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“Not a Wellness hotel - unfriendly”

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Berg- und Aktivhotel Edelsberg
Ranked #2 of 12 Bad Hindelang B&B and Inns
germany
Level 2 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
“Not a Wellness hotel - unfriendly”
Reviewed July 25, 2008

When we arrived, the road was covered in ice and snow, and they did not attempt to clean the roads for arriving guests. we got stuck and could not move the car.
The food was supposed to be 'bio' but it obviously was from aldi or lidl, and tasted horrible. i sent the spoiled meat back one night, and the vegetables tasted like 'meals on wheels' for an old folks home. the food portions were so small. no normal resturant would ever serve that small of a portion.
the sauna and wellness area were not 'available' and it was a pain to ask an hour or more in advance to be able to use the facilities. the 'boss lady' owner was not always there, and has a very gruff personality. i aksed her in the afternoon how we order the food for the evening meal, and she was very rude, never smiled..the hot tea for the afternoon was cold. it appears that they dont want to spend any money on heating or accomodations for guests. their cheapiness shows.
there were 2 meters of snow, i took my dog out at 630 am, and the boss lady came out with her cat and told me i needed to not 'walk on the terrace' ..excuse me?! but that was the ONLY place that was passible by foot. the cat roamed thru the hotel during the night...i found this out when i went down at 1130 pm and met the hissing cat at the elevator door!!! i have a severe cat allergy...this could have been somewhat dangerous for me.
the bathroom was SO incrediably small, we took a picture and laughed about it. no normal person over 70kg could turn around in the bathroom. definatley not for fat people.
over all, the atomsphere was not 'inviting' and the 'wellness' hotel is only a name...you have to BEG and PLEAD and maybe 2 hours later you can use the sauna.
the food is NOT BIO, and tastes like crap.
we wont be returning.
upon departure, they dont help you clean the snow from the parking lot or your car...instead they give a huge shovel and you do it yourself....

  • Liked — the landscape
  • Disliked — the food and personnel
  • Stayed March 2008, traveled as a couple
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
4 Thank ddgkkg2003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Date | Rating
  • English first
  • French first
  • German first
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English first
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Additional Information about Berg- und Aktivhotel Edelsberg

Property: Berg- und Aktivhotel Edelsberg
Address: Am Edelsberg 10, 87541 Bad Hindelang, Bavaria, Germany
Location: Germany > Bavaria > Swabia > Bad Hindelang
Amenities:
Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Ski-In / Ski-Out Swimming Pool
Hotel Style:
Ranked #2 of 12 B&Bs / Inns in Bad Hindelang
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Berg- und Aktivhotel Edelsberg 3.5*
Number of rooms: 27
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