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“Can't wait to go back”

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Club Atrium Apartments
Ranked #1 of 27 Hotels in Armutalan
Certificate of Excellence
Newcastle upon Tyne, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Can't wait to go back”
Reviewed November 9, 2013

This was our 3 year staying in the hotel . We were a party of 2 adults and 3 kids aged 5 ,10 and 11. I cannot fault the place one bit and will be back next year . The new entertainment team were great :) everyone works so hard and are really friendly.We met some really nice people. Jay and Jimmy and Adam from the little shop who are a credit to the place . Not forgetting the rest of the staff .
The kids loved every minute of the holiday and had something to do all the time .
We stayed In the apartments which are spot on and cleaned everyday.
The food in the hotel is lovely . I have never had a bad meal in 3 year .
The staff have worked hard and it shows from the good reviews . Keep up the good work and we will see you all next year :)

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lisa A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,118 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (205)
Date | Rating
  • English first
  • German first
  • Russian first
  • Turkish first
  • Any
English first
Bolton, United Kingdom
2 reviews
Reviewed November 9, 2013

We have stayed at this hotel for the past 3 years and it just gets better each year. We have 2 young children who love it, very much a family hotel.the park,trampolines,ball pool& kids mini disco are great for kids. My daughter has special needs and learning difficulties & ozzy and ferdy the customer care guys are fantastic, making sure we have a ground floor room every time.the rooms are clean, good size, and cleaned daily. The entertainment guys jay & jimmy are thee best and make sure they get to know every1 they meet, through the day they're round the pool playing games & the shows at night are fantastic. Jacob & Eric the waiters are really good and funny too. The food is excellent, with a good variety. This hotel isn't too far from the beach either & they're are trip guys just outside the hotel which do trips alot cheaper than Thomas Cook. I would recommend this hotel to everyone & I look forward to going back next year!

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Xemmawrightx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glasgow, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed November 9, 2013 via mobile

I have now stayed at this hotel 3 times and could not praise them highly enough. The hotel staff, restaurant staff and entertainment staff work their socks off to make sure you have an enjoyable holiday. 10 out of 10.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank heb2210
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wilmslow, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed November 9, 2013

What a great, friendly hotel/apartments the Club Atrium is! The staff are welcoming and personable, Gokhan and his entertainment team are good fun and do a variety of activities to suit all ages throughout the day and evening!

My 4th visit, I've stayed in both the hotel and apartments, both are spacious and clean, the maids clean everyday and are more than accommodating if you need anything...

Like a little village - the market stalls, the jewellers and the childrens play area, if you don't want to leave the complex, you don't need to.

The staff have been there many years, its nice to see familiar faces and they never forget your name.

The restaurant and pool side snack bar can't be knocked, great value!! The night club on site, is sound proof, and the bar staff are also friendly and efficient!!

The onsite Turkish Bath offer a variety of services, all reasonable and a real pamper...

There is also an onsite photographer, I have had some beautiful pictures of my granddaughter and family, he will take photos throughout the holiday and make you a special album - very reasonable!

I won't hesitate to recommend or book again at this hotel!! See you all next year...x

  • Stayed August 2013, traveled with family
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank Carole S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chester, United Kingdom
2 reviews
Reviewed November 9, 2013

First time to turkey. Had a fun-filled family holiday. All the staff are fab .....as are the facilities. My kids absolutely loved the pool and the entertainment. We will certainly be back .....and i can't wait :-)

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lynneh123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glasgow
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 9, 2013

first time staying here this year and cant wait to get back! best entertainment team ever, all so friendly. food was great and rooms were very clean! all together its a amazing place to be everyone makes you feel so welcome. cant wait to get back to atrium.

Helpful?
1 Thank AmySte
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
cearphilly
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed November 9, 2013

we stayed here last yr had a fab room was very clean all staff were fab entertainment & food was gr8 went back this yr had a room at the back in the trees even though we requested a pool veiw had cock roaches in our room reported it & nothing got done til we killed 1 & threw it on the recieption desk room wasnt cleaned tidy in the 2 weeks we were there had to ask for clean bedding & make the beds my self after the cockroaches entertainment was very poor this yr unless u were a young girl ! would never take my children back there.
best thing about the hotel is kevin & eric

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank alw197
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jayneg10, Manager at Club Atrium Apartments, responded to this review, November 11, 2013
Dear guest,
Thank you for taking the time to share your opinion on your holiday at Club Atrium. It was good to hear that you returned to us after a previous visit, as do many of our guests but I was sorry to hear that you were not happy with your room. We cannot guarantee guests specific rooms and as pool views are limited this is more difficult to facilitate but where possible we always try to offer guests a room change as soon as it is available.
With regard to your complaint regarding the cleaning our cleaning staff clean the rooms Daily. We provide 7 days cleaning and our bed linen and towels are changed twice weekly. Our maids complete reports daily to indicate which rooms have been cleaned and which rooms displayed do not disturb signs. The hotel also has a rigourous pest control programme and every 14 days all rooms and general areas are sprayed to prevent any insect problems. If any specific problems occur the company who we work with will come out within a couple of hours so I can only presume that our customer care team were not notified as this would have been documented and organized for you.
I was sorry to hear that you did not like the entertainment this year. As I am sure you will agree entertainment is down to personal preferences and our team of Gökhan and his staff really did go out of their way to ensure that they got to know everyone and that guests had a good time. We have had some tremendous feedback about the entertainment this year as you can see on Trip Advisor but I am sorry if you did not like it.
Once again thank you for taking the time to share your opinions.

Best wishes
Jayne Girginc
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Club Atrium Apartments

Property: Club Atrium Apartments
Address: Yunus Nadi Caddesi 25. Sok No:8, Armutalan 48700, Turkey
Location: Turkey > Turkish Aegean Coast > Mugla Province > Armutalan
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#1 Romantic Hotel in Armutalan
#1 Family Hotel in Armutalan
#1 Spa Hotel in Armutalan
Price Range (Based on Average Rates): $
Hotel Class:3 star — Club Atrium Apartments 3*
Number of rooms: 54
Official Description (provided by the hotel):
A British run complex consisting of 54 apartments and studios and 72 hotel rooms. Family friendly with all your needs catered for so you don't even have to leave the complex. Free daily and nightly entertainment and a choice of restaurants including the popular Havana and the TaiPan Chinese and Indian. ... more   less 
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Also Known As:
Atrium Apartments Hotel Armutalan
Atrium Apartments Marmaris
Atrium Apartments Hotel Marmaris
Club Atrium Apartments Turkey/Armutalan

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