Booked the apartment months ago via tripadvisor all seemed well. Was told to call a telephone number on arrival to the airport to be met at the apartment etc.
We did this on arrival but we were told there had been a mistake, we had no booking, to call back once the man had checked it out. We were a bit worried at this point! Just landed, 5 people with the prospect of no where to stay in a strange country.
Unbeknown to us our taxi driver had heard of our issues and just called the contact telephone number himself , spoke to the guy and sorted it. So in the end seemed to be a language barrier issue maybe..

On arrival to the apartment the man was helpful enough to show us around . All was ok after this initial hiccup.

Not sure what I could do better next time as everything seemed in hand!.. I have sent a message to the owner on this matter but had no reply.