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“Very nice hotel”

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Glen-yr-Afon House Hotel
Ranked #1 of 4 Hotels in Usk
Certificate of Excellence
Holstebro, Denmark
Level 6 Contributor
702 reviews
137 hotel reviews
common_n_hotel_reviews_1bd8 184 helpful votes
“Very nice hotel”
Reviewed April 4, 2014

Have stayed her in the past and enjoyed the stay a lot, this time just passing around mid day and went for a ligth lunch. Excellent service and food . Will for sure stay here next time in the area again and can recomend the hotel and restaurant for business as well as holiday.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Service
Helpful?
1 Thank Danes55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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443 reviews from our community

Traveler rating
    368
    54
    12
    4
    5
See reviews for
126
146
9
41
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (89)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed April 1, 2014

Our day was perfect in every way and it will be a day we will remember forever. We were both made to feel so very welcome and treated like royalty. Food was out of this world. All the feedback from the guest was excellent, Nothing seem to be any effort for any of the staff and they all worked so very professionally.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank jasew1982
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wigan
Level 4 Contributor
33 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed March 26, 2014

Very friendly comfortable hotel. All staff were brilliant. Food was superb. Excellent menus and nothing over- salted as seems to be the norm these days. Presentation was delightful and staff looked after us. Room was quiet and comfortable with attractive view and storage adequate for a short stay of three days. Will definitely return to enjoy the comfort and attention of the well-trained staff. We will use this hotel as a benchmark for other establishments.

Room Tip: Room 10 was good but I believe all rooms are similar standard.
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  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TaffWigan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Warwick, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 26, 2014

Fantastic staff (who use terms like "my lady"), great food but unfortunately let down by poor room.
For £135 expect more than a room in the attic with a poor view, and there was no sign of the fluffy towels mentioned by a previous reviewer?
Could go on, but I think what started the downbeat review was the "Dear Guest" letter - which was 10% welcome and 90% the negative consequences and penalties of daring to breach the anti-smoking rules. What about the positives of the hotel, its staff and food, and of the Usk and Wye valleys etc.

Room Tip: Ask not to be given room 16.
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  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Y798HAMichael
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 2 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed March 21, 2014 via mobile

Myself and my mother have afternoon tea at a different venue every month, it's our tradition. Today was the first time we have had afternoon tea at the Glen Yr Afon. I have to say we were really impressed. A very friendly down to earth waiter took us to our table which was laid with really pretty shabby chic mismatching cups & saucers which we were loved. He asked what we would like to drink & I asked for tea & explained that my mum is allergic to tea & coffee. Straight away he said not to worry she could have anything she wanted, be it a soft drink or something from the bar. My mum chose hot chocolate & both her hot chocolate & my tea came in cute teapots steaming hot.

When the food came out we couldn't believe our eyes. There was a giant platter of sandwiches, a huge tier of cakes & a separate platter of scones. The waiter immediately said that the chef doesn't like people to go hungry & anything we couldn't finish he would box up for us to take home. Which we thought was good as the Celtic Manor won't let you take anything with you which annoys me as we've paid for it & they will only put it in the bin.

So overall, it was a nice day out, the staff were really nice & friendly & we would go again. Think the afternoon tea is £19.50 each.

Stayed March 2014
Helpful?
2 Thank Tallie1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hexham
Level 3 Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed March 19, 2014 via mobile

Stayed 19th March in room 31. Warm welcome on arrival. Hotel room lovely, excellent decor, deep bath, shower, fluffy towels, freeview TV and sports channels. Well stocked tea, coffee, mineral water and biscuits.

Had room service and ordered 10oz steak. It came with all the trimmings and more. I queried the cost as I couldn't believe how good it was for the price.

I will definitely be staying again and recommend to everyone I know. This hotel is perfect for both business and pleasure.

Stayed March 2014, traveled on business
Helpful?
2 Thank Sue B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham, United Kingdom
Level 3 Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed February 25, 2014

We booked for 1 night for a friend's party and hadn't done much research into where to stay in the area. We were very pleased with our choice... the hotel room had everything we needed and the hotel interior was lovely. We ate at the hotel restaurant and found the staff very attentive and the food was delicious...!! We also benefitted from their February offer of saving £20 per person. Hope to be back at some point!

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank pipsqueak1990
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Glen-yr-Afon House Hotel

Property: Glen-yr-Afon House Hotel
Address: Pontypool Road, Usk NP15 1SY, Wales
Phone Number:
Location: United Kingdom > Wales > South Wales > Monmouthshire > Usk
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Usk
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Glen-yr-Afon House Hotel 4*
Number of rooms: 28
Official Description (provided by the hotel):
A warm welcome awaits guests at the Glen-Yr-Afon House Hotel. Our South Wales hotel offers relaxation and a high level of personal service and attention, all in a rural location in the lovely county of Monmouthshire overlooking the banks of the River Usk. The small picturesque town of Usk is just a 5 minute stroll from the hotel. ... more   less 
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Also Known As:
Glen Yr Afon Hotel Usk
Glen-Yr-Afon House Hotel Usk, Wales

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