
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2  Thank Hooverthedoover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 4, 2013

We visitied the Villa Della Rosa with Shearings with some trepidation having read the reviews. we were pleasantly surprised. Our room was spacious, spotlessly clean on a daily basis. The staff were friendly and helpful. The continental breakfast was good and the evening meal was adequate without any frills. Wholesome and fresh is a good description. Set just off the town centre the hotel is surrounded by other buildings but they are not obtrusuve and the mountain views are phenominal. Overall a good experience.

Room Tip: High floor
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  • Stayed: July 2013, traveled as a couple
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6  Thank Nick B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 13, 2013

Excellent drivers and brilliant trips.The views during the outward and return journeys were stunningly beautiful most of the time and worth seeing.It was worth the effort of travelling by coach as the views from the air would have been limited.The coach was comfortable and the weather very good.Our family room was huge, very clean and had a balcony.The situation of the hotel was also favourable and near the lovely town of Arco.I wish I could have stayed longer to explore the area in more depth but I also wanted to do all of the trips on offer.I did not check out the pool so I can't comment on it.
The food was very basic but my vegetarian diet was catered for every day.The food budget was tight but there was sufficient to eat. Sadly there were no fresh fruits or vegetables on offer.There was, however, a noticeable improvement towards the end of our stay.Also, there was a charge for packed lunches on optional excursions which was a little strange for an all inclusive stay.
Overall I had a wonderful holiday.

Room Tip: Don't know about room service or children's activities. The review could not be submitted un...
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  • Stayed: June 2013, traveled with family
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3  Thank Janet F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 27, 2013

Shabby hotel but hardly chic. In need of a total makeover. Having said that the staff (all three of them) are very helpful but pretty fed up. One left whilst we were there. There is no manager so these three battle on with no direction. The swimming pool and gym are something of a joke and the outside needs some attention.
It appears that the hotel exists on Shearings clientele as only one or two "others". We were told that it was closed for the winter.
Food passable but don't get too excited with the "all inclusive" tag as the wine and beer are pretty dire. You pay for anything else.
Bedrooms well maintained and lovely central location to a beautiful town. Bike rent opposite and the area has great cycle lanes leading down the lake and along the valley.

Room Tip: Very many different sizes of room so request a larger one.
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  • Stayed: April 2013, traveled with friends
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2  Thank Lanchester71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 31, 2013

Just returned from an 'All Inclusive' trip of 6 long nights. Food is dreadful and cold. No variety even when the food is half edible. Cold, drab, dark, outdated rooms. Unfriendly staff. No atmosphere atall. Actually felt uncomfortable as if being a guest was an imposition to the staff.
The only good points of note were that the rooms were cleaned well everyday, and the outside of the hotel is well presented. Arco itself is lovely and the hotel is very central.
All down hill from there however.
Poor organisation, given the wrong room the first night and had to swap to a ludicously large, drafty room with 4 single beds (we had asked for a simple twin room) with a locked door to the room next door, which let in all the sound from our neighbours.
Often needed to ask for simple things such as extra milk, cultery etc at the awful meal times. Not even any fresh water offered during meals. If the food on offer is not to liking (which it rarely was due to very, very poor quality, even pooerer cooking - re-heated microwave crap) there is nothing else to eat. Shabby corridors and lift too, with outdated, drab bedrooms with no attention to detail or comfort.
Could not pay me to ever stay here again.

Room Tip: Stay in a different hotel.
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  • Stayed: March 2013, traveled with family
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8  Thank N0ttsTraveller1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 28, 2013

If you have a special diet e.g you want to eat .forget it.wife is a celiac SHEARINGS were informed when we booked we were told no problem.first night no gluten free food.the hotel said they were not informed and would get food on monday.I wa asked by a member of our coach party if I would mind checking my passport as the reception HAD GIVEN THERES TO SOMEBODY ELSE BUT DIDNT KNOW WHO Monday came and went still no gluten free food except some old pasta they had lying around.tuesday gluten free pasta.after the driver speaking to the hotel and SHEARINGS several times. I was told it would be soryed out. It wasn't. Complained again to the hotel and shearings. Still not sorted my wife was still using gf food she had bought with her. The driver called shearings again. I overheard the lady on the phone telling the driver"as long as they`re offering some gluten free thats ok.She did get gf food at the end of the week.so was given beef burger one night with one potato the beefburger wasnt gf so she refused it ,just the potato and salad tonight then.the following day she was told she couldn`t have the goulash as it wasn`t gf pasta again yipee :-( the next meal she was given pasta with goulash lucky it smelt the same as earlier so she couldn't eat it. Pasta again! During the week i notice the "chef"go to the wine tap quite often.i thought maybe he was using it for cooking
i was wrong he was filling a half pint glass and necking it before any body saw him this happened constantly while we were at the hotel.the later on in the day the more food beacme gf or was itthe vino talking! On thursday we were en a treat vegetable soup ,chicken and chips and tinned fruit salad all gf according to "chef". Within an hour my wife's stomach had trippled in size due to gluten in the food. Fridays trip out of the question for us as she won't be able to get out of bed due to the gluten poisoning she may be able to travel on saturday if she feels better.
You can't put minus point on the review or i would.
WE JUST WANT TO GO HOME
It takes me back to school dinners. 2 choices take or leave it.we did get 2out of our 5 aday an apple or an orange or both somedays.The packed lunch was in ediable dry white rolls from breakfast with a
sliver of spiced ha or very thin cheese.the packed lunches were only inclided on the official trips if you want it on the optional trips you have to pay 3 euros even though you're not have lunch at the hotel.fruit juoce is only available in the morning for breakfast then the machine is turn off(it's powder stuff) and you can't get coffee after breakfast till 12:00.
TO SUM UP HORRIBLE DISGUSTING.
DONT EVEN THINK ABOUT
one good point the drivers Chris and Trevor (aka Penfold) were very good in trying to sort the problems bu to no avail after all they are only told so much information
WE WILL NOT TRAVEL WITH SHEARINGS AGAIN

  • Stayed: April 2012
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10  Thank DaveandMichelle1966
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Villa delle Rose

Address: Via Santa Caterina 4/P, 38062, Arco, Italy
Location: Italy > Trentino-Alto Adige > Province of Trento > Arco
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool
Hotel Style:
Ranked #14 of 14 Hotels in Arco
Price Range: $94 - $608 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Villa delle Rose 4*
Number of rooms: 48
Official Description (provided by the hotel):
Modern- relaxing atmosphere. ... more   less 
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Also Known As:
Villa Delle Rose Hotel Riva Del Garda
Hotel Delle Rose

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